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DiamondJacks Casino Resort - Map

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DiamondJacks Casino Resort - Reviews

User Reviews
3.2 out of 5
Overall
  • Beautiful experience... – Posted 1 Feb 2012
    Okay

    Beautiful experience... more on EasyToBook.com

  • great stay great price!... – Posted 1 Feb 2012
    Mediocre

    great stay great price!... more on EasyToBook.com

  • Excellent accommodations.... – Posted 17 Jul 2011
    Excellent

    Excellent accommodations. Staff was friendly and helpful. Would stay again.... more on MYTravelGuide

  • Did not clean the coffee pot... – Posted 12 Jun 2011
    Horrible

    Did not clean the coffee pot or leave reg. coffee for next morning. Some cabinet doors loose. Shower looked dirty. I normally love staying at this... more on MYTravelGuide

  • I was very disappointed with... – Posted 31 May 2011
    Mediocre

    I was very disappointed with this hotel. The staff was not friendly (except for 1 bellman). The staff and restaurants were incredible slow on... more on MYTravelGuide

  • Good value for week days,... – Posted 30 May 2011
    Horrible

    Good value for week days, room was nice, beds comfy, pool great.... more on MYTravelGuide

  • Enjoyable Stay... – Posted 26 Mar 2011
    Good

    Recently stayed in king room w/whirlpool tub for our 30th anniversary. Great Stay.Room was spacious, clean and inviting. Enjoyed our stay and will... more on Travelocity

  • Staying Again... – Posted 9 Mar 2011
    Good

    We have stayed at Diamond Jack's three different times.Each time has been great!We have found the front desk staff to be courteous and able to answer ... more on Travelocity

  • Don't Expect Too Much!... – Posted 4 Dec 2010
    Okay

    Good rate. If your wife tips the bell hop at the car, he'll tell you at the room that he did get a tip.Don't try to use elevator car #1, just wait... more on Travelocity

  • my trip to diamond jacks... – Posted 31 Jul 2010
    Horrible

    room was very nice staff was rude, they required a $*. deposit when we got there. which nwas charged to my credit card and not returned to me when i... more on Travelocity

  • Good Hotel but OVERPRICED!!!... – Posted 24 Jul 2010
    Good

    My son and I had a nice room. When we got there I had requested two queen beds and was given one king one. Asked for a change and it was given in a... more on Travelocity

  • Nice room BUT Beware... – Posted 24 Jun 2010
    Horrible

    The room was nice, but that were it ends. We booked for five people they gave us 2 queens, you can do the math that is not going to work. The room... more on Travelocity

  • BEWARE... – Posted 24 Jun 2010
    Mediocre

    Please read before deciding, stayed in a room that was stated as suite max 5, got to the room and only 2 queen beds for 5 adults, non smoking room... more on Travelocity

  • Great Stay-Bad weather... – Posted 1 Mar 2010
    Good

    This hotel was excellent. Front desk was very professional and precise with handling all aspects of the buisness transaction. We booked and received... more on Travelocity

  • Nasty bathroom... – Posted 26 Feb 2010
    Mediocre

    I've seen cleaner Days Inn.Burn holes in the bedspread.Ice machine didn't work on our floor.I will never stay there again... more on Travelocity

  • Diamondjacks... – Posted 26 Dec 2009
    Excellent

    The front desk was friendly and helpful. The rooms were very comfortable and clean. Everyone we talked to was very cheerful and kind. The buffet was... more on Travelocity

  • Good Placw to Stay... – Posted 30 Nov 2009
    Good

    We stayed in this hotel on a Saturday night and then on our way back from our trip again on Wednesday. We stay here because it is clean--our vehicle... more on Travelocity

  • Last minute rooom... – Posted 1 Oct 2009
    Good

    We were not able to get a 2nd night at the hotel we usually stay at and thought we would try this hotel. The hotel seemed a bit understaffed, not... more on Travelocity

  • Nice place and better than... – Posted 13 Jul 2009
    Excellent

    The place is easy to reach and in the same area like all other casinos. It had better days and still good place. The suite is good size and had a... more on Travelocity

  • Relaxing, fun and Romantic... – Posted 21 Jun 2009
    Excellent

    We were riding out on our Harley and they had specified Bike parking in the garage for us, which was great it meant the bike would not be in the sun... more on Travelocity

  • Was good for the money!... – Posted 29 May 2009
    Good

    It worked out well with a family with kids. The hotel rooms spacious but dated. I thought it was weird to have two TV?s in the same room without any... more on Travelocity

  • BIG SHOW... – Posted 8 May 2009
    Mediocre

    Bring back the Isle of Caprie: the customer service sucks.I remember when they use to suck up to their customer. The casinos don't pay out either.... more on Travelocity

