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User Reviews
4.2 out of 5
Feesrequired to use swimming...
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Posted 18 Nov 2011
Feesrequired to use swimming pool and gymPlus USD 52.00 / day parking lot.... more on MYTravelGuide
This hotel was great and it...
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Posted 1 Sep 2011
This hotel was great and it was everything that I wanted in a hotel. The only problem that we had was on our checked out day we requested to have a... more on MYTravelGuide
excellent concierge service , ...
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Posted 28 Aug 2011
excellent concierge service , we arrived at our hotel around 9:00 am and we were able to check into our room immediately , beautiful view , great... more on EasyToBook.com
Beautiful property, room &...
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Posted 25 Aug 2011
Beautiful property, room & general common areas. Good central location downtown.... more on MYTravelGuide
Wonderful hotel with...
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Posted 21 Aug 2011
Wonderful hotel with spectacular views and friendly staff.... more on MYTravelGuide
We do not feel that we should ...
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Posted 19 Aug 2011
We do not feel that we should have had to pay $120 extra for a king bed. Since it was the hotel's error, they should have absorbed the expense. We... more on MYTravelGuide
Loved the location, friendly...
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Posted 5 Jul 2011
Loved the location, friendly staff, quick elevators, spacious room, view of the city and lake.... more on MYTravelGuide
What a treat to wake up to...
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Posted 1 Jul 2011
What a treat to wake up to views of the lake and the river, not to mention Navy Pier. Not once did we jump in a cab, everything was within walking... more on MYTravelGuide
Wonderful place to stay. The...
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Posted 17 Jun 2011
Wonderful place to stay. The rooms are clean and very modern. We had a beautiful view of the river, Lake Michigan and Navy Pier. Everything we wanted ... more on MYTravelGuide
Great Anniversary...
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Posted 7 Jun 2011
We stayed here for our 24th anniversary and it was great.We were upgraded to a corner suite since we book on line, and when we check-in I asked if... more on Travelocity
Great location, friendly staff...
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Posted 28 Apr 2011
Stayed here for business and was upgraded to a suite without even asking.Very nice reception at front desk. quick and friendly.room had great views... more on IgoUgo
Overall, the hotel was better ...
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Posted 14 Apr 2011
Overall, the hotel was better that I imagined. The front desk staff was very polite, friendly and willing to help us find where we were attempting to ... more on MYTravelGuide
100% Satisfied...
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Posted 6 Mar 2011
Swissotel = AWESOME EXPERIENCE. Super panoramic views. We stayed Lakeside. Had a view of Hancock Building, Chicago River and Navy Pier. Navy Pier was ... more on Travelocity
Not A Fan!...
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Posted 3 Mar 2011
There were lots of hidden fees not clearly outlined on the website, like a $* fee to use the pool.The new elevators are also extremely confusing to... more on Travelocity
Swissotel in Downtown Chicago...
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Posted 28 Feb 2011
We absolutely loved the Swissotel! I took my 14 year old daughter and a friend to experience the "big city." The trip was a huge success. The hotel... more on Travelocity
Wonderful...
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Posted 26 Feb 2011
Had a great experience.Came in very early the day of check in and we were hoping to just leave our bags and change clothes.Amazingly they offered... more on Travelocity
GREAT VIEW...
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Posted 24 Feb 2011
Great Hotel. Great Customer Service. Parking expensive. The view was outstanding.... more on Travelocity
Beware Hidden Fees...
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Posted 21 Feb 2011
I stayed at Swissotel Chicago and wanted to share feedback about the visit. Swissotel is known for luxury and this hotel is not luxurious. I made the ... more on Travelocity
Couldn't Be Happier...
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Posted 10 Jan 2011
My husband and I stayed here for our anniversary and were very pleased with everything.The service was great, our room and all common areas were... more on Travelocity
Nice hotel, impossible shower...
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Posted 8 Jan 2011
Very nice hotel, but it is impossible to take a shower without getting water all over the floor, the result of a very poorly designed retrofit... more on Travelocity
Nice views.Great value in...
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Posted 8 Jan 2011
Location affords very nice views from many rooms.Location of pool is spectacular.Water temperature was very good.But pool is only 4' deep.There is a... more on Travelocity
perfect...
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Posted 12 Dec 2010
The Swissotel was perfect for my three-year-old grandson and me.We had a beautiful room with a view of Navy Pier and Lake Michigan.The room was clean ... more on Travelocity
Overall very good....
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Posted 8 Dec 2010
Overall very good.... more on MYTravelGuide
The lake and river view was...
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Posted 3 Dec 2010
The lake and river view was spectacular and the room was extremely nice and comfortable. Room service was top notch. Breakfast was superb and the... more on MYTravelGuide
Very clean. Bed and pillow...
