Crowne Plaza Austin - Reviews

Located centrally, the... – Posted 11 Nov 2011

Excellent

Located centrally, the Holiday Inn Crown Plaza provides easy access to most of Austin. The rooms are comfortable and roomy. The desk area was offset... more on MYTravelGuide

OK, if nothing else is... – Posted 30 Oct 2011

Good

OK, if nothing else is available, but other same level hotels offer so much more space, and amenities coffee. Better towels. If you need some where... more on MYTravelGuide

The staff was extremely... – Posted 27 Jul 2011

Excellent

The staff was extremely accommodating. Would love to go back to this hotel next time in Austin.... more on MYTravelGuide

We enjoyed our stay, and the... – Posted 22 Apr 2011

Excellent

We enjoyed our stay, and the room was clean and well appointed. It fit our expectations for a 3-star. I suspect that we were treated a bit less well... more on MYTravelGuide

This hotel was fine, but my... – Posted 18 Apr 2011

Horrible

This hotel was fine, but my room was bad. Had broken bed (the mattress flipped up when sitting on it), broken chair, broken lamp, no Ice given as... more on MYTravelGuide

They were very polite and... – Posted 7 Apr 2011

Excellent

They were very polite and attentive. We forgot some items and they were very quick to have staff bring them to us. I would have been content to go... more on MYTravelGuide

Clean, nice staff, overall... – Posted 27 Mar 2011

Excellent

Clean, nice staff, overall fairly good hotel. Not enough plugs available. Had to plug in the floor lamp across the bed to have lights. Not enough... more on MYTravelGuide

I switched to this star level ... – Posted 27 Mar 2011

Mediocre

I switched to this star level for comfort and quality. Usually the Crowne Plazas are just fine. This one was not. The room was small with a low... more on MYTravelGuide

Pool is not heated. Room was... – Posted 21 Mar 2011

Good

Pool is not heated. Room was descent, a/c worked well.... more on MYTravelGuide

For a last minute place to... – Posted 23 Feb 2011

Good

For a last minute place to stay, this place would satisfy most people's needs. The price is right if you just need a place to sleep.... more on MYTravelGuide

The hotel actually exceeded... – Posted 22 Feb 2011

Good

The hotel actually exceeded my expectations. I am not an avid traveler so I was not sure what to expect. But the staff totally impressed me and made... more on MYTravelGuide

Excellent Hotel and treated... – Posted 27 Nov 2010

Excellent

We were treated very well from everyone at this hotel.The shuttle service was wonderful!We used it so much and took it all over throughout Austin!The ... more on Travelocity

Austin Ceremony... – Posted 27 Nov 2010

Excellent

Excellent hotel with great service!We stayed for three days for our son's swearing in ceremony and the Crowne Plaza was very convenient!... more on Travelocity

Nicer up-scale hotel with... – Posted 4 Nov 2010

Good

Nicer up-scale hotel with clean public areasand nice rooms. They installed low-water shower heads, but didn't hook them up correctly, so all the... more on MYTravelGuide

Overall the hotel was nice. I ... – Posted 3 Nov 2010

Good

Overall the hotel was nice. I had a long drive down from Dallas and I had to use the restroom very bad once I pulled up to the hotel. The downstairs... more on MYTravelGuide

Great place to stay for the... – Posted 1 Nov 2010

Excellent

Great place to stay for the weekend. Clean, a definite step up from some of the area hotels with similar pricing (when you don't go through... more on MYTravelGuide

Mixed Feelings...... – Posted 16 Oct 2010

Okay

This hotel had courteous employees and clean rooms, although they needed to be updated.The central air had been replaced with a window unit, which... more on Travelocity

The room was nice with a... – Posted 10 Oct 2010

Excellent

The room was nice with a fairly nice view of downtown Austin. Bed was comfortable towels, sheets and all linens were clean.... more on MYTravelGuide

Excellent place to stay when... – Posted 10 Oct 2010

Good

Very pleasant stay.Check-in desk representatives were very accommodating.While it is true, as some previous reviews have noted that some details in... more on Travelocity

They gave away my room . . .... – Posted 19 Sep 2010

Horrible

Booked a non-smoking, double queen . . . got a smoking (unacceptable for child with asthma), double full . . . and an oh well from the front desk... more on Travelocity

Great rate, hotel is 'meh'... – Posted 4 Sep 2010

Okay

The room rate, coupled with the fact that this was a Crowne Plaza hotel, was the reason we booked this stay for a recent business trip to Austin... more on Travelocity

Iwould recommend this hotel... – Posted 31 Aug 2010

Excellent

Iwould recommend this hotel to anyone wanting a room, it was upscale and within price range. It was a very nice hotel.... more on MYTravelGuide

Great Place... – Posted 28 Aug 2010

Excellent

My stay at this hotel was pleasurable.The rooms are clean and contain wireless internet for laptops.The furniture is modern and updated with a... more on Travelocity

