Best Western Albany Airport Inn - Reviews

Front desk staff very... – Posted 14 Aug 2011

Mediocre

Front desk staff very unaccommodating, to the point of rudeness. One gentleman going off from the night shift was helpful with my needs, day staff... more on MYTravelGuide

The location of the hotel is... – Posted 14 Aug 2011

Okay

The location of the hotel is great, the front desk staff was very nice and helped us get our bags to our room. The room was a very generous size... more on MYTravelGuide

The hotel was very nice.... – Posted 31 Aug 2010

Excellent

The hotel was very nice. Noice was not that bad even with the airport close by.... more on MYTravelGuide

Although it's an older hotel, ... – Posted 24 Aug 2010

Excellent

Although it's an older hotel, we thought it was fine and much better.... more on MYTravelGuide

Staff was very helpful and... – Posted 23 Nov 2009

Good

Staff was very helpful and the continental breakfast was outstanding also coffee and hot water for tea was available always.The lighting in the room... more on MYTravelGuide

Heating system not working,... – Posted 22 Oct 2009

Mediocre

Heating system not working, room dirty.“Room was not clean enough, trash in can from last person.”... more on MYTravelGuide

Cleanliness.Other hotel... – Posted 24 Sep 2009

Good

Cleanliness.Other hotel guests noisy and inconsiderate.“We liked the cleanliness of the room, but the children across the hotel screamed up and down... more on MYTravelGuide

Location is close to all... – Posted 17 Sep 2009

Okay

Location is close to all amenities.Airplanes are noisy.“Nothing special.”... more on MYTravelGuide

Great continental breakfast... – Posted 9 Sep 2009

Excellent

Great continental breakfast.Sign that said you can't swim alone in pool (NY State Law).“Pretty nice hotel, clean rooms, nice continental breakfast,... more on MYTravelGuide

It was close to the airport... – Posted 8 Sep 2009

Excellent

It was close to the airport and priced reasonably.Nothing.“Nice. Good continental breakfast.”... more on MYTravelGuide

The hotel toilet water was... – Posted 24 Aug 2009

Okay

The hotel toilet water was rust colored. It eventually went away, but I didn't feel comfortable using the water. I purchase water to brush my teeth.... more on MYTravelGuide

Quick, easy and anearly check ... – Posted 19 Aug 2009

Excellent

Quick, easy and anearly check in!No issues.“Conveniently located, breakfast hours were lengthy with excellent variety and quantity. Brought my own... more on MYTravelGuide

Dirty Hotel, Not worth the... – Posted 3 Aug 2009

Horrible

We stayed at this hotel for a long weekend and I would not recommend it.We booked our stay theret because of the inexpensive rate and we wanted... more on Travelocity

Not bad for the money.... – Posted 31 Jul 2009

Good

Room was decent for the price. Very quiet . Easy check in and out. Only stayed one night.Would stay again. Convenient to shopping and central Albany.... more on Travelocity

Not a good visit... – Posted 29 Jun 2009

Horrible

We checked in after midnight.The front desk gave sketchy directions how to get to the room and we had to return to the lobby.Finally found the right... more on Travelocity

The front desk staff was very ... – Posted 21 Jun 2009

Okay

The front desk staff was very helpful and the shuttle service was good.“This is an older hotel that meets the minimum requirements and the staff is... more on MYTravelGuide

Would book again... – Posted 3 Jun 2009

Good

Very convenient to Albany Intl. Airport.Older facilitiy with some upgrades.Clean though some wear and tear.Indoor pool was closed with no posted... more on Travelocity

Convenience to airport.It was ... – Posted 25 Oct 2008

Good

Convenience to airport.It was quite dark and dreary. Very convenient to airport with shuttle service. The continental breakfast was excellent.... more on MYTravelGuide

Housekeeping staff didn't... – Posted 5 Oct 2008

Okay

Housekeeping staff didn't find my shoes which I inadvertently left after checking out. They were left right in the middle of the floor of the... more on MYTravelGuide

