This price is the cheapest per day rate found by a KAYAK user in the last 48 hours by searching for a car hire in Houston with a pick-up date of 20/6 and drop-off date of 2/7. Fares are subject to change and may not be available at all agencies or on all dates of hire. Click the price to replicate the search for this deal.
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How far in advance should you book car hire in Houston?
You should book your car hire in Houston around 7 days before your trip in order to get a below-average price.
What is the cheapest car hire company in Houston?
In the past 72 hours, the cheapest hire cars were found at Dollar (£27.87/day), Thrifty (£30.55/day), and Stride (£30.80/day). The cheapest car hire price was found at Dollar 2120 Louisiana Street (0.7 mi from city centre).
What is the most popular car to hire in Houston?
Hires in the SUV category (Chevrolet Equinox or similar) are the most popular option in Houston, costing £62/day on average. Some users have found deals as low as £36/day.
What is the cheapest month to hire a car in Houston?
The cheapest month to hire a car in Houston is January at an average cost of £23/day. July is the most expensive month to hire a car in Houston when prices are £35/day on average, which tends to be 14% above the yearly average hire price for Houston.
Which car hire company in Houston has the most locations?
Avis operates 23 locations in Houston, more than any other car hire company.
Find the right car hire in Houston by comparing prices across vehicle types.
Small
Medium
Large
SUV
Van
Pickup truck
Luxury
Convertible
Small cars
£15 - £25
All Car Types
£42 - £54
How much does it cost to hire a small car in Houston?
How much does it cost to hire a medium car in Houston?
How much does it cost to hire a large car in Houston?
How much does it cost to hire an SUV in Houston?
How much does it cost to hire a van in Houston?
How much does it cost to hire a pickup truck in Houston?
How much does it cost to hire a luxury car in Houston?
How much does it cost to hire a convertible in Houston?
Small car hire in Houston typically costs around £20 per day. The best time to book is December, when prices average £15 per day, which is about 25% less than the yearly average. Small cars are usually 60% cheaper than the average car hire in Houston, making them ideal for budget-conscious travellers.
Medium car hire in Houston typically costs around £51 per day. The best time to book is September, when prices average £41 per day, which is about 20% less than the yearly average. Medium cars are usually 4% more expensive than the average car hire in Houston, offering a good balance of space and value.
Large car hire in Houston typically cost around £43 per day. The best time to book is September, when prices average £34 per day, which is about 21% less than the yearly average. Large cars can be 13% cheaper than the average car hire in Houston, offering more comfort for longer trips at a reasonable price.
SUV hire in Houston typically costs around £47 per day. The best time to book is September, when prices average £40 per day, which is about 15% less than the yearly average. SUVs can be 5% cheaper than the average car hire in Houston, providing extra space and capability for groups or road trips at a reasonable price.
Van hire in Houston typically costs around £80 per day. The best time to book is February, when prices average £66 per day, which is about 18% less than the yearly average. Vans are typically 39% more expensive than the average car hire in Houston but are the best choice for families or groups needing maximum passenger capacity.
Pickup truck hire in Houston typically costs around £45 per day. The best time to book is January, when prices average £35 per day, which is about 23% less than the yearly average. Pickup trucks are 9% cheaper than the average car hire in Houston, making them a practical choice for hauling gear or outdoor adventures.
Luxury car hire in Houston typically costs around £63 per day. The best time to book is September, when prices average £50 per day, which is about 21% less than the yearly average. Luxury cars are typically 23% more expensive than the average car hire in Houston but deliver premium comfort and style for special occasions.
Convertible hire in Houston typically costs around £74 per day. The best time to book is January, when prices average £59 per day, which is about 21% less than the yearly average. Convertibles are typically 34% more expensive than the average car hire in Houston but are perfect for scenic drives and warm-weather destinations.
Good to know
Most popular agency
Most popular car type
Average price
Good deal
Turo
Medium
£32/day
£27/day
Houston car hire experiences: the best tips from KAYAK users
Insights shared by verified travellers who hired a car in Houston
If the cost is low to rent the car, do research before doing so .
JeffSept 2025
Way much easier to rent at airport rental car area then traveling to find a rental car place like Zoom Rent a Car.
Verified travelerSept 2025
Read the info very carefully. Take copies of your insurance card and the declaration page of your auto insurance. Have the same credit card with you that you used to make the reservation.
ShabuOct 2025
Most rental places are closed at midnight. Book earlier flights so you dont have to wait too long.
