Cancun Hotels

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£148+
| Excellent - 8 reviews
Air-conditioned
Internet
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Airport shuttle
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Located in Cancun (Cancun Hotel Zone), Fiesta Americana Grand Coral Beach Cancun Resort & Spa is minutes from Cancun Convention Center and Playa Gaviota Azul. This 5-star resort is within close proximity of Forum Beach and Delphinus Dreams. Make yourself at home in one of the 602 air-conditioned rooms featuring minibars and plasma televisions. Rooms have pr...
Overall Rating - Excellent - 8 reviews
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Good 8.0
6 Oct 2014 Posted by Anonymous

good pools and beach access

everything was extra, nothing inclusive, restrictions on outside food/drink

Excellent 10.0
2 Sep 2014 Posted by carlos

Loved the location. Staff was wonderful especially the walk up bar. The breakfast buffet was excellent.

Fiesta Americana Grand Coral Beach Cancun Resort & Spa
£218+
| OK - 2 reviews
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Overall Rating - OK - 2 reviews
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Good 6.8
22 Oct 2014 Posted by Anonymous

The view and size of the room was very nice.

The service. Also some policies were not shared with me that became an issue. Didn't feel the warm welcome and quality of service I felt at other places I have stayed in that area. Overall disappointed.

JW Marriott Cancun Resort & Spa
£208+
| Excellent - 1 reviews
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Gran Meliá Cancún is just 15 minutes from Cancun's International Airport and 5 minutes from the city's most popular areas for shopping, dining and nightlife. Five magnificent Mayan-inspired pyramids rise above a 1,500 linear ft. stretch of white sandy beach, surrounded by lush vegetation and our exclusive 9 hole golf course. Relish in five-star comfort and l...
Overall Rating - Excellent - 1 reviews
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Excellent 9.3
29 Aug 2014 Posted by Anonymous

EXCELLENT FOOD, DRINKS AND SERVICE (IN ROYAL SERVICE)

IF YOU DONT PAY FOR ROYAL SERVICE IS JUST ANOTHER AVERAGE ALL INCLUSIVE. THEY TOOK A LONG TIME TO CLEAN THE ROOM (ALWAYS AFETER 4 PM)

Paradisus Cancun Resort & Spa - All Inclusive
£68+
| Excellent - 1 reviews
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With a stay at Bel Air Collection Resort & Spa Cancun in Cancun (Cancun Hotel Zone), you'll be convenient to El Rey Ruins and Playa Delfines. This all-inclusive hotel is within close proximity of Wet n' Wild and Aquaworld. Make yourself at home in one of the 155 air-conditioned rooms featuring minibars and DVD players. 32-inch LCD televisions with cable prog...
Overall Rating - Excellent - 1 reviews
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Poor 2.0
17 Jul 2014 Posted by Verified Hotel Guest

staff are friendly

there was gaps in window, there was big noise of wind at night

overrated.
Poor 1.0
16 Jun 2014 Posted by Verified Hotel Guest

The staff is the only thing good about this hotel.

Pictures on line are 15-20 years old. I noticed this when we checked in. Advised staff and they said they were aware of this. They get this complaint all the time. Not a 3.5 star hotel at all.

