The DoubleTree Club by Hilton Hotel Buffalo Downtown—winner of the Tripadvisor Travelers' Choice Award 2013—offers a choice of nearby dining, theatres, museums, sports venues and nightlife in our downtown location. Enjoy our complimentary scheduled shuttle service to the most popular stops in the downtown area. We’re located on the Buffalo Niagara Medical Campus, with a secure indoor walkway to Buffalo General Hospital and Roswell Park Cancer Institute Begin your visit with our signature warm chocolate chip cookie. In your guest room, you’ll appreciate luxurious bedding, a spacious work area, 37-inch TV and complimentary wireless internet access. After a good night’s sleep, start your day with breakfast at Au Bon Pain. Lunch and dinner are also served. At the end of a long day, sip cocktails, wine or beer at Carlton’s while you relax with friends and coworkers. Work out in our fitness center or venture out to explore the nearby attractions in downtown Buffalo Plan an event for up to 50 people utilizing our expertise to provide the perfect setting for any occasion. Our 24-hour business center, printing capabilities and professional staff ensure a successful event Experience the attractions, shopping and nightlife of Buffalo, NY, from our DoubleTree Club by Hilton Hotel Buffalo Downtown. Our staff welcomes you with hospitality as warm as our signature freshly baked chocolate chip cookie
The rooms were clean and the location was convenient to downtown. Check in and check out were quick and easy.
Parking is limited due to its location. It's all paid parking or street parking unless you want to pay for valet parking through the hotel.
Very good location, clean comfortable room
Parking is by valet at extra cost. I called in the morning, as instructed, to ask for my car. They told me it would be ready in 10 minutes. When we came down to the lobby, they had forgotten to get the car and apologized. Then next morning, I called down again for the car and it still seemed that they hadn't retrieved it when we arrived the lobby. On another note, I told them that the shower light bulb needed replacement and requested firm pillows since the down pillows flatten into a pancake. The bulb was not changed and firm pillows never delivered.
Good value for money
The breakfast buffet was quite limited
Reserved room with two beds was not available any more. Allegedly only a room is reserved, not the specific features of the room. Then why can I choose them during reservation? With two kids even in a King Size Bed it's a bit tight.
Good gym, nice room, front desk lady was very helpful
They had no record of my booking.com reservation!!! Luckily they made a room available anyway. They had to have a long phone conversation with booking.com before this was solved. Breakfast restaurant is a joke.