AWESOME... – Posted 11 Jul 2010

Good

I loved it room all , pool great service , great location to reach all places in Austin.... more on Travelocity

Like Lebron... not the King!... – Posted 24 Jun 2010

Mediocre

Smelly (like old), small rooms, tight quarters, especially bathroom, saw maid folding up sheets after being removed from the room (I am not saying I... more on Travelocity

I like the location and the... – Posted 6 Apr 2010

Good

I like the location and the room is very clean.The door bangs loudly when you close it..“Everything was fine until the middle of the night where you... more on MYTravelGuide

Great value for the price... – Posted 5 Dec 2009

Excellent

Great value for the price.Shower water not hot enough.“I have started staying here weekly on business. Very clean, nice and upscale, convenient,... more on MYTravelGuide

Outstanding customer service... – Posted 24 Oct 2009

Excellent

Outstanding customer service.The entrance to the hotel from interstate was dangerous.“Great hotel outstanding customer service. The entrance from... more on MYTravelGuide

Big room.Small beds.“It was... – Posted 30 Sep 2009

Good

Big room.Small beds.“It was nice. Great staff. Only had smoking rooms available. The beds were double beds, so were a little small.”... more on MYTravelGuide

The front desk staff was... – Posted 13 Aug 2009

Excellent

The front desk staff was extremely helpful.“Initially I was given a smoking room, which I inspected and had to back out immediately. After a short... more on MYTravelGuide

The staff was EXCELLENT in... – Posted 13 Aug 2009

Good

The staff was EXCELLENT in courtesyOne bartender did not mix good drinks AT ALL, there were several baby roaches in the bathroom“This is an old hotel ... more on MYTravelGuide

Staff was courteous,... – Posted 9 Jun 2009

Good

Staff was courteous, expeditious; room was comfortable.Fixtures, accessories worn, A/C and running water were loud.“The Crowne Plaza was nice. There... more on MYTravelGuide

Front desk staff was... – Posted 1 Jun 2009

Excellent

Front desk staff was courteous, room was clean, bed was fantastic, no noise problems, no smoke problems, location was good to downtown and east side... more on MYTravelGuide

Friendly staff.Difficult... – Posted 11 May 2009

Okay

Friendly staff.Difficult ingress and egress.“Convenient to downtown with a friendly staff. The rooms need to have carpeting changed out.”... more on MYTravelGuide

Great cost and location!“Lots ... – Posted 18 Apr 2009

Excellent

Great cost and location!“Lots of amenities for a good cost!”... more on MYTravelGuide

Rooms were nice and location... – Posted 2 Dec 2008

Okay

Rooms were nice and location convenient to where we needed to be.Staff was not helpful or friendly. More than one negative experience. May have been... more on MYTravelGuide

Pamper yourself with... – Posted 5 Sep 2008

Excellent

Although the elevators were undergoing updating and painting during our stay, we had a wonderful experience at the Crowne Plaza North Central. From... more on Travelocity

Friendly service.“Excellent... – Posted 4 Sep 2008

Excellent

Friendly service.“Excellent location, friendly andprofessional staff.”... more on MYTravelGuide

The sleep bed and linen spray ... – Posted 18 Aug 2008

Excellent

The sleep bed and linen spray to make sure you got a good night sleep.No hot tub. Great hotel in a Great location. The bed was amazing. Very Quiet. ... more on MYTravelGuide

The food was priced better... – Posted 4 Aug 2008

Good

The food was priced better than some hotels.Room service woke us up hour earlier than stated on form. Sent food back. When it returned I think it was ... more on MYTravelGuide

Clean rooms, good location... – Posted 30 Jul 2008

Good

Clean rooms, good location.The breakfast is not very good, eat breakfast out. Friendly staff, clean rooms, good location with many restaurants within ... more on MYTravelGuide

The coziness.The language... – Posted 28 Jul 2008

Excellent

The coziness.The language barrier between myself and housekeeping staff. The hotel was great which resulted to my stay being great. ... more on MYTravelGuide

The customer service was... – Posted 24 Jul 2008

Excellent

The customer service was excellent.No remote for TV in fitness room. I was very pleased with this hotel. The customer service was excellent. The... more on MYTravelGuide

Comfortable, convenient,... – Posted 16 Jul 2008

Excellent

Comfortable, convenient, attractive.Needs to provide shower cap. Hotel was convenient, easy in-out, very comfortable. Would stay there again. ... more on MYTravelGuide

Stay during ROT Rally... – Posted 18 Jun 2008

Excellent

This hotel was very nice. Everything was set up to make things convenient for us and our motorcycles. I would highly recommend it for all travel... more on Travelocity

Nice sized room, lobby very... – Posted 16 Jun 2008

Good

Nice sized room, lobby very appealing.The room was by the elevator shaft, a little noisy. Outside of the room being located by the elevator shaft, It ... more on MYTravelGuide

every thing was good except... – Posted 11 Jun 2008

Good

every thing was good except the internet. we asked for a smoking room with internet and they said yes but after we rented the room we found out... more on IgoUgo