Hotel is very run down. Food is more like fast food made to look appetizing. Room was very hot at 25c at all times. Staff was the only good thing about this hotel. Elevator was broke the whole time. The beach area in and around the hotel is a red flag area. Meaning swimming is not advised. Waves are very strong. WIFI in lobby area only not in room. Hotel is FAR ( 20 minute buss ride to party wrea) ( 30-40 minutes to downtown ie market 28 or Wal-Mart). The continental breakfast is a joke. Its from 6-8am and tasted as if the pastrys were days old. The one fruit tray they put out if you can get any is not replenished. Once its gone its gone. Nothing going on at the hotel. Meaning no activities no music nothing. ...
Bel Air Collection Resort & Spa Cancun
£89+
| Excellent - 1 reviews
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With a stay at Krystal Cancun in Cancun (Cancun Hotel Zone), you'll be minutes from Cancun Convention Center and Forum Beach. This all-inclusive resort is within close proximity of Playa Gaviota Azul and Delphinus Dreams. Make yourself at home in one of the 385 air-conditioned rooms featuring minibars. Private bathrooms with showers feature rainfall showerhe...
Overall Rating - Excellent - 1 reviews
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Good 8.0
13 Mar 2013 Posted by Jedi1Master
This was my second stay at this hotel and it was great. The beach was amazing and delightful service team. The rooms are Ok fro the price but you day is spent on the beach or on tours. I will definitely return to this hotel.
Mediocre 4.0
21 Nov 2012 Posted by Arcayp
InAug. 2012, we visited Cancun and stayed in Krystal for a week. The location is good and food in our all inclusive plan was OK. Unfortunately we got enticed into their fradulent time share plan with the offer of some freebies and nicety. The plan was presented to us as an investment plan and the management kept hounding us to sign it. We were neither allowed time to diligently research it or review the contract. To my dismay, later internet search prooved we are not the only victims who was duped of thousands of dollars and on top of it we are being harassed everyday for the installment. Be aware of any such enticing offers at Krystal.
Krystal Cancun
£155+
| Good - 547 reviews
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288 luxury guest rooms and beach that seems to go on forever. There's more to a Cancun vacation than the fact that you get more. Cancun is about remembering and seeing something familiar for the first time. Cancun is about all the little things that add up, and that you can finally look back on. A Cancun vacation is about the first time and the last time...
Overall Rating - Good - 547 reviews
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Excellent 10.0
21 Nov 2013 Posted by MandyK25
My friend and I had a short stay of 4 days/3 nights. The staff is awesome! They make sure you are having a good time and that you have everything you need. Not a lot of the staff have a great handle on English, so brush up on your Spanish before you go. There are only 2 dining options, and the Italian place was really delicious. The hotel is cleaned very well everyday, and they leave 2 bottles of water in the room everyday. FYI: the store in the hotel that sells bottles of water only accepts pesos. Also, my friend and I did stuck in the elevator, so I would take caution when using those. Lastly, the first day it rained and there was not much to do. Other than those things, I will for sure be staying here again!
Poor 2.0
27 Jul 2013 Posted by Anonymous
The Park Royal All Inclusive in Cancun was a HUGE disappointment for my husband & myself on a recent trip to Cancun. Our main complaints:1) food options were limited; 1 restaurant buffet style that gets old fast & another Italian restaurant that served dinner but NOT if you have children under 12. We were travelling with our 7-year old daughter! What were we supposed to do with her @ dinner? 2) No poolside service. You could NOT order food or drinks & get served by the pool. They had a horrible snack bar with american nachos, chips,hamburgers and something that resembled frozen pizza. NO AUTHENTIC MEXICAN CUISINE anywhere at this hotel! 3) Drinks were awful.....watered down and in many cases pre-made always served in styrofoam cups....YUCK! 4) NO ROOM SERVICE in the event you didn't feel like coming down to the buffet restaurant AGAIN for a bland meal. 5) Two small pools and only 1 with a swim up bar. Even though we paid for the All Inclusive we ended leaving the hotel to eat authentic...
Park Royal Cancun
£158+
| Good - 1 reviews
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With a stay at Royal Solaris Cancun Resort Marina & Spa - All Inclusive in Cancun (Cancun Hotel Zone), you'll be convenient to El Rey Ruins and Playa Delfines. This all-inclusive resort is within close proximity of Aquaworld and Wet n' Wild. Make yourself at home in one of the 300 air-conditioned guestrooms. Satellite programming provides entertainment, and...
Overall Rating - Good - 1 reviews
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Good 8.0
6 Oct 2013 Posted by Grannyshell
This was our 5th year and we're going back again next year! Staff is wonderful and the wait staff in the Marco Polo restaurant is exceptional - the maitre 'd recognized us our first night and welcomed us back! Excellent menu choices and beautifully presented (some new and interesting additions this year)! Love the flaming Mayan coffee! Nice selection of dishes at breakfast. Poolside snack bar offers a great selection throughout the day. Fresh made pizzas poolside is a great new addition! Rooms super clean and very comfortable beds! Unfortunately, no vent fans in the bathroom. Also, young children were taking up the seats at the swim-up bar :-(  Perhaps a separate bar where youngsters can get 'froo-froo' non-alcoholic drinks?  My BFF and I go to Royal Solaris because it is a smaller all inclusive resort right on the ocean. We're there to suntan, read, play cards, generally relax and be catered to. We're not clubbers, and we don't need to shop as at our age, our homes already have enough...
Excellent 10.0
10 Jul 2013 Posted by SUNSHINE666
IT WAS A GREAT VACATION AND THE HOTEL MADE IT BETTER
Royal Solaris Cancun
£79+
| Excellent - 1 reviews
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With a stay at Fiesta Americana Villas Cancun in Cancun (Cancun Hotel Zone), you'll be minutes from Plaza Caracol and Playa Caracol. This beach hotel is within close proximity of Nautilus Diving and Training Center and Cancun Convention Center. Make yourself at home in one of the 179 air-conditioned rooms featuring microwaves and minibars. Rooms have private...
Overall Rating - Excellent - 1 reviews
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Excellent 10.0
29 Aug 2014 Posted by shawn

I booked an oceanview but a big palm tree was in my way. I could touch the palm tree so there was no way on earth I could have ever saw the ocean. I stayed in room 201.

