High season | April |
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Flight home was great. But, as should have been expected, Newark Liberty airport sucked.
Flight home was great. But, as should have been expected, Newark Liberty airport sucked.
We left our child’s tablet on our seat 12 B on the plane and we can’t get a hold of anyone to try to get help locating the tablet.
Food was low quality as well as quantity; I ordered vegetarian. We waited 35 MINUTES for the first bag to arrive after landing.
Ability to select seating would be nice. We were family of three and they had us seated back to back and one of us on the other side of the plane??? That is pretty goofy. Especially when tickets were placed two months in advance.
Original flight was cancelled - After waiting 2 hours for new take-off times. Then had to stand in line for 3 hours, ending at 2:30 am - to be told, " No hotel rooms anywhere in Dallas". No way for me to get any rest at DFW at that time of night.
Improve food options. Do not charge so much for checked bags. As some who paid 990 EUR fir the round trip international flight it is horrendous to pay another 140 for 1 checked bag.
Boarding process was chaotic and disorganized. The plane needs updating in the interior. Things are broken, worn out, and dated
As with every airline the seats are not built for tall people.
My wife and I paid for seat selection to be together. My wife and I were on separate rows and the excuse they gave was they changed the plane. Also, I have celiac and asked for a gluten free meal in the ticket profile which they did not have.
Iberia personnel on the ground is so rude. I would think twice in the future before booking another Iberia flight