Book Budget car hires at Melbourne Essendon Airport

Reviews

Recent reviews

Traveller rating

Wonderful

3829

Very Good

1515

Good

193

Okay

1052

Fair

137

Mediocre

0

Poor

4540

2.0

The car I reserved was unavailable, as was literally every single non-electric car. Why even bother with a reservation in these cases? When I arrived at the desk, there was a 30-minute wait (despite being past 10 at night). The other car rental desks had very short and quickly-moving lines, but not ours. Though an employee was telling those of us waiting on line that the the selection was "limited", we were never told that "limited" meant "only electric cars". I flew into town to deal with a dying family member and the last thing I wanted was to deal with a type of car that I didn't even know how to refuel. Ultimately, the car was as frustrating as anticipated as it repeatedly glitched and wouldn't shift out of park without being toggled on and off. The front desk worker told me that we wouldn't be charged the fee for not recharging under the circumstances, but refused to actually document that anywhere and in fact told me I would not be allowed to rent the car without signing a waiver stating the very opposite. I was told "I told you we don't enforce it under these circumstances," but he got quite rude when I said I needed some documentation. That said, I don't blame the guy at the counter. It's obvious this place is managed by incompetent buffoons and those incompetent buffoons are the ones making the decisions; the people that work at the desk just have to be the public-facing mouthpieces of said buffoons.Reviewed 14 May 2024

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10.0

nothing , completely satisfiedReviewed 14 May 2024

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8.0

Good location, easy check pick up and drop off Nice car but cleanliness of vehicle inside was poor (stains, smell and debris). The vehicle was quickly vacuumed but still exhibited a smell and stainsReviewed 14 May 2024

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8.0

The agent wasn’t there when we arrived and was not friendly when he arrive 30-45 minutes late. The car was scratched up and did not look like it had been cleaned. The car did drive perfectlyReviewed 14 May 2024

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8.0

Pickup was very sloppy but was graciously recovered by the awesome staff at Avis/budgetReviewed 14 May 2024

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10.0

Very nice customer service thank youReviewed 14 May 2024

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8.0

Simple pick up and drop off process. Online pre check was also handy. Helpful staff, including on the phone when I called to reschedule pick up time. The vehicle was clean, comfortable. Took some time to get used to driving it, seemed to take some time to get into gear and accelerate from a stop. Some shaky acceleration.Reviewed 13 May 2024

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2.0

Poor experienceReviewed 13 May 2024

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8.0

I booked a "mystery" car and was delighted with the car I got. Price was very good, and the counter service was excellent. Long wait for shuttle was the worst part, and lack of correct signage on leaving the airport was next worst (I ended up at a freeway entrance that was blocked off), but Budget was responsible for neither.Reviewed 13 May 2024

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2.0

As a Fastbreak member I was disappointed that my reservation was canceled this weekend only a few min before I arrived at the location. This is the second time this has happened this year (first time was in LA where I waited 1.5 hours for a car). I should have learned my lesson then.Reviewed 13 May 2024

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8.0

I would like to specifically recognize the staff member who helped me at the counter in Portland, names Ilham. Inham was so friendly, kind and I felt went above and beyond to communicate clearly and honestly with me about my booking. Ilham was a bright sunny spot on what was otherwise a stressful day and I would like to say thank you for this!Reviewed 13 May 2024

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2.0

I had the same clerk for drop off and pick up. Never smiled, didn't even try to be courteous. Didn't even look at the car during drop off, but was charged an additional $200 the next day. No email, no reason. How?Reviewed 13 May 2024

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• Where can I find Budget hire cars at Melbourne Essendon Airport?

  2 Moore Rd is the closest Budget hire car location to Melbourne Essendon Airport. The telephone number for this location is +61 3 9131 8800.

• Does Budget offer shuttle or airport pick-up services from Melbourne Essendon Airport (MEB)?

  No (according to our data)