Riu Cancun All Inclusive - Reviews

Best Vacation to date...... – Posted 19 Mar 2011

Excellent

Hi-If you are looking for a great all-inclusive place in the hotel zone this is PERFECT. We waited for a bit to get checked in #40due to busy lobby... more on Travelocity

Better than expected... – Posted 15 Mar 2011

Good

Arrived on 3/4/11.They let us check in early and gave us a large room since there were 3 of us.They brought us an extra bed as well.The bathroom was... more on Travelocity

I plan to return... – Posted 29 Jan 2011

Excellent

The RIU is a excellent place for the middle of the road vacation price but a great overall resortxperience. They have kid activities It is all... more on Travelocity

Bad News... – Posted 25 Jan 2011

Mediocre

Our room was not ready @ 3:00 p.m. Desk clerk tried to move us to one of their hotels in Riviera Maya. We declined. He guaranteed me an excellent room if we would return to the desk in 1 1/2 hours(

Avoid... – Posted 25 Jan 2011

Mediocre

Room was not ready @ 3:00 p.m.Desk clerk tried to move me to one of their hotels in Riviera Maya.I declined.He guaranteed me an excellent room if we... more on Travelocity

LOVE RIU!... – Posted 4 Jan 2011

Excellent

My husband and I have stayed at this hotel twice! We absolutely love this hotel. Friendly staff great food wonderful entertainment and all the free... more on Travelocity

Senior Trip and Honeymoon... – Posted 21 Oct 2010

Excellent

Me and my husband #40boyfriend at the time#41 went to Cancun for my senior trip and stayed here. AMAZING!!!! We also came back here for our honeymoon ... more on Travelocity

First time to Cancun and... – Posted 23 Aug 2010

Good

So we went in April 2010 and the weather was wonderful. The hotel was very clean and the people that worked in all sections were as polite as could... more on Travelocity

honeymoon... – Posted 18 Aug 2010

Horrible

this was the worst place I have ever stayed. We were put in a room 5 hours late after arrivingwe have been traveling for 7 hours and been up for... more on Travelocity

musty smell and very damp... – Posted 17 Aug 2010

Horrible

stayed at the RI in may 2010. did not like it. room had a very musty smell and every was extremely damp. floors were also dangerously slippery. would not recommend this hotel to anyone.

Very disappointing... – Posted 5 May 2010

Mediocre

We stayed at Rui Cancun March 2010 for 5 days.The hotel was only mediocre - rooms are outdated.The pool area is small and crowded and people,... more on Travelocity

Just Got Back...must read!... – Posted 24 Apr 2010

Good

So the Hotel was outstanding. Food and drinks a plus for an all inclusive resort. I sprung for the junior suite and was visually amazed when I walked ... more on Travelocity

family vacation went very... – Posted 21 Feb 2010

Horrible

the hotel was ok but the pool was entirely to busy. the food was as bad as it could possibly be. and than at check out they tried charging us an... more on Travelocity

Great but... – Posted 6 Feb 2010

Good

I just got back from Riu Cancun stayed from 1/27/10 thru 2/5/10. Here's my take. The hotel is great but there are a few flaws in my opinion. First,... more on Travelocity

Had a great time!... – Posted 13 Dec 2009

Excellent

Superb service at the Riu Cancun. They must encourage employees to try to remember guest from day to day. - made their high level of service seem... more on Travelocity

Great Place To Stay!!!... – Posted 9 Nov 2009

Excellent

I chose this hotel because it is right in the middle of the hotel zone.The location was perfect.Walking distance to clubs but not too close so that... more on Travelocity

BEST VA-CA EVER!!!!... – Posted 28 Oct 2009

Excellent

A friend & I went there, just got back last Sunday.The service is was unreal!As soon as we arrived someone was there to serve us drinks!Everyone we... more on Travelocity

A wonderful hotel with a... – Posted 8 Oct 2009

Excellent

My wife and I stayed there with another couple (all in late 20s to early 30s; between Sep 24 and Sep 28. We booked thru the RIU web site and paid... more on Travelocity

Didn't want to leave!... – Posted 8 Oct 2009

Excellent

Just got back from Cancun on yesterday 10/7/2009 stayed at the Riu Cancun.It was awesome,the property was beautiful andspotless. The staff was... more on Travelocity

Vacation... – Posted 4 Oct 2009

Good

Would defiantly go back again!... more on Travelocity

RIU Cancun great value!... – Posted 29 Sep 2009

Good

Nice hotel, right in the middle of everything! Beautiful beach, great staff and oh.. the drinks! Avoid the time share guys in the airport, it's not... more on Travelocity

Riu is the best(Riu Cancun)... – Posted 15 Sep 2009

Excellent

The Hotel riu Cancun is beautiful place to stay. Rooms, Beach, Pools, Food, Entertanment are excelent.But the best thing are the People who work... more on Travelocity

Fantastic time at the Riu... – Posted 17 Aug 2009

Excellent

We traveled to Cancun the week of August 10. I have been to Cancun and the Mayan Riveria a few times in the past but had not stayed at a Riu before.... more on Travelocity

