Very concerned with guest comforts going out of their way to accommodate special dietary needs when the guests hadn’t pre-ordered.
Food was terrible , uncomfortable seats, WiFi did not work, will never fly Singapore again.
Kayak really screwed up by offloading the booking to a third party. They were completely inept and caused a bunch of toil. I will never use Kayak again.
I had ordered vegetarian food. What I was presented was extremely dissatisfying and not up to the mark. I pretty much did not eat entire 19 hours. For.an airline voted as best in business, it was extremely disappointing. Seats were not comfortable to sleep. Entertainment system didn’t have much choice. WiFi didn’t work for more than half the time. Cabin crew were also difficult to understand. A bit of diversity like Emirates crew would go a long way.
Crew is excellent Wifi needs to be improved in order to connect to the internet.
They ran out of the second choice of food was stuck with fish
I find it was a bit hot before take off. If there is a way to improve the airflow it would be great
No frills airline with minimal leg room and no entertainment
toilets could be cleaned more frequently, everything else was pretty good.
The consistency with Singapore Airlines is fantastic. Crew are always brilliant and food delicious in business class
Old flight not worth in economy. Even food was terrible
The plane was old so the entertainment system was difficult to operate. The crew did advise earlier. The plane was landed and parked away from the gates, which added 20+ mins to the overall arrival
Great flight - Clubhouse met our needs, and the staff provided good service. Boarding felt a little chaotic, but given the size of the aircraft, it's always going to be challenging. Whilst the crew were friendly, the number of passengers meant that we received our breakfast items, but had finished breakfast before we were served a drink. Lunch was much better organised, and throughout the flight, the crew were attentive. Found the seats and ICE to be excellent. Disembarkation was fine, and everything possible to expedite the process was being done.
Very poor boarding experience with these remote gates and buses. Also these 777s bardy need a remodeling. Entertainment is a bit laggy. Food and crew is still among the better, but they seriously have to do something with these remote gates.
Super flight. On time departure and arrival. Very good service. Luggage arrival at DXB was a little delayed but you can’t have everything the very best :)
No kids provided. Instead we were told to have contacted the airline that we have kids and require kids meals. We were not the only ones who inquired about kids meals. It’s odd. Emirates and other airlines give kids meals as standard and before the adult food comes out. The rice in our meals was gluggy and under cooked. The chicken was also raw. Sadly not the best experience with Finn Air. The hostesses tried to compensate with the snacks and drinks but missed the mark by a long way. Especially when paying Emirates/Qantas prices
Sadly I couldn't get the food I requested as it was out. Also, if you don't want to be woken up make sure the crew knows it. My wife was woken on every service.
I had a good experience flying with Emirates. All of the flights were on time staff was very professional and kind. So I had a positive experience..
The flight from Beijing to Dubai was good. The flight from Dubai to Barcelona was excellent because of the staff on board.
The seating is spaced out nicely, The crew could have offer more drinks.
