|General||24 hour front desk, Air-conditioned, Hot tub, Non-smoking rooms available, Parking (free), Pool (outdoor), Safe|
|Internet||Internet, WiFi (free)||Landmarks||
Good, 132 reviews across the web
|Service||90% found the |
|Price||Price is reasonable. 73% of guests gave positive comments.|
|Ambiance||Nice ambiance. 73% of guests gave positive comments.|
|Hotel||Hotel is ok. Only 66% of guests had positive things to say about it.|
|Room Cleanliness||64% said |
|Internet||Internet is poor. 67% negative comments.|
|Noise Level||91% thought it was |
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Fixtures in the Bathroom were loose. Sink had mildew along the caulk line. Front door had bad patchwork. Carpet was very worn. Mattress??? Well, could have been better.Flt like I was at Motel 6 in a bad part of Town. I lived in Monrovia/Arcadia ofor more than 20 years. Never thought that this Hotel was this bad. Won't come back even of I were payed.
Convenient location and very clean rooms. Great view out the window if it was a bit warmer I would have been able to enjoy it.
A spider in my pillow and the bed was very hard. But I own a very good mattress at home. 1 minute late to the breakfast shouldn't leave the door barred, that is not what customer service is.
By late evening room began to be noisy at 2ish Am I asked for a different room and had to have dialogue with night staff about my request to switch rooms, something he did not want to do. I asked for my room to be only vaccumed and trash emptied.
Upon returning to the area where I live after a long road trip and acquiring the flu,I wanted a few days extra rest, which I informed the staff.I was placed in building C, which was noisy from hungtington drive and frwy traffic as well as ambulance sirenscontinued from first section: however, the entire room was cleaned and my personal down pillows missing. However upon check out, my pillows were returned. My request to change rooms should have been accomidated easily and staff should also have insured that the cleaning service provided only the serices I requested. My daughter informed me that the night manager, the same one I dealt with was rude to her and would not let her into the eating area to ...
location. repeat customer.
stayed in room 249. very noisy spot! right next to stairs; maids breakroom and laundry room below and kitty corner. I can hear everything they say! As a returning guest expected to have room with balcony, paid same price as last time but no balcony.Stay in area every few weeks(visiting/taking care of parent.)Like staying there, but if going to be tucked into a corner spot next to stairs and above laundry room and housekeepings breakroom, especially as a returning guest, will stay elsewhere in future. Going to try one more time...
Santa Anita Inn was a very nice and unexpected pleasure. Room was just what I needed at a very nice price. The lush landscaping gave a calming experience to my stay. Very relaxing...
Pool really needed to be cleaned a little more than what they do. Lots of bugs in pool... Tried swimming, but to many bees floating in the pool.Would highly recommend to travelers to the Arcadia/Pasadena area. Hotel, the grounds, location and price was what I needed.
The staff is 110 % accomodating and friendly ..Claudia I thank you for your kindness ecerytime ! :)
Not a thing! Well ok JUST ON E.. PLEASE PLEASE .. Find some more T.V channels ! You have very few to choose from and maybe cartoon network for kids atleast ??
The lawn was charming, the pool was lovely and the staff was unbelievably nice and accomodating. For being one of the less expensive hotels in the area we got more than we expected. The rooms were a little funky and dated but fine for the night.
There is a walk-out balcony which has potential but there are no privacy barriers between the rooms. The outdoor stairs and entrances to rooms are very dirty.
The staff is very helpsful when it comes to certain issues... especially CLAUDIA she is defnitely on top of things and knows how to do her job very well !!... Thank you Claudia
...the worst and biggest downfall .. and for me its only becuase when i come here i RELAX and frankly there are serioualy only 2 channels to watch on televsion...HBO .. and soemthign else ... SO YA THAT is their biggest downfall..??? :/Great cenery great location GREAT STAFF and good prcicing ...DONT FORGET to visti the 100 to 1 bar located RIGHT ON THE CORNER ... for a good drinks AND FUN PEOEPLE for GREAT TIME !!!