Verified travelerSept 2025
Check your drop off location. If it is small, chances are you’ll be there a while.
ArianneJun 2025
Do not use third parties to book. Book directly through the car company itself.
Picasso PJul 2025
Book in advance. Houston is very busy
LucasMay 2025
Make sure you look to see WHERE the rental pick up is at.
Verified travelerMar 2025
Pay attention to hours because they are not at all accommodating of flight delays
RichFeb 2025
Please know that ALL rental car companies are off-site, and some of them ARE NOT at the primary off-site location, despite what the company says in any published websites
RajivJan 2025
Only book from the airport ! the rest of them barely have any inventory.
Verified travelerFeb 2025
Don’t go through a third party. Book directly through the car rental company and double check they will even accept your form of payment. Even if the booking goes through online and payment is taken they may still decline your rental and refuse to issue a refund.
RebeccaSept 2024
Small cars are nice to rent in Houston. If I had used a family vehicle for it to Dallas I would have been well over 400 dollars in gas. Using the little Hyundai I only spent 50 bucks in gas and returned it with a full tank. The only thing that caught me off guard was the $500 deposit required. Would have been nice to know that beforehand
Verified travelerSept 2024
Be sure to have the correct airport selected
Verified travelerSept 2024
It’s busy complex. Book in advance.
Verified travelerAug 2024
Make sure you check out the vehicle for any defects before you leave the lot or you may have additional costs. We could have had to pay for an additional half tank of gas that we shouldn’t have had to pay for if we hadn’t checked the gas gauge before we left the lot.
Verified travelerJul 2024
Only go to a reputable car rental company that you can get to with the airport rental car shuttle bus, ie hertz budget enterprise etc
Verified travelerAug 2024
Use a credible rental company and read the reviews before booking.
KiraApr 2024
Easirent is NOT located with the rest of the rental car places, but if you are looking for really sweet people and a quick cheap rental, Easirent is great.
DavidMar 2024
Don't rent an EUV if you're traveling outside of the city. Be sure the name on your reservation matches the name on your license perfectly.
Verified travelerFeb 2024
Easy driving, road users in Houston seem very considerate. Much more so than Boston!
Verified travelerJan 2024
My experience Good. Just keep up
Verified travelerJan 2024
Pay attention to tolls, if you do not want to pay tolls, use GPS of your cell phone to use no-toll roads
MartaSept 2023
If you’re not familiar with Houston it’s easier to stay on the grid instead of using the freeways as they can be ver intimidating & fast, 6 lanes wide!
BenSept 2023
Lots of tolls. Might need to coordinate with rental company upon pickup unless you know for sure you can avoid tolls
Verified travelerOct 2023
Lots of traffic and more than a few speeders. By and large, it was manageable.
Verified travelerNov 2023
May want to consider the agency and the vehicle you choose carefully.
Verified travelerNov 2023
No different than other big city's.
Verified travelerJun 2023
Get there really early. Preregister. Houston traffic sucks, especially at rush hour, but it's not like DC or LA or NY traffic. Use your Navigator, you'll be fine. When returning the car, don't get gas on the road leading into the airport...it's literally $1 more per gallon than the gas on the other side of the street--heading out of the airport. Fill up before you get there, or spend an extra 10 minutes to U-turn to get gas on the other side of the road. We drive faster than folks in most big cities. Please stay out of the fast lanes if you're getting passed on the right. And if you're really slow, please stay off the freeway altogether. Slow drivers cause a lot more accidents than fast drivers. We have these nifty things called "access roads" that parallel the freeways. They may be disconcerting, at first, but they're great for slow drivers. Even though we drive faster, there are plenty of law enforcement agencies looking to make money on traffic offenses. Drive with the flow of traffic to minimize your risks of being the one that gets pulled over. Again, Navigator may be your friend.
Verified travelerAug 2023
Purchase your toll fee at the agent when you pick up your car for hassle-free travel.
TracyAug 2023
Houston was great to drive in. Never encountered any crazy drivers. The open road, lots of space.
CharryseAug 2023
Be prepared for a quick and easy check out and check in.
SpinozaJul 2023
Good car is needed for expressway
Verified travelerAug 2023
Ez tag is a must
Verified travelerJul 2023
Traffic patterns and frontage roads are somewhat unique in Houston (Texas more generally). Be prepared for heavy traffic time to destination is always longer than you expect.
ZacharyJun 2023
Multiple people advised me not to mess with the police. Zero tolerance on cannabis and draconian operating under the influence laws. If you drink, don’t drive.
