Flight home was great. But, as should have been expected, Newark Liberty airport sucked.
Flight home was great. But, as should have been expected, Newark Liberty airport sucked.
It was not Iberia. It was with United. It was great!!!
Pretty fair for the price of the plane ticket. Food was poorly, but overall was a ok experience for a super long flight.
Our flight was delayed by 2-hrs but I understand it was beyond the scope of the crew members
Other than a late takeoff (not British Airways fault) and some delays with baggage, it was a terrific flight. The crew in business class was superb and the seat and accommodations clean and modern. Could not have asked for more.
Original flight was cancelled - After waiting 2 hours for new take-off times. Then had to stand in line for 3 hours, ending at 2:30 am - to be told, " No hotel rooms anywhere in Dallas". No way for me to get any rest at DFW at that time of night.
Improve food options. Do not charge so much for checked bags. As some who paid 990 EUR fir the round trip international flight it is horrendous to pay another 140 for 1 checked bag.
The only comment I have is why do you sell snacks on board? They should be free. When we take domestic flights here in US, our snacks are free. Also, please communicate with me in English. I received so many emails way before my flight that were in Spanish that I had to ask my son to interpret for me. You should be WELL AWARE if the customers you are communicating speak the language, it does mean that we speak and understand Spanish because we are traveling to Spain, NOT NECESSARILY! Thank you!
Flight was delayed by well over an hour. Communication was terrible.
I would not fly with BA again. Packed in like sardines, constant request to turn down air conditioning due to freezing cold for hours and the food was pretty to look at but tasteless!