A first class, full service hotel, the Radisson Blu brings true European flair to the heart of Birmingham as the city s dramatic renaissance continues. Offering Chic, Fresh and Fashion room concepts and a unique 100 per cent satisfaction guarantee, the Radisson Blu is a deluxe hotel housed in Birmingham s breathtaking new landmark. Hotel offers wifi to all residents and conference delegates guests.
The night porter, maintenance and Breakfast staff were polite and friendly and the breakfast was good.
Reception on arrival were very miserable, mini bar was warm, room card kept cancelling. The hotel was fully booked with Christmas parties so some very loud brash people.
Very modern hotel, stylish and very comfortable beds, superb views of the city from the room, and central to all attractions, perfect location for theatre goers
staff very helpful and friendly,hotel clean and nicely decorated,rooms very nice,good sizeed bathroom
apart from the below mentioned the hotel was amazing and we would recomend it without hesitation to anyone. the front of house staff were very good and helpful. I work in customer service myself and it was nice for someone to 'go the extra mile' for me.
we ordered a double room. when we got to the room it was a twin. i approached the recption and the helpful lady told me there were no other double rooms but house keeping would go up and push beds together and re make. when we got back after the night out it had not been done.i asked the same girl in the morning who apologised and compensated me which was a very nice gesture.
central and staff very friendly , and rooms very good in every way.
i liked at how friendly the staff was