Verified travelerJun 2023
Very busy roads. Get out early so you won't be late due to traffic.
Verified travelerJun 2023
Don’t forget to get the toll pass! There are toll roads everywhere now.
HansJun 2023
Buy the toll option, or you'll be driving in secondary roads.
Verified travelerJul 2023
Car rental location is only reached by bus shuttle
Verified travelerJul 2023
Pay attention to the road
Verified travelerJun 2023
It was my first time in Houston, and this experience wasn't the best. They should have an idea of how many people are going to show up to pick up their rentals at different points of the day, and make sure they have enough staff to serve those people so no one stays in the line for more than 15 minutes.
Verified travelerJul 2023
Do your research, don’t go with a company because of cheaper rates. YOU GET WHAT YOU PAY FOR!!!🤷🏻♀️
SabrathiaJul 2023
Houston drivers are a bit reckless and most seem to drive in a myopic bubble.
AllanAug 2023
Triple check your agreement, don’t trust rental agents
Verified travelerMay 2023
Hope there is no toll fee, hoping driver will used there turning signal .
AyazMay 2023
Give extra time when returning at IAH
KAYAK’s top tips for hiring a car in Houston
Travelers flying into Houston will want to consider renting a car while they are in town, as in Houston -- and in Texas in general -- it is much easier to get around in a car than to rely on public transportation. For instance, if you would like to catch a Texans game at NRG Stadium, it would take 50 minutes to take public transport via METRORail from downtown to the stadium, as opposed to 20 minutes by car.
Picking up a hire car after your flight to Houston? At George Bush Intercontinental Airport, travelers can reach the hire Car Center via shuttle bus from any of the three terminals and from the Baggage Claim Area. For travelers flying into Hobby Airport, shuttle buses to the hire Car Center depart from Curb Zone 1 with signs out to guide the way.
Houston’s morning rush hour lasts from 7 a.m. to 9 a.m. and in the evening it starts as early as 4 p.m. and runs till 7 p.m. During rush hour, many of the highways can become severely congested and are worth avoiding. In particular, US-59 and IH-10 in the Galleria area can become especially congested.
Travelers should be aware that many of the highway exit ramps will exit onto feeder roads that run parallel to the highway before exiting onto regular streets. The feeder roads are also a convenient place to pull a U-turn if you find that you have exited the highway too early.
One of the essential conditions for getting a hire car in Houston is having a valid driver's licence. If you are a visitor to the city, you can use your home licence as long as it is written in English. An International Driving Permit (IDP) would be required where your home country's driving licence is not in English. While certain car hire agencies may have restrictions for those below the age of 21, anyone under the age of 25 may have to pay a surcharge for the services provided to them.
Houston is a city with a couple of renowned destinations, which visitors can visit during their stay. To ensure that you get the most out of your stay in the city, you should opt for cheap car hire in Houston. It will save you from the hassle of boarding other means of public transport and enhance your comfort as you travel in and around the city. Additionally, a Houston hire car will drastically reduce your travel time when travelling through the different locations within the city. Among the locations you can visit in your Houston hire car is the Houston Zoo, located roughly 20 miles from the city centre. It will take you around 30min to complete the journey.
You may add extras to your hire car depending on the company you choose. Most Houston car hire companies provide typical add-ons, like a GPS to help you navigate uncharted territory. Additionally, consider equipping your Houston hire car with winter tyres if you plan to travel on icy or snowy roads during the winter. Also, a rack on the roof may be added to your vehicle if you need more luggage space. The last option is a toll pass, which enables you to utilise toll highways without stopping at each toll booth. Various hire firms can arrange these passes.
25% of our users found a car hire in Houston for £28 or less
Small hire cars in Houston are around 39% cheaper than other car types, on average
FAQs about car hire in Houston
What type of car is recommended for driving in Houston?
Large vehicles are very common in Houston, so visitors to the city may want to consider renting an SUV or another large vehicle because otherwise they may find their view of the road obscured by the other large vehicles. The roads are constructed with large cars in mind, so small parking spots and narrow lanes are not a concern.
What’s the speed limit in Houston?
Drivers in Houston will see a wide range of road speeds from 20 - 30 mph in residential areas to 30 - 55 mph on larger city roads. For highways in Houston, the speed limit is almost always 70 mph, though occasionally speed limits of 75 and 80 mph will be seen on the larger highways.
Where are the best places to park in Houston?
