Much better than previous experiences. Overall, it went smoothly after an unexpected delay and gate change.
Much better than previous experiences. Overall, it went smoothly after an unexpected delay and gate change.
Got the email to check in but when I tried to check in it said "cannot connect to server", so checked in at the desk.
The boarding process in Toronto bad as they share space with domestic flights and when those domestic flights come in you are locked out behind closed doors until they are done and then its a mad rush to get your boarding gates and board. This is not so much due to Air Canada but with the GTAA, but Air Canada could use different gates especially early morning in order to prevent such travel angst.
The boarding was done smoothly. This flight from Puerto Rico to Toronto, a light meal should be offered to the travelers.
Air Canada staff needs to be trained in hospitality. Most flight attendants are with attitude. Air Canada needs to carry additional food on board especially vegetarian plates as this category of travellers are on the rise. This is necessary for long distance flights. Blankets are cheap. Seats are not designed well Lower back portion should be thicker. Everytime thr passenger at the back of me took stuff or put stuff in the pocket of the seat in front of them which is my seat, I could feel them pushing or hitting on my chair.
No food, not even snacks on the 6hr flight from Newark to Vancouver! The movie collection made up for it though and they did come around with drinks twice. Just good to know so you can eat ahead/bring snacks onto the flight. It was a bumpy ride induced by wind and rain but otherwise got to the destination safely and promptly.
Announcements were to loud, too insistent and too often. The same messages can be made in a nice relaxed, yet efficient manner. There is no need to "talk down" as if on a mild power trip. It's immature and unnecessary. This is a constant irritant especially with Air Canada. Learn from your European competitors to have a bit of class.
Flight schedule could be better. Leave Montreal early in the morning and return from LAX later in the day
No food. No Bluetooth for entertainment. Crying babies thought the cabin instead of placing them in the corners.
It was a refreshing experience from the past few times I have travelled with Air Canada.