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Posted 28 Nov 2010
Very clean. Bed and pillow are super comfortable. Bathroom is big enough.... more on MYTravelGuide
If you want a hotel close to...
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Posted 20 Nov 2010
If you want a hotel close to shopping this is a great hotel and in a safe location with a great view of the lake and Navy Pier. Awesome coffee maker... more on MYTravelGuide
My stay at the Swissotel...
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Posted 8 Nov 2010
I was thoroughly impressed with my hotel experience at the Swissotel Chicago. I look forward to making my future accomodations through travel website ... more on Travelocity
Not a great "business" hotel, ...
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Posted 7 Nov 2010
Travel Website problem: I am having problems with the new travel website rewards program since they changed to American Express. 5 phone calls and at ... more on Travelocity
Great Hotel!!!...
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Posted 11 Sep 2010
My sister and I met in Chicago for a sister getaway and loved the Swissotel!It is beautiful with awesome views of the river, Lake Michigan/Navy Pier, ... more on Travelocity
couple anniversary...
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Posted 6 Sep 2010
very clean and great view and locationfriendly staff... more on Travelocity
Clean and friendly...
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Posted 10 Aug 2010
The rooms were clean and the staff friendly and very willing to help. Even at 2am.Would stay there again.... more on Travelocity
Downtown Chicago...
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Posted 7 Aug 2010
Great view of Navy Pier and the downtown area.Very clean room & great service!... more on Travelocity
Amazing Stay!...
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Posted 12 Jul 2010
I loved, loved, loved the Swissotel! I had a huge room with phenomenal views--even from the BATHROOM. My husband took pictures of the room and showed ... more on Travelocity
Super hotel.. Swiss Hotel...
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Posted 21 Jun 2010
great location great view from the window really friendly staff comfortable room we have been to Chicago many times and this was are first stay at... more on Travelocity
Senior Trip with my Niece...
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Posted 17 Apr 2010
I took my niece to Chicago for the first time as a senior trip.We had a great time.Room was a good size and clean. Nice amenities.Concierge was... more on Travelocity
Don't park at the Swissotel...
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Posted 5 Apr 2010
The Swissotel Chicago is a beautiful hotel with amazing views.The staff is very helpful, attentive and keep the hotel immaculate.The only complaints... more on Travelocity
Great Experience...
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Posted 4 Apr 2010
Location, location, location. The hotel location in the city of Chicago is excellent. Great service and The Palm serves great food. The view from our ... more on Travelocity
Very nice hotel......
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Posted 14 Mar 2010
Came in late and left early for a meeting so I didn't have much of a chance to experience anything other than the room and check-in process.All went... more on Travelocity
Fabulous view...
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Posted 25 Feb 2010
Stayed w/end of Feb. 19th, The room was fantastic but the view of Navy Pier and the Lake was outstanding. THe staff was very nice and I highly recommend dinner at the Palm the onsite restaurant. The f
Xceptional Customer Service...
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Posted 23 Feb 2010
My daughter and I arrived at the Swissotel early Saturday morning (before10:00) on Feb. 13 for a wedding. Upon communicating to the front desk... more on Travelocity
Swisshotel Chicago...
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Posted 20 Feb 2010
Very nice room, nice staff.Quibbles:Only one washcloth, very odd.Be ready to pay $52/day for parking.Finally, if you're someone who worries about... more on Travelocity
New Year at Swissotel Chicago...
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Posted 10 Jan 2010
The hotel room is clean and comfortable.Our room windowfaces the Chicago downtown.The night view is pretty.Lobby is decorated with Christmas theme... more on Travelocity
AWESOME...
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Posted 9 Jan 2010
This hotel was great!We checked in early and the front desk gave us a great room.The rooms were beautiful with very comfy beds.We had the one bedroom ... more on Travelocity
Location was good.Everything...
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Posted 17 Dec 2009
Location was good.Everything was very expensive.“Overall a very nice hotel just very pricey for the extras.”... more on MYTravelGuide
Price and location.Checking...
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Posted 11 Dec 2009
Price and location.Checking in they don't tell you everything.“When I checked in with my wife they said all they had was a room with 2 double beds... more on MYTravelGuide
Great location with wonderful ...
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Posted 9 Dec 2009
Great location with wonderful views of downtown and Lake Michigan.Elevator service was very slow especially at check-out time.“Overall this is an... more on MYTravelGuide
“There was no valet...
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Posted 7 Dec 2009
“There was no valet attendant, I waited in my car for 5 minutes then left my car at the front door to find someone and there was no one working at... more on MYTravelGuide
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