Parking garages are your best bet for finding affordable parking in downtown Houston, especially when an event such as a Houston Rockets game is going on. Street parking is also available, but it can be difficult to find an empty spot during peak hours. However, if you are set on streetside parking and are willing to walk a block or two, then a free spot should be easy enough to find.
How much does it cost to hire a car in Houston?
On average a car hire in Houston costs £32 per day.
Which car hire agencies are at Hobby airport (HOU)?
Which car hire companies will pick you up at Hobby airport (HOU)?
Car hire companies that offer shuttle or pick-up services from Hobby airport to off-airport locations include Dollar, Ace, Thrifty and Avis.
How can I find car hires near me in Houston?
Take a look at our extensive car hire location map to find the best car hire deals near you.
How much does a Medium car hire cost in Houston?
A Medium car hire in Houston costs £41 per day, on average.
How much does a Large car hire cost in Houston?
A Large car hire in Houston costs £80 per day, on average.
How much does a Small car hire cost in Houston?
A Small car hire in Houston costs £38 per day, on average.
What is the most popular car hire location in Houston?
In Houston, cars are most frequently hired at Stride 3200 Greens Rd, Houston, , Texas (13 miles from city centre).
Should I get insurance when hiring a car in Houston?
Most car hire providers in Houston offer insurance but the level of protection can differ substantially. If you're unsure whether to get extra protection for your car hire in Houston, check out KAYAK's car hire insurance guide.
What are the road trips I can take from Houston?
Houston is a large metropolis surrounded by many beautiful destinations you can reach via cheap car hire in Houston. Among these locations is Brenham, located roughly 75 miles from Houston. It will take approximately 1h 10min to complete the journey between the destinations.
Are there charging stations available in Houston?
There are plenty of charging stations within Houston for those with electric hire cars, to conveniently charge their vehicles while they run errands within the city. Among the available stations in Houston are Electrify America, Volta Charging and Blink Charging.
I never received a rental due to me not having a credit card and I still haven’t received my refund
10.0 Wonderful
Anonymous, Apr 2026
People carrier
My first time using Kayak and found a very competitive price for a rental car. I will look to Kayak to make reservations for my next trip...
6.0 Okay
Donna, Apr 2026
Compact SUV
The car was great but I was charged an extra $120 plus because they didn't have a small SUV and I had to take a larger one!
2.0 Poor
Anonymous, Mar 2026
Intermediate SUV
The staff at the airport were kind and helpful during both pick-up and drop-off, which I really appreciated. Unfortunately, the rest of the experience didn’t go as smoothly. I wasn’t given any paperwork at pick-up, which became a problem when I ran into an issue with the car. The trunk wouldn’t close, and I didn’t have a phone number to call for help. I ended up having to stop at a gas station and pay out of pocket for assistance, which delayed my plans since I couldn’t safely drive with the trunk open. I then called customer service and spent about an hour explaining the situation. I was told everything was documented and that I would receive a credit. However, when I followed up on later days, I was told there were no notes from that call and no credit had been applied. I had to call several times and kept getting different answers, which was frustrating. To add to that, I received an email saying I could return the car at either 12 PM or 3 PM without any extra charge, but I was still charged anyway. I called several times about extending the lease. Due to renting through a 3rd party , I encountered a lot of wasted time. I had one agent who stopped talking to me because she couldn't understand what I needed. She literally stopped talking and sat on the phone. I rented through Kayak which I won't do again. Overall, while the in-person staff were great, the lack of communication and follow-through made this a really frustrating experience. I 'm still trying to get it resolved before disputing with the bank.
10.0 Wonderful
Rosemarie, Mar 2026
Intermediate SUV
Well first they wash the car and did not dry it off so I had water spot on the windows and side view mirrors and even though I could figure out some of the car in and out I had to get someone help on other thing like working the screen to get the light to come on but all in all nice experience
10.0 Wonderful
Anonymous, Mar 2026
Intermediate SUV
Car had very foul odor, carpet had holes in it in driver side floorboard but otherwise was the actual rental process experience was smooth.
When I arrived to pick up car I was told my car had been canceled. No cars were available. I now have a charge on my credit card from Hertz. Hertz says it will refund in 2 weeks!!! How can this happen? What is purpose of a confirmation number? Very dissatisfied.
10.0 Wonderful
joe, Apr 2026
Intermediate
Speeder check at desk slow due to computer down
2.0 Poor
Anonymous, Mar 2026
Intermediate SUV
you charged me for insurance before i arrived. i also paid hertz for insurance. i’d like you to send me a refund.
