The Westin Michigan Avenue Chicago - Reviews

Hotel is nice but the room... – Posted 21 Dec 2011

Okay

Hotel is nice but the room was hot and directly next to an elevator with loud people all night.... more on MYTravelGuide

Hotel was super nice, clean,... – Posted 14 Sep 2011

Excellent

Hotel was super nice, clean, and very luxurious feeling.... more on MYTravelGuide

The hotel was located... – Posted 30 Aug 2011

Excellent

The hotel was located downtown Chicago, which I loved. The staff was friendly and helpful. Hotel room was a little small, which was OK seeing we only ... more on MYTravelGuide

Great location, property, and ... – Posted 3 Aug 2011

Excellent

Great location, property, and service. I will definitely stay there again!... more on MYTravelGuide

Beautifully decorated, room... – Posted 5 May 2011

Good

Beautifully decorated, room was very nice. Did not have much interaction with the staff, but check-in was easy. Room very clean and bed was very... more on MYTravelGuide

It was an excellent hotel.... – Posted 26 Apr 2011

Excellent

It was an excellent hotel.... more on MYTravelGuide

Hotel was very clean and... – Posted 10 Jan 2011

Excellent

Hotel was very clean and modern. Staff was very nice.... more on MYTravelGuide

Great Experience... – Posted 7 Jan 2011

Excellent

Great experience in that hotel, the weather was amazing and the lanscape in chicago is unique. Great trip

Room was excellent. Service... – Posted 6 Jan 2011

Excellent

Room was excellent. Service was excellent. No hassles at all.... more on MYTravelGuide

Convenient location, good... – Posted 22 Dec 2010

Okay

Convenient location, good beds, nothing more than expected though.... more on MYTravelGuide

great... – Posted 4 Dec 2010

Excellent

i like it, it's really great! excellent location!... more on Travelocity

Celebrated Thanksgiving and... – Posted 27 Nov 2010

Excellent

As always we enjoyed our stay. All the surrounding shops were decorated for Christmas. Friendly staff, heavenly bed, delicious Thanksgiving dinner... more on Travelocity

The hotel was great. However, ... – Posted 27 Nov 2010

Okay

The hotel was great. However, frequently hotels reserve their broom closets for Priceline customers. The room was small and had a wonderful view of... more on MYTravelGuide

Worked out great for our... – Posted 26 Nov 2010

Excellent

Worked out great for our getaway. We would stay there again. Parking was expensive. $55.00 for one night. The nice part was that the hotel had its... more on MYTravelGuide

Better Choices Exist... – Posted 16 Sep 2010

Horrible

Although modern and a great location, this hotel is overpriced and poorly run.I booked 2 nights for a seminar, and they told me upon check-in that... more on Travelocity

Excellent!... – Posted 10 Apr 2010

Excellent

Excellent check in, excellent room, superb service ... the rating is well-deserved.

Excellent location, right on... – Posted 4 Jan 2010

Excellent

Excellent location, right on Michigan Avenue.“Overall, this was a great bargain. I was able to get a room using NYOP. We wanted a hotel right on... more on MYTravelGuide

Location.View.“Have stayed at ... – Posted 3 Jan 2010

Good

Location.View.“Have stayed at this Westin numerous times without compliant.”... more on MYTravelGuide

I would not recommend... – Posted 29 Dec 2009

Mediocre

Room neede a top to bottom re-do. I was really disappointed in this Westin. I felt like I was in an old Holiday INN.... more on Travelocity

The beds in the room were... – Posted 30 Nov 2009

Mediocre

The beds in the room were wonderful.“Great location.”... more on MYTravelGuide

The bedding was of the utmost ... – Posted 28 Oct 2009

Okay

The bedding was of the utmost in comfort!Noisy lobby with no quiet areas. Some of the occupants in the lobby were obviously not hotel guests either... more on MYTravelGuide

Westin Michigan Avenue... – Posted 11 Sep 2009

Good

We enjoyed the hotel.The location was great!The staff was very helpful and pleasant.We would stay there again.... more on Travelocity

Loved the location and beds.... – Posted 20 Aug 2009

Excellent

Loved the location and beds. The staff was friendly and helpful!The halls were slightly creepy and walls kind of thin.“Great hotel on Michigan Ave!... more on MYTravelGuide

The rooms were clean and... – Posted 14 Aug 2009

Excellent

The rooms were clean and adjoining.Took a long time to check in and room keys didn't work.“Staff was very helpful with parking and area attractions.”... more on MYTravelGuide

The overall ambiance was... – Posted 3 Aug 2009

Excellent

The overall ambiance was terrific.“The Westin is truly Heavenly!”... more on MYTravelGuide