Fiesta Americana Villas Cancun
£81+
| Good - 4 reviews
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With a stay at Hotel NYX Cancun in Cancun (Cancun Hotel Zone), you'll be minutes from La Isla Shopping Mall and Yamil Lu'um Archaeological Zone. This beach resort is within close proximity of Acuario Interactivo and Museo Sensorial del Tequila. Make yourself at home in one of the 133 guestrooms. Complimentary wireless Internet access keeps you connected, and...
Overall Rating - Good - 4 reviews
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Good 8.0
28 Aug 2014 Posted by Anonymous

Location and view from pool, room, restaurant. Restaurant food is excellent.

No elevators, restaurant menu has few choices for longer stays. I ate everything on the menu in 2 days.

Mediocre 3.0
26 Aug 2014 Posted by Anonymous

I liked the view from the room and the accessibility to the beach.

I hated everything else about the hotel! Poor customer service, found cockroaches in our room with a sofa bed that was dusty, had to switch rooms three times until we got a room that was clean and fell under what my friends paid for. My room was said to have only one bed so I asked if they had any extra beds to add 2 more people in my room and they said no there is no space but when I went to my room there was an extra twin bed and a sofa bed that my 2 friends could have slept comfortably in, so they lied. I am never coming here again! The hotel didnt event have elevators or someone to help us carry our luggage when we checked in, granted it was late at night but there were still people working. I had to ask someone to carry my bag and the worker was not careful with my suitcase at all as he bumped it into every chair around until I had to say to be please dont damage my bag too. It took us 4 hours to check in!

NYX HOTEL CANCUN
£220+
| Excellent - 2196 reviews
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An Experience Beyond Accommodation ME Cancun resort is all about you. A sensory paradise of art, design, music and cuisine, situated on the most perfect stretch of beach in the western hemisphere - and focused on one pursuit: your pleasure. Everything Is Possible Individualized service is the living, breathing soul of the culture of ME. At its heart is the b...
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Poor 2.0
22 Dec 2013 Posted by Teacher425
After spending as much as I did at this hotel, I would expect so much more.  Leaving the hotel crying bc of the terrible front desk staff is not the way I planned my vacation to end. I'm disgusted and wished I would have read the Trip Advisor reviews instead of these to based my decision.  I had to change rooms 3 times bc of all the issues and while in line at the front desk to tell them about my issues, there were about 6 other groups that I met that were having the same issues as me. Not worth the money at all!  I never thought I would go to bed starving at an all-inclusive either. The food was terrible!  I have no idea how anyone thinks it was good. 
Excellent 10.0
11 Oct 2013 Posted by iamyolie
I absolutely loved our trip to ME Cancun - there is nothing negative I can say and can only highly recommend to anyone. Loved it!!
ME Cancún Complete ME All Inclusive
£134+
| Good - 850 reviews
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Embark on an unforgettable family adventure to a beachfront paradise overlooking one of the best beaches in the Cancún Hotel Zone – Great Parnassus Resort & Spa. At this relaxing all-inclusive family resort, cares vanish into the gentle ocean breezes and fantastic activities await to children of all ages
Overall Rating - Good - 850 reviews
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Excellent 10.0
3 Oct 2013 Posted by Seattalite
After reading several reviews earlier, I decided to try this hotel for my first trip to Cancun. I would say, I am more than happy with what I got. The hotel is great and the staff is quite customer focused. The all-inclusive part is really worth as they have great food and the chef can customize the preparation based on what you want. They have enough bars to make you walk the least to get your fav drink, no matter which part of the hotel you are and what you are doing. The beach is clean and the ocean waters are close to the compound, so you don't have to walk too much. We enjoyed releasing the baby turtles with our own hands several times during our one week stay, for which you would have otherwise paid elsewhere. There was an attempt to sell timeshare-like package but its all optional and no pressure. My special call out to their entertainment staff who did an excellent job in singing, dancing, and all other sorts of activities arranged free for the guests every night. The place is ...
Poor 2.0
16 Sep 2013 Posted by KAREGLAZII
I WAS TRYING TO STAY THE WEEKEND THEIR I DIDN'T LIKE THE FOOD IS OK BUT THE WAS RESTAURANTS AND NOW IT IS BUFFET BAD MIX OF ALCOHOL I WAS WAITING FOR 45 MINUS FOR A COCKTAIL THAT WASENT EVEN MADE PROPERLY, THE FOOD IS OVER SALTED AND SOMETIMES IT EVENT NOT READY TO SERVE IT HOT BUT NOT DONE IT ALWAYS SMELLED LIKE OLD OIL HAS BEEN FRIED AND FRIED FOR EVER I DIDN'T LIKE THE SERVICE. IN THE ROOM ALL OF THE LIGHTS WERE NOT WORKING JACUZZI WAS NOT WORKING I REPORTED AND NOTHING HAPPENED NO BODY EVENT CAME TO LOOK AT IT VERY VERY VERY BAD CUSTOMER SERVICE WOULD NOT RECOMMEND IT EVEN TO MY WORSEST ENEMY NOT EVENT TALKING ABOUT FRIEND AND FAMILY IT WAS THE 1ST TIME THAT I WAS THEIR AND IT IS THE LAST TIME THAT I WENT THEIR
Great Parnassus Resort and Spa All Inclusive
£184+
| Good - 7 reviews
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With a stay at Fiesta Americana Condesa Cancun All Inclusive in Cancun (Cancun Hotel Zone), you'll be minutes from Aquaworld and close to Playa Delfines. This 4-star resort is within close proximity of Playa Ballenas and El Rey Ruins. Make yourself at home in one of the 502 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keep...
Overall Rating - Good - 7 reviews
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Excellent 9.6
4 Oct 2014 Posted by Gregory