2.0 Poor
DEAN, Nov 2025
Intermediate SUV
I booked Hertz on Kayak under the impression there was free cancellation. Expedia swooped the reservation and when I went to cancel 48 hours prior the charged me $156. I call total BS. Please look into it. You obviously have the reservation details as you asked me to rate the service.
6.0 Okay
Anonymous, Nov 2025
Full-size
Did not like the Hertz extra upcharge for my wife as an authorized driver. Enterprise did not charge extra for this on my previous car rental.
2.0 Poor
Gabriel, Nov 2025
Supplier choice
When we went to pick up the car at the original booking location , they didn’t have any cars , after spending 2 hours on the phone we had to drive to the airport to pick up the car , wasting 3 hours and paying extra on airport taxes .
After my flight was delayed, I arrived at the Dollar location at about 6:04pm. The office was still open and two men behind the counter. I explained my situation and said I was there for my rental and that I was already checked in via pre check-in via email. I was abruptly told " sorry , we close at 6:00pm. You'll have to come back tomorrow ". I'm 75 and my wife is handicapped and 73, but they would not help us. Being an off airport location they left us on the street to fend for ourselves. Probably the worse customer service I've ever experienced. After picking up the car the next morning, I was told I should receive compensation for the shorter rental period from Kayak. We'll see if that's true. Needless to say, I'll never rent with Dollar again.
4.0 Mediocre
Anonymous, Dec 2024
Full-size
Final bill much higher than online rate. Dollar moved from airport terminal to take a shuttle, no signage. Address to return car was still airport added about 15-20 minutes to find drop off location. Car was nice and clean.
2.0 Poor
Anonymous, Nov 2024
Full-size
I Didn’t even pick up car, tried for refund after 10 minutes of ordering, because I selected the wrong date , and the date I was looking for a car, they had none available.they just took the money and didn’t do anything for the service.
2.0 Poor
Anonymous, Oct 2024
Compact
They didnt have the car I had booked.
8.0 Very Good
Anonymous, Aug 2024
Supplier choice
Overall good. Very slow on picking up the car, but good customer service once I reached the counter.
Quality of the vehicle was top notch. I don't see any reason for paying extra money by renting from those "other" more expensive companies.
2.0 Poor
Anonymous, Feb 2025
Compact
I booked my car through kayak and Expedia, during which I prepaid with my Chime card. When I reached the thrifty counter, I was told they do not accept Chime despite it being accepted during the reservation. I have since attempted to get a refund since I was unable to get a rental car and was nearly stuck in Houston, TX and was told there was nothing Expedia could do because they could not get ahold of thrifty to authorize it, I am now out nearly $350 ontop of the rental price of a different company. I will not be working with Thrifty again and I certainly will not be booking third party through Kayak or Expedia ever again.
6.0 Okay
Anonymous, Sept 2024
Pick-up truck
When I click for full size truck and I end up getting Santa Cruz it like half car and truck the purpose I request is full size truck I have stuff to put back of truck bed and going to the hunting lease I hope it have done better for next time
2.0 Poor
Anonymous, Jul 2024
Intermediate SUV
I canceled my reservation and still got charged . I am a cancer patient a and my appointment at MDAnderson was changed and my stay was extended so I had to cancel. Please issue me a full credit . Thank you.
6.0 Okay
Anonymous, Jul 2024
Full-size
It was just ok.
2.0 Poor
Anonymous, May 2024
Full-size SUV
First they refused rental because they were out of cars we asked them to cancel, then I called on the 4th to see where our refund was now 2 weeks later still waiting for refund because Thrifty is looking into it
Marriott by Courtyard Hotel, 15840 John F Kennedy Blvd
+1 281 271 5660
Opening times not available
William P Hobby Airport
Opening times not available
Filters
Reviews
2.0 Poor
Anonymous, Aug 2025
Full-size
Terriible. You should no longer do business with them. They marketed this rental as being on airport. It isn't. When I cancelled, they would not refund my rental. I cancelled within 60 minutes as soon as I found out that it was not on airport.