Free breakfast was good.... – Posted 30 Aug 2008

Mediocre

Free breakfast was good. Under construction and gave us a room in the middle of the construction, only had queen size. Would not prefer to stay there ... more on MYTravelGuide

The staff was very nice.No... – Posted 30 Aug 2008

Good

The staff was very nice.No elevator. My wife has severe knee and back problems and no first floor rooms. The hotel will be back to its star once the... more on MYTravelGuide

Most everything.Phone rang in ... – Posted 30 Aug 2008

Excellent

Most everything.Phone rang in the middle of the night and woke me (nobody on the line). I found the hotel to be clean and the staff friendly and very ... more on MYTravelGuide

Location.Poor housekeeping,... – Posted 17 Aug 2008

Horrible

Location.Poor housekeeping, poor maintenance, noisy, front desk staff- poor. It is a 1 not a 2. I definitely would not stay here again. It is gouging ... more on MYTravelGuide

It was convenient to the... – Posted 12 Aug 2008

Horrible

It was convenient to the airport.The room care was inadequate at first they put us in a room with mold on the walls! I would never stay there again.... more on MYTravelGuide

Large room, clean, good... – Posted 9 Aug 2008

Excellent

Large room, clean, good location.Had to go to lobby 4 times to get new keys, no ice machines near room. Over all a very good hotel. ... more on MYTravelGuide

Continental breakfast.Rooms... – Posted 6 Aug 2008

Mediocre

Continental breakfast.Rooms were not cleaned. It was definitely not a 2-star hotel. The rooms were not clean. The sheets were dirty. There was a... more on MYTravelGuide

Adjoining rooms with doors... – Posted 22 Jul 2008

Okay

Adjoining rooms with doors that opened to each other.AC did not work even after maintenance came to fix it. Sufficient for budget travelers but... more on MYTravelGuide

Very friendly staff.Low... – Posted 15 Jul 2008

Excellent

Very friendly staff.Low wattage light bulbs. Hotel satisfied all of our needs. Accommodations, location, rate. ... more on MYTravelGuide

The staff was very... – Posted 12 Jul 2008

Okay

The staff was very accommodating with respect to the air-conditioning system in my initial room being inadequate.The hotel was undergoing extensive... more on MYTravelGuide

Friendly.Under construction.... – Posted 11 Jul 2008

Good

Friendly.Under construction. Good location for airport. Convenient to several restaurants. Easy access to highway. ... more on MYTravelGuide

Pool.Nothing worked including ... – Posted 3 Jul 2008

Mediocre

Pool.Nothing worked including the pool when we checked in. Room was clean enough but undergoing construction for past 1.5 years. We will not stay... more on MYTravelGuide

I would stay again... – Posted 2 Jul 2008

Good

The mattress cover had a lot of hair on it. This was brought to their attention and the chair had a spot on it, which I covered with a sheet. The... more on Travelocity

Continental breakfast was... – Posted 29 May 2008

Good

Continental breakfast was quite good and the attendant was friendly.Bed sagged in the middle. We were supposed to have a king sized bed but when we... more on MYTravelGuide

It had a clean bed.The room... – Posted 28 May 2008

Mediocre

It had a clean bed.The room wasn't overly clean. The hotel didn't smell great. I was disappointed with the overall cleanliness and atmosphere of the... more on MYTravelGuide

Great location.Kind of... – Posted 28 May 2008

Good

Great location.Kind of messy/dirty. I wasn't looking for anything special, so I wasn't disappointed. It had a great location and a decent price,... more on MYTravelGuide

Clean, friendly, comfortable, ... – Posted 26 May 2008

Excellent

Clean, friendly, comfortable, convenient, secure.Bed was suppose to be a queen, but seemed like a double! Easy to locate, comfortable, secure... more on MYTravelGuide