Great location; clean rooms... – Posted 26 Jun 2009

Horrible

Great location; clean rooms.“Great service; cigarette smoke driftedthrough vent in middle of the night; one call to desk, and immediately moved to... more on MYTravelGuide

Proximity.Small rooms.“Great... – Posted 2 Jun 2009

Good

Proximity.Small rooms.“Great location, good service from staff. Rooms a bit small. Dated bathroom.”... more on MYTravelGuide

“Location great. Public areas ... – Posted 19 May 2009

Good

“Location great. Public areas nice room was totally underwhelming.”... more on MYTravelGuide

Helpful concierge.Food was... – Posted 14 May 2009

Excellent

Helpful concierge.Food was not to my taste.“Centrally located and good night's sleep.”... more on MYTravelGuide

Location.Parking much to... – Posted 11 May 2009

Excellent

Location.Parking much to expensive Don't come with a car!“Great location rooms well dressed out parking to expensive.”... more on MYTravelGuide

The bed.Staff & run down... – Posted 10 May 2009

Good

The bed.Staff & run down.“Great bed but the room was kinda of run down.”... more on MYTravelGuide

Great location!Expensive... – Posted 7 May 2009

Excellent

Great location!Expensive parking.“Our room was very nice. We had a view of the lake, which was a pleasant surprise. We have stayed at this Westin... more on MYTravelGuide

Excellent location. Great... – Posted 7 May 2009

Excellent

Excellent location. Great rooms. The concierge was very knowledgeable.All of the baggage men were unfriendly.“This is a great hotel in a fabulous... more on MYTravelGuide

Location.It was the noisiness ... – Posted 7 May 2009

Okay

Location.It was the noisiness hotel I have stayed in. Could hear talking next door and doors slamming.“They really need to do something about the... more on MYTravelGuide

The bed & linens were... – Posted 1 May 2009

Good

The bed & linens were extremely comfortable. View was decent.“Bed and bedding was above average. No pool, hot tub, sauna or Jacuzzi. The staff was... more on MYTravelGuide

Internet access was way too... – Posted 1 May 2009

Excellent

Internet access was way too expensive ($12 a day).“Westin has the absolute best and most comfortable beds of any hotel.”... more on MYTravelGuide

The location was great.No... – Posted 29 Apr 2009

Good

The location was great.No pool or free breakfast.“This hotel was great for visiting Chicago and not spending much time in your hotel. I don't think... more on MYTravelGuide

Good location.They charge for ... – Posted 28 Apr 2009

Excellent

Good location.They charge for internet access seemed ridiculous.“The rooms were nice and the beds were very comfortable.”... more on MYTravelGuide

Location, hospitality & rooms ... – Posted 15 Apr 2009

Excellent

Location, hospitality & rooms were incredible! Location was Incredible!Nothing - hoping to stay here again!“This hotel offered everything from... more on MYTravelGuide

Nice rooms.No pool.“Great... – Posted 4 Mar 2009

Good

Nice rooms.No pool.“Great location for walking around town. Shopping was good and if you have daughters the American Girl Doll store is only a couple ... more on MYTravelGuide

Location and comfort.Small... – Posted 19 Feb 2009

Good

Location and comfort.Small room and little older than expected.“Great value and met all expectations.”... more on MYTravelGuide

Warm, attractive and... – Posted 19 Feb 2009

Excellent

Warm, attractive and comfortable room. Large, clean bathroom!“The quality was excellent, location was incredible, and it was comfortable and lovely.”... more on MYTravelGuide

Big fluffy pillows, ice... – Posted 11 Feb 2009

Excellent

Big fluffy pillows, ice machine on the floor.I cant believe the hotel desk had to go in the back to get me quarters.“Extremely convenient, can walk... more on MYTravelGuide

The friendliness of the... – Posted 8 Feb 2009

Excellent

The friendliness of the staff, the ambiance of the lobby.The room needed tender loving care, the toilet backed up and the window had terrible... more on MYTravelGuide

The staff was very friendly... – Posted 27 Jan 2009

Good

The staff was very friendly and knowledgeable of the area.I did not like the fact that there are no local channels on the T.V, and there was no T.V.... more on MYTravelGuide

Friendly staff -excellent... – Posted 22 Jan 2009

Excellent

Friendly staff -excellent location -very clean.Price of parking was too high.“I would recommend this hotel to anyone and would definitely stay here... more on MYTravelGuide

The location is great. The... – Posted 31 Dec 2008

Mediocre

The location is great. The staff is fairly friendly. The room service after 11pm is ridiculous--stale turkey sandwich and "salad with potatoe... more on IgoUgo