2.0 Poor
Anonymous, Aug 2025
Intermediate
Don't do it
2.0 Poor
Anonymous, Apr 2025
Compact
NEVER EVER EVER EVER AGAIN!👎👎👎👎👎
2.0 Poor
Kisha, Feb 2025
Standard SUV
Terrible. My flight was delayed and they were closed when I arrived. According to the website they closed at 10 PM. My flight arrived after 11 PM. I attempted to call the office at 11:37 PM and no one answered. The pre-recorded message advised that a shuttle would arrive every 20-30 minutes so I continued to wait. A shuttle never arrived so I had to take alternate transportation to my hotel. I called the next day to attempt to pick up the car and they said the reservation was canceled due to me not picking it up within a few hours (which was impossible because they were closed). To make matters worse, they charged me for the full price for the rental and I did not receive a car.
2.0 Poor
David, Dec 2024
Full-size
They never came a picked me up from the airport, I arrived an hour before they closed. I am reporting them for credit card fraud.
2.0 Poor
Ben, Dec 2024
Economy
Car stunk, windshield was dirty on the inside, service was slack at best, and now they are sending me messages about the car not being dropped off with someone elses phone number. DO NOT RECOMMEND EASIRENT
Gentleman named Remington was very kind & helpful.
2.0 Poor
Anonymous, Jan 2025
Luxury
They charge me $200 more then kawak said and gave me the hardest imtikenri actualities me the car
6.0 Okay
Anonymous, Aug 2024
Passenger van
The van had a dirty windshield and we had to ask for it to be cleaned when we picked it up. More importantly we were told to bring it back with a full tank but we were given a van with a half tank and had to ask them to fill the tank. Their preparation of the van needs improvement.
10.0 Wonderful
Alisha, Jul 2024
Standard SUV
This is honestly the easiest best rental car experience I’ve ever had. It was quick to check in/pick up and even easier to drop off. What I really liked was the fact that I got to literally just go pick a car on my own, not be told which car I’m getting. It felt cool to walk down an Isle of cars and be able to get into whichever one I like!
10.0 Wonderful
Anonymous, May 2024
Economy
The front staff were very friendly and helpful and the car fit our needs very well.
2.0 Poor
Anonymous, Apr 2024
Intermediate
We had to wait for over an hour to pick up this car. Don’t rent from this location.
Could have been cleaner but customer service was excellent
2.0 Poor
Anonymous, Sept 2025
Intermediate SUV
Everything went great until it came time to drop the car off in Leesville. The drop off location had one employee working. When I arrived, there were 7 people ahead of me already waiting. She did the best she could, and did it with a smile on her face, but it took nearly 45 minutes for her just to be able to get to me, for a drop off that took less than 10 seconds to do. To staff this place with 1 person, alone, is absolutely absurd and laughable.
Not good. Finding shuttle was a problem, rental Agent was not courteous, return directions and signs were not good, return manager refused to give printed receipt. Overall-very bad experience and will not rent again from them.
10.0 Wonderful
Rabbi Menachem, Apr 2024
Compact
Every part of the rental met or exceeded expectations. Thanks so much!
10.0 Wonderful
Anonymous, Oct 2023
Full-size
Great !
10.0 Wonderful
Anonymous, Oct 2023
Full-size
The BMW was extremely comfortable, but we had a heck of a problem trying to figure out which button to push for various things. The people at the checkout counter, the key distribution and the return were simply a lot of fun. All of them were smiling and laughing when appropriate. That is a good operation! We were very impressed.
2.0 Poor
Anonymous, Oct 2023
Intermediate
I was quoted a price upon reservation. When I arrived to pick up the car I was told the car did not have GPS which I assumed it would have and absolutely needed. The car with GPS cost me more than TWICE as much as the initial quoted price and it was not a category update. I have consistently rented with Sixt for years in Paris, France. You can look it up. GPS was never an issue. To say the least I am extremely disappointed at what I consider as misrepresentation, and will steer away from Sixt in the future.
8.0 Very Good
Richard, Oct 2022
Staff was helpful and car was ready when I arrived.
Worst car rental experience ever!! Getting the car was over a two hour wait..horrible. Then after they assigned us a car when we got to it someone else had also been given that car and were already in it so back we went to get another car. When Avis asked for a rating and I explained what happened, absolutely no compensation was offered , just a “we’re sorry”. Sometimes that’s just not enough.
2.0 Poor
Anonymous, Apr 2026
People carrier
Reservation confirmed but no cars available.
10.0 Wonderful
Anonymous, Feb 2026
Passenger van
Easy and affordable and a nice, comfortable, new van that was easy to drive
4.0 Mediocre
Shabu, Oct 2025
Full-size
Long checkin and getting out of the rental place. Almost waited 1hr + on the whole process.