  • Great Stay... – Posted 23 Mar 2009
    Good

    There is something special about staying at a Casino hotel. So if you are in Shreveport definitely consider the Casino hotels first. We specificlly... more on Travelocity

  • GREAT Experience!... – Posted 19 Mar 2009
    Excellent

    This was a great experience for our first time to Bossier City!The hotel was really nice and the room beyond our expectations!The staff were all very ... more on Travelocity

  • Next time...... – Posted 15 Mar 2009
    Mediocre

    I thought I'm pretty easy to please so it can't be that bad.Boy was that a mistake.We had requested an icebox on the day of check-in.We stayed three... more on Travelocity

  • Very Nice... – Posted 21 Feb 2009
    Excellent

    Stayed 1 nite 2/19/09Great rooms, Clean,helpful staff.Great JACUZZI,Will stay again.......... more on Travelocity

  • Sleepless night... – Posted 21 Jan 2009
    Horrible

    Our room smelled of smoke despite it being a non-smoking room.Our king bed sagged in the middle and had tiny, hard pillows which were impossible to... more on Travelocity

  • enjoyed... – Posted 20 Jan 2009
    Good

    hotel was nice i had a great time . staff very friendly.hote... more on Travelocity

  • WoW!!!!!!!... – Posted 13 Jan 2009
    Excellent

    The hotel was SOOOO NICE!!! Convenient location gorgeous room FRIENDLY HELPFUL STAFF even won a little $$$ on slots :-) WOULD RECOMMEND ALL MY... more on Travelocity

  • had a great time... – Posted 25 Dec 2008
    Good

    The check in was a breeze, room was nice, food was great, and staff was good too. The room did not have a mini fridge, not a biggie but would have... more on Travelocity

  • Nice Hotel... – Posted 17 Dec 2008
    Good

    The hotel was nice.Smelled of smoke in the lobby because it is part of a casino.Our room did not smell of smoke which was a plus.The room was very... more on Travelocity

  • the good, the bad and the ugly... – Posted 27 Nov 2008
    Okay

    the good was the spacious room and the wonderful shower (lots of water pressure); the bad was the thin walls (you could hear your nieghbors... more on Travelocity

  • Recent Stay 11/01/08... – Posted 3 Nov 2008
    Good

    Don't let the reviews scare you off from this hotel.The staff was very friendly and helpful and the rooms are clean.Yes this is the old Capri hotel... more on Travelocity

  • Won't Be Returning... – Posted 24 Oct 2008
    Mediocre

    I booked my stay at this hotel through Travelocity and printed and kept my confirmation.I needed it!Our stay was booked for Friday through Sunday,... more on Travelocity

  • PLEASE READ MY REVIEW... – Posted 19 Oct 2008
    Mediocre

    Friday July 25,2008 my husband and I drove from Houston TX to Bossier City LA to visit the Diamondjacks Casino and Resort (a four hour drive), which... more on Travelocity

  • This hotel needs better... – Posted 16 Oct 2008
    Okay

    We stayed at Diamondjacks this past weekend, 10/11/08. Only 3 floors have been renovated so most rooms are very incongruous with the lobby, because... more on Travelocity

  • One night stay... – Posted 4 Oct 2008
    Mediocre

    I got a bad feeling from the beginning the woman who checked us in was rude and discourteous, because we booked through an online travel website we... more on Travelocity

  • Awsome!... – Posted 1 Oct 2008
    Excellent

    I had a great time there. Even though they were suppose to be remodling you could never tell. The poeple were very nice and friendly and the room was ... more on Travelocity

  • PLEASE READ MY REVIEW... – Posted 2 Sep 2008
    Okay

    PLEASE READ MY REVIEW Friday July 25,2008 my husband and I drove from Houston TX to Bossier City LA to visit the Dianondjacks Casino and Resort (a... more on Travelocity

  • Sub-par... – Posted 24 Aug 2008
    Horrible

    Although the room seemed nice, except for the very tacky curtains and bedspread, we were pretty much all around disappointed with this hotel. The bed ... more on Travelocity

  • Great place for the money... – Posted 20 Aug 2008
    Okay

    The room was clean, comfortableand a good value for the money.... more on Travelocity

  • Good Things/Bad Things... – Posted 10 Aug 2008
    Okay

    The room was luxury too me, but the cleaning was poor! The restroom was dirty and the juccuzi. The most important thing about the reom we had was it... more on Travelocity

  • perfect!!!!!!!!!!!!!!!!!!!!!!!... – Posted 25 Jul 2008
    Excellent

    perfect!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!... more on Travelocity

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