Moon Palace Golf & Spa Resort All Inclusive - Reviews

Awesome stay AGAIN!... – Posted 11 Mar 2011

Excellent

This was our second trip to Moon Palace and AGAIN it was fabulous!We had a few mix ups with our room the first night and since we got in so very late ... more on Travelocity

Beware of Moon Palace #1... – Posted 4 Feb 2011

Horrible

I have never before posted a criticism of a hotel, restaurant or any other business. Our experience with management of the Moon Palace and Palace... more on Travelocity

Beware of Moon Palace #2... – Posted 4 Feb 2011

Horrible

are quite sure that was not true. My guess is that less than one third of the rooms were occupied. We had no choice but to move to a room which had... more on Travelocity

Beware of Moon Palace #4... – Posted 4 Feb 2011

Mediocre

that very minute, and that we had to meet an employee at our room, on the other end of the resort, at that very moment or that the hotel would not... more on Travelocity

Beware of Moon Palace #3... – Posted 4 Feb 2011

Horrible

our vacation time. How much do you think it costs them to provide us free vacation days? My family was losing vacation days, one by one, that cost me ... more on Travelocity

There are things you need to... – Posted 16 Nov 2010

Good

Well, I could write a book on our stay--some positive, some negative, but there are few things you need to know before going here.1. This is a... more on Travelocity

Awesome Resort... – Posted 4 Sep 2010

Excellent

Stayed 8/21-8/28. Fantastic trip with family and friends of all ages. This resort is terrific. Has something for everyone. Food and drinks are... more on Travelocity

Good for groups.... – Posted 13 Aug 2010

Okay

Positives: The hotel is 10 minutes from the Cancun airport door to door. There is a security gate at the beginning of the massive property...seemed... more on Travelocity

amazing... – Posted 4 Jun 2010

Excellent

the hotel was great...the pools were great...the food was great...the beach was also great but they did have a problem with sea weed washing up but... more on Travelocity

Cancun Mexico... – Posted 11 May 2010

Excellent

We traveled first with USAIRWAYS they charged us extra for luggage.. stinky planes and offered no food. You couldn't even purchase it... Pay extra to ... more on Travelocity

Great Hotel Crappy Beach... – Posted 8 May 2010

Okay

Great hotel, it is truly all insclusive.Lots of excellent resturants and excellent service.The one problem, the beach.The water was dirty, not what... more on Travelocity

Everything You Could Dream Of... – Posted 5 May 2010

Excellent

Moon Palace is in one word PERFECT... The staff is incredible.They speak English extremely well.Bartenders know every drink in the book and if you... more on Travelocity

Absolutely Amazing... – Posted 19 Apr 2010

Excellent

I went to this resort for a wedding April 24th 2009 and spent 5 days there. The hold back nothing when accomodating their guests. This resort has 11... more on Travelocity

Moon Palace Cancun... – Posted 17 Apr 2010

Excellent

The Moon Palace is probably one of the best places to stay in Cancun.While it is not far from the airport a taxi is $* from the airport to the hotel... more on Travelocity

Outstanding... – Posted 10 Apr 2010

Excellent

Great experience.Very clean, great service.Huge resort with lots of options for sun and fun. Bars everywhere.Very safe! No off the street access.... more on Travelocity

Wedding 02/26/10... – Posted 5 Apr 2010

Excellent

We were there for my daughters Wedding and we where all so pleased with ever thing. The serviceand the food was excellent every one was pleasant. The ... more on Travelocity

Moon Palace Cancun... – Posted 7 Mar 2010

Excellent

This is the fifth time we have visited the Moon Palace, and we always enjoy it.The rooms are very nice and spacious.The people are very friendly and... more on Travelocity

Moon Palace Resort in Cancun... – Posted 6 Mar 2010

Excellent

We loved Moon Palace!The service was incredible.The staff was so sincerely friendly and helpful.Our room was very nice and there was so much to... more on Travelocity

Great Hotel... – Posted 14 Feb 2010

Good

The hotel staff is excellent.They are so helpful and accomidating to your needs.I thought it was nice that they had a big Super Bowl party for those... more on Travelocity

Great place... – Posted 12 Jan 2010

Excellent

My family had a wonderful time staying at the Moon Palace resort. We stayed in the Moon Grand, the newest section of the resort. We were very... more on Travelocity

Top Of The Line... – Posted 15 Dec 2009

Excellent

The food is amazing!!! From the 24 hr room service, to the buffet to the black tie. The rooms are always spot less and the staff is amazing. So much... more on Travelocity

Great way to spend an... – Posted 6 Dec 2009

Excellent

The experience was wonderful.The service at the pool side and in the restaurants was amazing.Our room was always taken care of.We loved the little... more on Travelocity

Moon Palace Review... – Posted 30 Sep 2009

Excellent

Every aspect of our stay at the Moon Palace was fantastic. The service was excellent and the staff was extremely friendly.... more on Travelocity

Get a room close to the lobby... – Posted 12 Aug 2009

Excellent

We really loved the resort. It was beautiful and comfortable. The room has a large jacuzzi tub that takes up alot of needed space. We didn't use is... more on Travelocity