2.0 Poor
Anonymous, Oct 2025
Intermediate SUV
The agent told me I MUST buy the toll pass because there is no way to avoid the toll roads on my way to Austin. I discovered this was a lie. Made me angry when I figured it out later.
2.0 Poor
Jeff, May 2025
Full-size
The car that I rented was not available. The only vehicle available for the price that I was quoted was a 15 passenger van. I had to pay $80 extra to choose between a SUV or a mini-van. This happens a lot with Avis. It's very frustrating as a customer.
I have used them before and liked the experience of the rental via TV. That part was still excellent and the return was also excellent. BUT it took almost 30 minutes for a shuttle, then there were so many people that it took ten minutes to load the luggage on the shuttle and the shuttle was so crowded that some people had to stand up in the van. The van driver was very, very nice, but the vans aren't frequent enough. It was made worse by only two of the four televisit kiosks working. It took FOREVER. They need to add more van service during high volume times. And they need to make sure that all kiosks are working and probably add two kiosks. There was a line of five people when I arrived and a line of five people when I left to get my car. The fellow on the tele rental was excellent. He could see that I had rented from them before and it made the process easier.
2.0 Poor
Michael, Jul 2025
Compact
After a delay in flight they refused to give me my rental without a fee, they however said they could waive the fee if I right then gave them a "positive" review. Obviously red flags go up because these guys are trying to bribe for a good review. They refused to let me talk with a manager with one clerk claiming he was the manager after two others kept saying that "she" was not available. I left and rented with someone else as they are not trustworthy and will run u around. I got a refund later but I believe this was Expedia's doing as the first request for refund was denied, then a day later it was granted. Do not use this company, they offer cheap rides for a reason.
2.0 Poor
Anonymous, Oct 2024
Compact
The rental was $29 in your website but I ended up paying $70. The dissatisfaction comes from being falsely misled by your company.
10.0 Wonderful
Martin, Jul 2024
Compact
Waiting for the shuttle bus late,can be better.
8.0 Very Good
Tracy, Aug 2023
Economy
I suppose it’s the future. So you aren’t actually seeing someone in person. The instructor comes on the screen and everything is done virtually. Not bad or good, just very different for those who’ve never experience it.
Worst attempted car rental ever. The company is completely corrupt. You find yourself in a booth, where only one person is allowed, talking to a screen, where agents apparently trained to rip you off confound you. Price for paying for possible tolls is outrageous. Lies about whether you can rent a car in Texas with a Texas driver's license and no regular car insurance (because we don't currently own a car) when third-party insurance covers that issue. Never ended up renting us the car. Said we had to get a refund from the source where we found York. I could go on... The matter is now in dispute...
2.0 Poor
Anonymous, Mar 2026
Intermediate
This place is terrible. There was nobody at the location there were 2 other groups there waiting for a car they both said they were waiting for over an hour. I called the number and the person who answered wanted me to text her my personal information cause their system was down. We left and went to hertz
2.0 Poor
Anonymous, Mar 2025
Intermediate SUV
The address is wrong on Kayak. Cost me extra Uber to find the company. The car was not equivalent to a Honda CR 5. I have never heard of a car rental with no refunds. 30 minutes after making the reservation I realized it was at the wrong airport in Houston. I called Kayak and York with no refund policy and got no refund. Cost me extra Uber to get to the right airport. Kayak did not make the refund policy clear and did not make the differential between the two airports clear. The new car rental place of business is a mess, nothing more than an empty warehouse. After explaining my dilemma to the people at the place of business the people were unapologetic and rude. I will not rent with Kayak again, I am a stockholder of Expedia, I am sorry I tried your site.
2.0 Poor
Anonymous, Nov 2024
Standard SUV
First called several times the phone number to arrange the pickup when I was at the assigned location, no one answered. Then, after several attempts someone answered and said they just closed the shuttle at 6pm, without any notification and knowing I was arriving. Since they were not able to provide me the service, tried to cancel it and the AI bot just mentioned was not possible and then the live representative say they need to verify with the York location what I was reporting and to wait several days for just an answer, extremely poor Customer service, resolution and experience. Will never go ahead and trust a service with Kayak.
4.0 Mediocre
Anonymous, Sept 2024
Compact
Wait time for pick up at the airport was extremely long. Tha rental place had only one man rin pick up and drop off. The rental place is being run from an hotel lobby which looks awkward to me. I had 2 flat tires which made it impossible to move, on calling the rental, they told me to call my insurance company because towing assistance wasn't part of the contract, so, incase you rent from York Car Rental any problem you encounter during the duration of your rental is entirely yours. The usual practice that the rental place will send you another vehicle as replacement is out of it at York. I had to spend additional $320 out of pocket to tow and replace the tires🙁🙁🙁. Even with this experience, I will give kudos to the Driver, who is an amazing guy 👍🤝.