Best... – Posted 5 Aug 2009

Excellent

We stayed there in February 2009 for 7 nights and it was soooo worth the money we paid. I would have paid double for that great of a place. It was so ... more on Travelocity

Riu-nited and it feels so... – Posted 3 Aug 2009

Good

Quick Synopsis: Beach/Amazing, Food/Extraordinary, Mixed Drinks/watered down, Service/Great, Hotel/Lovedit, Memories/fuel to return.My wife and I... more on Travelocity

Would go back tomorrow...no... – Posted 28 Jul 2009

Excellent

My husband, two daughters -ages 21 & 25, along with another couple & their 21 year old daughter stayed at the Riu Cancun in July 2009.It was... more on Travelocity

Great again!!... – Posted 15 Jul 2009

Excellent

Second time spending a week at the Riu Cancun and as was with the first , it was great.Great service, super friendly and helpful staff.Well worth the ... more on Travelocity

Tiffany, Green Bay,WI... – Posted 9 Jul 2009

Excellent

A friend and I stayed 6 nights at the Riu Cancun in May, 2009. We had a fabulous time. The staff were always friendly. We found them to be amazing.... more on Travelocity

Awesome Resort In An Awesome... – Posted 4 Jul 2009

Good

I stayed here for 4 days during the last week of March. This hotel was very good. Only issue I had was waiting for room check in. It was during the... more on Travelocity

Great experience at the Riu... – Posted 14 Jun 2009

Excellent

Our group of 5 consisted of three 30 year olds andtwo 50 year olds.We had a wonderful time.We have been to Cancun 3 times.This was our first time at... more on Travelocity

Awesome Resort!!... – Posted 21 May 2009

Excellent

First off let me say that I am an American of Mexican descent living in Wisconsin.It was so sad to see most of the area so vacant,,20 % capacity at... more on Travelocity

Good Hotel... – Posted 4 May 2009

Good

My boyfriend and I stayed at the Rui Cancun and had a good time. The food was good, but the mixed drinks are not the best. The staff was very nice... more on Travelocity

Very Nice Place to Stay APRIL ... – Posted 15 Apr 2009

Good

- Newport News, VaWeek of April 6 - 10 2009Very freindly staff.Went with boyfriend & some other freinds. Checked in right away with no problem even... more on Travelocity

Great value, great hotel... – Posted 14 Apr 2009

Excellent

We stayed at the Riu Cancun for 5 days in April. We booked the whole trip through Travelocity and we were extremely satisfied with all the services.... more on Travelocity

RIU CANCUN ++++... – Posted 13 Apr 2009

Good

Definetly a true 4 star. Excellent service. The staff goes above and beyond to please you. The only draw back to any of the staff is the front desk... more on Travelocity

Under Staff!...... – Posted 13 Apr 2009

Okay

This hotel is ok! Only ok!but under staff no room service tip expected all the time ? free drinks and food low quality? old food and dirty? we had no ... more on Travelocity

Stay Away from Riu Cancun... – Posted 19 Mar 2009

Horrible

The hotel staff and management were rude, insensitive and dis-trustful. Not a customer friendly place, you will never want to return to Mexico again, ... more on Travelocity

wonderful time... – Posted 18 Mar 2009

Excellent

had a great time. the resort and people running it were great. so much to do at the resort u dont even need to ever leave. will be staying there... more on Travelocity

wow !! great time in Cancun... – Posted 9 Mar 2009

Excellent

We had a great time.The hotel staff was very accomodating from the minute we walked into the place (we had a glass of juice in our hands within one... more on Travelocity

Excellent Hotel... – Posted 8 Mar 2009

Excellent

I just got back from Cancun after staying at the RIU Cancun for a week (Feb 28 - Mar 7) and had a great time.I was there with my girlfriend and 3... more on Travelocity

Riu Cancun - The FUN Riu,... – Posted 7 Mar 2009

Excellent

Usual excellent Riu service & style.But, geared more for fun than the other 2 sister properties. Service, rooms, food, drinks were excellent.For the... more on Travelocity

Excellent Couples Getaway... – Posted 4 Mar 2009

Excellent

Booked the trip for my wife's 50th birthday. It was an awesome getaway. The beds were ""firm"" as others have noted. The thing about that is your are ... more on Travelocity

Don't Do It!... – Posted 3 Mar 2009

Mediocre

Don't stay here unless you have researched all other options!We have stayed at several other hotels here and were very disappointed with this... more on Travelocity

Extremely disappointed!... – Posted 2 Mar 2009

Mediocre

Hotel is fairly new, and appears to be much older.The hotel does not have potable water! Beds are old - I requested a king bed and I got a converted... more on Travelocity

Great Time!... – Posted 11 Feb 2009

Excellent

Was there in feb 09. Service was beyond my expectations. Their was always plenty of great food ready at any given time. I do suggest the buffet over... more on Travelocity

Do not recommend this hotel... – Posted 8 Feb 2009

Horrible

We had been there in February of 2009 for a week, extremely disappointed. It is not 4-star hotel. Old design, smells, broken equipment in the room,... more on Travelocity

Good Vacation... – Posted 25 Jan 2009

Good

This is a good hotel for the money. The hotel grounds and pools were clean and very nice. The entertainment staff works all day and night and are... more on Travelocity