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User Reviews
3.7 out of 5
Overall
The hotel staff was not at...
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Posted 22 Jul 2011
Horrible
The hotel staff was not at all apologetic for the fact that we were given first a smoke filled room and secondly for a room that had a bad a/c unit.... more on MYTravelGuide
Clean,convenient and...
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Posted 7 May 2011
Excellent
Clean,convenient and organized...... more on MYTravelGuide
Great hotel, comfortable and...
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Posted 25 Apr 2011
Excellent
Great hotel, comfortable and large rooms, and location is perfect.... more on MYTravelGuide
Excellent location great...
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Posted 25 Apr 2011
Okay
Excellent location great lobby and sitting areas. Rooms filthy. Building under construction outside.... more on MYTravelGuide
The hotel room was a huge...
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Posted 5 Apr 2011
Good
The hotel room was a huge double door suite. Not sure how we ended up in this room, but we were happy to have it. It was actually kind of funny... more on MYTravelGuide
Other than stated it is a...
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Posted 4 Mar 2011
Excellent
Other than stated it is a very nice place and i stay here a lot!... more on MYTravelGuide
Quite nice, but not as nice...
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Posted 3 Mar 2011
Excellent
Quite nice, but not as nice as the other 3-1/2 star hotel where I stayed a week earlier.... more on MYTravelGuide
The rooms are very old, the...
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Posted 9 Jan 2011
Mediocre
The rooms are very old, the appliances were outdated. The suites need a renovation bad & soon.... more on MYTravelGuide
It met my expectations, the...
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Posted 2 Jan 2011
Excellent
It met my expectations, the suite was of course spacious, the staff was friendly, and we enjoyed our stay.... more on MYTravelGuide
We did not stay at this hotel....
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Posted 30 Dec 2010
Okay
We did not stay at this hotel. Our reservation was during the period when the East Coast experienced a blizzard. The roads were to hazardous for us... more on MYTravelGuide
Towel bar in bath not...
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Posted 27 Dec 2010
Excellent
Towel bar in bath not properly affixed; it was difficult to adjust temp for 2 rooms with 1 thermostat, no complimentary WiFi - that is ridiculous, no ... more on MYTravelGuide
I did not like this hotel...
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Posted 25 Dec 2010
Okay
I did not like this hotel overall. While the staff was friendly, there were problems with the heat in my original room. After the staff fixed the... more on MYTravelGuide
Overall I liked the hotel,...
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Posted 25 Dec 2010
Good
Overall I liked the hotel, however the bathroom was not clean. There was hair all inside the tub/shower area.... more on MYTravelGuide
I recommend this hotel and...
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Posted 22 Dec 2010
Excellent
I recommend this hotel and rate it very high. It is extremely clean, well appointed with one of the finest shopping centers and restaurants in the... more on MYTravelGuide
I have recommended this hotel ...
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Posted 26 Nov 2010
Excellent
I have recommended this hotel due to its convenience and amenities. I was very pleased.... more on MYTravelGuide
No help with luggage was...
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Posted 31 Oct 2010
Excellent
No help with luggage was offered or even self-use luggage cart. Suite was large. Full kitchen.... more on MYTravelGuide
We used to stay here on our...
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Posted 23 Oct 2010
Good
We used to stay here on our many weekend visits to Charlotte because of good weekend rates and excellent location. I say used to because we're... more on MYTravelGuide
This hotel could have been a...
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Posted 8 Oct 2010
Okay
This hotel could have been a real winner but the brown water out of the tap in the sink and tub was disgusting for a high rated hotel. Plus, the... more on MYTravelGuide
Mostly Great Stay...
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Posted 19 Jul 2010
Good
For the location and price the stay was great.Located ten miles outside downtown Charlotte. Hotel located right beside a mall and it was within close ... more on Travelocity
Average...
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Posted 21 Jun 2010
Okay
The room was clean but smelled of deodorizer. The elevator and hallways were extremely warm. The hallways smelled of moisture. The room was difficult ... more on Travelocity
Convenient, quiet with...
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Posted 31 Jan 2010
Excellent
Convenient, quiet with spacious rooms.“I would very much stay here again. The staff was friendly and the room and facilities met my every need.”... more on MYTravelGuide
Convenient location and...
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Posted 20 Jan 2010
Excellent
Convenient location and pleasant staff.“I enjoyed my stay, rooms are spacious and clean. Staff is very friendly and willing to help.”... more on MYTravelGuide
How nice to stay in a place...
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Posted 12 Jan 2010
Excellent
How nice to stay in a place that feels like home - all the accommodations needed plus while traveling.“The suites were large, clean, and provided... more on MYTravelGuide
The suite was spacious, the...