Office outside of airport, close to early 7:00pm I arrived at 8:30pm I received last minute message, I went there they was closed, I have to take a Uber, inconvenience, time and money, I came back tomorrow morning to pick up a car, they said my reservation was canceled, if I wanted it, I have to pay 240.00 additional fees, I so upset walk a way, to find the difference company, don't rent a car from carnext.it bad company
2.0 Poor
Anonymous, Feb 2026
Intermediate
Did not honor the contract price
2.0 Poor
Anonymous, Jul 2024
Premium SUV
Pathetic, never got a car or a response I expect a refund
2.0 Poor
Anonymous, Jun 2024
Luxury SUV
Never got the vehicle as they said they don’t rent to local residents.
2.0 Poor
Mario, Jun 2024
Intermediate SUV
Very bad service
2.0 Poor
Anonymous, Jun 2024
Intermediate SUV
They did not let us rent a car even though we had confirmation through kayak. They only rent to travelers who are flying into IAH. We are waiting for the refund. We were very disappointed and ended up having to go to another rental agency and delayed our trip.
You never actually speak to an in person customer service rep. It is done via video conference type call in a phone booth. They push their own insurance on you and unless you have the actual hard copy paperwork to prove your car insurance or credit card has coverage they won’t accept it. The first vehicle they gave us smelled of marijuana and the initial fix was to supply us with strawberry air fresheners to mask the smell. After some conversation a replacement was offered. This vehicle was so dusty that anytime we entered it a plume of dust would rise from wherever our feet touched. There were no floor mats and it was generally just not clean. Upon returning the vehicle, due to traffic I was approximately 30 minutes late and they are trying to charge an extra $80 fee. I was unable to reach a customer service rep as the return building was closed and the phone number provided only went to automated voice messages. As well, the shuttle from the airport took almost 1 hour to arrive and then another 45 minute drive to the rental building. Suffice to say this was the worst rental experience of my life and despite the cost looking cheaper it will end up costing you more in both money and time. Not worth it.
2.0 Poor
Anonymous, Apr 2026
Intermediate
Terrible customer service. I tried to cancel and no reply to calls. When I had rep from booking site call them they also did not answer. All done within the cancelation window and they claimed cancelation was not allowed. BIG WARNING is that their pick up location can take up to a half hour for a shuttle to pick you up for to get to their location.
4.0 Mediocre
Anonymous, Feb 2026
Intermediate SUV
The car had damage, hood didn’t fully close , back of car had collision damage and back hatch didn’t always open . Tires were very worn as well and was a concern . I was also forced to buy additional insurance. I showed them the insurance I purchased through kayak and stated I had my own insurance policy as well, but the employee stated that I had to get an additional policy as neither was sufficient. . I also asked for another car and they wouldn’t give me another one .stating they had nothing to give me .
Car was good Finding the site was painful. It was in the middle of nowhere Check-in process was much too long When I called in they couldn’t answer a simple question Was charged for 2 days even though car was returned in 20 hours
Half is directed at Kayak, and half towards Advantage. Kayak did not send me to Advantage to continue the rental, but instead took me to Expedia, completely unexpectedly. Not sure if these two search engines are now connected? But then for Advantage, when I did receive an email confirmation, again it came wrapped in a poorly formatted email from Advantage. All the instructions were in an unformatted paragraph, and seemed also like spam. It wasn't until I took the rental car shuttle in IAH did I find out that Advantage wasn't located there. Rather than taking the shuttle all the way back and then to passenger parking, I canceled the reservation and booked directly with a competitor. In not of these complaints, I had specifically requested a rental company that was onsite and not off the airport property. As I discovered, ALL companies are off-site in IAH, but Advantage was off-off-site
The car smelled strongly of cigarette smoke and had tires that were nearly bald. We never picked up the car because of this. We attempted to contact the Economy via phone and email (their office was closed) to request a change of car or a refund, and never heard back from them. Dishonest agency peddling substandard and unsafe cars.
Some Houston car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the hire price but not all of them. We recommend being aware of your coverage when hiring a car in Houston.
Keep in mind that car hire insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your hire. If you want to avoid unwanted surprises, you should consider adding a non-deductible option to your Houston car hire.
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