Best vacation ever!... – Posted 7 Aug 2009

Excellent

Stayed at Moon Palace June 09 . The Hotel was super clean and the staff was the best I have ever dealt with. The restuarnts were very clean and the... more on Travelocity

Outstanding Hotel... – Posted 25 Jul 2009

Excellent

I just returned from a 6 night stay at the Hilton Golf & Spa Hotel in Cancun, Mexico.The beach area was absolutely stunning and the water crystal... more on Travelocity

Best place I have ever stayed... – Posted 24 Jul 2009

Excellent

We stayed at the Moon Palace in October of 2008.We had been on an ultra-luxury cruise just a few months before and the Moon Palace was much more... more on Travelocity

One of the best vacations... – Posted 14 Jun 2009

Excellent

Stayed June 10th through June 14th, 2009.The all-inclusive was great.Plenty of bars, good and great restaurants, fantastic pools, free mini-golf,... more on Travelocity

Great Experience... – Posted 5 Jun 2009

Excellent

We just returned 6/1 from a great trip at the Moon Palace. The hotel had 25% occupancy. The service was wonderful. The Nizuc side has many buildings... more on Travelocity

Awesome!... – Posted 3 Jun 2009

Good

Hotel is beautiful.. My husband and I were there Thursday- Sunday. Hotel only at 24% occupancy due to swine flu scare. Do not cancel your trip or be... more on Travelocity

Palace Resorts... – Posted 23 May 2009

Excellent

The Moon Palace Resort was absolutely awesome.More than one could imagine.The service, cleanliness and accomodations were excellent.... more on Travelocity

Disappointing... – Posted 6 May 2009

Mediocre

We just got back from a trip to Moon Palace, Cancun for a wedding.We left just as the Swine Flu was breaking the news and I am sure that didn't help... more on Travelocity

Moon Palace... – Posted 30 Apr 2009

Good

The hotel held up to the standards I expected.The room service was prompt, the staff was friendly, the maid service took care of business.What a... more on Travelocity

The WORST trip ever!... – Posted 28 Apr 2009

Horrible

We stayed in what they call ""the villas"" where you are given a golf cart because it is about 5-10 minutes away from the building itself.On our... more on Travelocity

april vacation... – Posted 21 Apr 2009

Excellent

We just came back from this resort and loved it, the rooms and resort were very clean, there were people cleaning 24/7 . everything was included , we ... more on Travelocity

Went twice and would... – Posted 16 Apr 2009

Excellent

I just got back from my second week-vacation at Moon Palace Sunrise and I loved everything about it and wish I was still there. All of the staff is... more on Travelocity

Cancun Moon Palace... – Posted 13 Apr 2009

Okay

The hotel was very nice along with the spa and pools; service staff very accommodating. The hotel is far from town which is an expensive cab ride... more on Travelocity

Wait staff is very courteous, ... – Posted 22 Mar 2009

Excellent

Wait staff is very courteous, can visit any palace, resort with band.Wish the pool was heated in the winter months. We were there late January. We... more on MYTravelGuide

Never wanted to leave, want... – Posted 17 Mar 2009

Excellent

This was a honeymoon for everyone!The room was spacious and wonderfully clean on the first floor with a view of the pool.I took a picture from our... more on Travelocity

Perfection...... – Posted 26 Feb 2009

Excellent

Love it love it. We were there for 4 days, want to go back now! We just got home about 2 hours ago so I have the scoop! You need very good walking... more on Travelocity

Great Experiance... – Posted 24 Feb 2009

Excellent

Hotel rooms very clean and comfortable. Best service I have ever experienced compared to Bahamas, Jamacia, Costa Rica, Margrita Island. Food good,... more on Travelocity

excellente!!!... – Posted 19 Feb 2009

Excellent

the service at moon palace was exceptional.each staff member made it seem that it really was "their pleasure" to help and serve the guests.they were... more on Travelocity

Better than all the rest!!!... – Posted 4 Feb 2009

Excellent

my husband and I stayed here on our honeymoon and fell in love with the resort as well as the service. It doesn't get any better than the moon palace.... more on Travelocity

Great Resort... – Posted 30 Jan 2009

Excellent

Traveled to Moon Palace Golf and Spa between January 21st and 26th.Stayed in one of the Golf Villas and loved the fact that it was off by itself.Some ... more on Travelocity

Room: liquor in the room,... – Posted 12 Jan 2009

Mediocre

Room: liquor in the room, in-room jacuzzi, premium shampoos.Food, other guests, beach, drunken teenagers. When our flight was canceled after 7 nights ... more on MYTravelGuide

Loved this beautiful resort!... – Posted 12 Jan 2009

Excellent

Stayed here November and it was wonderful. The food was great and the service was impeccable. Booked our trip through travel website and they took... more on Travelocity

Great Place... – Posted 8 Jan 2009

Excellent

My husband and my two daughters stayed 7 days at this Resort and we had a lot of fun.My daughters just fell in love with this place.... more on Travelocity