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Posted 4 Jan 2010
Good
The suite was spacious, the staff was friendly, the location excellent.The room needs updating.“The hotel provides a comfortable and quiet stay. We... more on MYTravelGuide
The suites were spacious.A...
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Posted 19 Dec 2009
Excellent
The suites were spacious.A member of the hotel staff was not as helpful as I would have liked. Almost lazy.“Excellent location. Very clean and... more on MYTravelGuide
“Overall this was a great...
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Posted 18 Nov 2009
Excellent
“Overall this was a great hotel, staff was very friendly and helpful.”... more on MYTravelGuide
Arrived very late. Night...
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Posted 5 Oct 2009
Excellent
Arrived very late. Night staff was most helpful.“Clean - attractive - good bargain - generous rooms.”... more on MYTravelGuide
The beds were comfortable...
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Posted 3 Oct 2009
Mediocre
The beds were comfortable.Very old kitchen facilities. Nasty stairwells. Rude desk employees.“For the price, this hotel is not a particularly good... more on MYTravelGuide
All suites! Room was huge...
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Posted 10 Aug 2009
Good
All suites! Room was huge with balcony.Lots of kids in pool till very late - lots of leaves in pool.“If you get the opportunity to stay here, do so.... more on MYTravelGuide
location - kitchen appt. ...
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Posted 1 Aug 2009
Excellent
location - kitchen appt. feel - amentitiesfront desk was a bit snobby,“Hotel has apartment feel. Nice home away from home. the Locations IS... more on MYTravelGuide
Everything staff, pool, very...
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Posted 26 Jul 2009
Excellent
Everything staff, pool, very spacious room, quiet, andclose to everything, Beautiful area of town.Teen-agers in pool after hours being very loud and... more on MYTravelGuide
Traveler Beware...
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Posted 16 Jul 2009
Mediocre
I am used to stay in Doubletree Hotels across the country and this one is one of the worst I have stayed at in my travels. The first night I found a... more on Travelocity
The location and the ease it...
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Posted 8 Jul 2009
Excellent
The location and the ease it took to get to specific places.Limited and poor parking.“Nice hotel that is clean with a polite and capable staff.”... more on MYTravelGuide
Convenient to shopping and...
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Posted 20 Jun 2009
Okay
Convenient to shopping and symphony pops concertsRooms are old and dingy, parking garage in very poor condition“It appears small renovations are... more on MYTravelGuide
Ambiance and setting of hotel ...
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Posted 11 Jun 2009
Excellent
Ambiance and setting of hotel were excellent.“I would recommend this hotel to any traveler, including those with discriminating taste. I felt I got... more on MYTravelGuide
Spacious suite with all the...
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Posted 21 May 2009
Excellent
Spacious suite with all the amenities you would need.“Beautiful hotel with the most accommodating staff. Whatever you needed, they found a way to... more on MYTravelGuide
Location.Poor service when...
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Posted 16 May 2009
Good
Location.Poor service when requesting cooking utensils.“Very comfortable rooms, friendly staff, and love the warm cookie on arrival. Facility is... more on MYTravelGuide
Location.Not enough parking...
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Posted 21 Apr 2009
Good
Location.Not enough parking.“Nice place to stay, but very busy. We were there on a race weekend and it was very hard to get in and out.”... more on MYTravelGuide
I appreciated being able to...
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Posted 19 Apr 2009
Good
I appreciated being able to spread out in a fairly clean room with a comfortable bed.There was dried toothpaste on the sink, the restaurant gave me a ... more on MYTravelGuide
Very large rooms - full...
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Posted 5 Apr 2009
Excellent
Very large rooms - full kitchen.No free WiFi.“Great rooms, right next to a very large upscale mall.”... more on MYTravelGuide
The room was spacious.Very...
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Posted 3 Feb 2009
Mediocre
The room was spacious.Very noisy with fans/vents and people walking above.“We loved the room, more spacious than we required and very comfortable.... more on MYTravelGuide
Lots of space in suite.Very...
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Posted 26 Dec 2008
Good
Lots of space in suite.Very thin walls, could hear people above.“Great location, lots of room in suites, good amenities -- even a kitchen. But very... more on MYTravelGuide
We've stayed there before and ...
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Posted 3 Oct 2008
Excellent
We've stayed there before and liked it - safe andclean suites.“Beds and pillows and linens were fabulous.”... more on MYTravelGuide
Great location andvery...
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Posted 1 Oct 2008
Okay
Great location andvery spacious room.Poor quality linens, sheets were very scratchy. Blanket on sofa bed had holes. Musty smell in room.“Great... more on MYTravelGuide
Location.“Front desk staff...
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Posted 17 Sep 2008
Excellent
Location.“Front desk staff was very professional and friendly. Chocolate-chip cookies are fantastic. Parking deck was lighting fair. Hallway lighting ... more on MYTravelGuide
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