Great service, best I've ever had

I'm in a clinic now with all the typical symptoms of "Mexico", but unless it's from unknown bugs in the room then it's not their fault anyway

Excellent 10.0
24 Aug 2014 Posted by Mark

Exceptionally friendly service that was readily accessible for both english and spanish speakers. Nice variety of food. Facilities and grounds were well maintained. Very clean rooms with potable water in the room. Very large beach with a bar on the beach. Sea turtles laid eggs on the beach during our stay and we were able to release baby sea turtles into the ocean on one of the nights. Would definitely stay hear again in the future.

Fiesta Americana Condesa Cancun
£111+
| Excellent - 3 reviews
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Located in Cancun (Cancun Hotel Zone), Krystal Grand Punta Cancun is minutes from Delphinus Dreams and Playa Gaviota Azul. This 4-star resort is within close proximity of Forum Beach and Cancun Convention Center. Make yourself at home in one of the 295 air-conditioned rooms featuring MP3 docking stations and LCD televisions. Rooms have private furnished balc...
Overall Rating - Excellent - 3 reviews
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Good 7.3
27 Aug 2014 Posted by Anonymous

The beach

The wait time in the reception ... And you can feel the sun inside of the lobby

Excellent 10.0
3 Jul 2014 Posted by Lisa

The pool area was amazing with lounge chairs built into the pool so laying on one , the water just covered my body---nice

Open air clubs full of partners and loud thumping music could be heard in the room at night

Krystal Grand Punta Cancun
£279+
| Excellent - 3 reviews
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Luxury beach front Cancun, Mexico hotel and resort. Guests of the all-inclusive Hard Rock Hotel Cancun enjoy ocean view suites and five-star amenities, including fine dining & nightlife, spa, Wi-Fi, recreation, kid's club and elegant event facilities for meetings & weddings
Overall Rating - Excellent - 3 reviews
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Good 8.0
23 Sep 2014 Posted by Anonymous

Fantastic staff!! Great food and lots of entertainment...

Our privacy lights were broken, it sounded like a construction site all night just outside our door...

Hard Rock Hotel Cancun
£120+
| Excellent - 2 reviews
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One of the few non-all inclusive resorts offering a relaxing and authentic Caribbean getaway experience. Guests can soak up the sun from morning until the day’s last sunrays, lounge under shady palm trees with feet buried in powdery white sands, enjoy a variety of water sports or simply admire the amazing turquoise sea. When the sun sets, the resort offers t...
Overall Rating - Excellent - 2 reviews
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Excellent 9.6
2 Aug 2014 Posted by Barry

The hotel is older and I believe one of the first hotels built in the area, but it is still a beautiful hotel. The room I stayed in was wonderful - travertine stone on the floors and in the bathroom. Loved the shower. The colors were earth tones, which have always been my favorites, and the bed was very comfortable. Everyone I encountered as far as staff were friendly and very efficient. I asked for more towels before leaving for a meeting one day and upon my return several fresh clean ones had been put in my room. The price was also very reasonable. Overall I would rate my experience and the hotel a 9.5. The only suggestion I would have would be for the owners. They should put a new coat of paint on the outside of the building, which would be one of the least expensive things they could do, and it would brighten everything up. I believe they had recently done so to the interiors. It's not a party hotel, and there are many of those in Cancun that have hip hop or house music banging all day and night. It's a place you can go and have a very relaxing time. Most of the guests were Mexican nationals, many with their families. I had a very nice time and would recommend the hotel to anyone.

Excellent 9.0
25 Mar 2014 Posted by David

The staff was very helpful, even though I had problems expressing what I wanted.

Must have been a leak in the shower above my floor, because the ceiling caved in on the last day there...

InterContinental Presidente Cancun Resort
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