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This is my first time flying Aegean Air and I had a great first time experience. I will fly this airline again.

There was not any food and I didn't use the entertainment

Η πτήση εμφάνισε μεγάλη καθυστέρηση και λαμβάνοντας υπόψη το γεγονός ότι επρόκειτο για την τελευταία βραδυνή πτήση, ήταν ιδιαίτερα κουραστικό για τους επιβαίνοντες.

More leg room, great if crew could move people before flight (ie if 3 in a row, offer to move 1 or 2 to an empty 3 seat row rather than let people move themselves after takeoff

Very bad experience during the boarding, the Aegean employees were very rude, and impatient with the passengers

Θα πρέπει να υπάρχει εστίαση στη γρήγορη και εύκολη επιβίβαση/αποβίβαση

aegean took off late, which made it impossible for us to make the next flight on air canada, we all ran to the terminal, the plane was still there but the air canada folks wouldn't let us board because they said the door was already closed. they told us we had to go all the way back to aegean desk to arrange another flight.

Priority transfer bag left behind in Amsterdam causing extreme difficulty and inconvenience on arrival destination Athens

different entrance during the boarding for gold members and business class

Our flight was canceled after we paid in full and began making further plans. we were refunded only around75% of what we paid! I strongly recommend against ordering Aegaen Airlines!

Super friendly crew. Leg space and entertainment system are below average

I guess just the food, but besides, amazing experience flying with swiss

The Zurich airport is a disaster with to small trains running between the terminals, the trains was overfilled (not good in Corona times). It was no directions in the airport with proper lines so you did not know if you ere standing in the right line. They checked your passport 3 times in the airport = a lot of standing in line. Service on the plane could be a lot better, The cabin crew could have offer more to drink (water, coffee, tea), the food sucked.

Flight was delayed for 4 hours and they misplaced my luggage too. Appalling.

Everything was on time and efficient - expected from a Swiss crew. But the entertainment system was pretty bad - the display was old. Food was pretty bad and a couple of times they started serving drinks and then just skipped past my row (and likely several others)

Overall a good experience, the flight was on time, the crew very attentive and friendly. However the seats are too cramped, there is no space, and as soon as the person in front reclines the seat, it's literally in your face.

Bag lost. Lost bag recovery process is an unsatisfying customer experience. Because 1) bag is still lost but also 2) the process is outdated and form-heavy and 3) in our case also involved a long line.

They went out of their way. It was very clean and friendly.

I was pleasantly surprised with the whole experience. Thank you

Wheelchair was the excellent service. I didn’t have any food or used entertainment. Overall for my trip experience was excellent. Thank you very much and keep up good work. Best regards