Embassy Suites Cleveland - Downtown - Reviews

Although the staff was... – Posted 15 Nov 2011

Okay

Although the staff was friendly and eager to help, the quality of the staff was poor. We asked for our drain in the bathtub to be fixed, because it... more on MYTravelGuide

Hotel was clean, spacious,... – Posted 1 Nov 2011

Excellent

Hotel was clean, spacious, and beds were comfy and cozy. The downstairs bars were great for late night, since we got in late. There was security in... more on MYTravelGuide

The check in staff was... – Posted 18 Sep 2011

Excellent

The check in staff was incredible. They were very friendly & helpful. We were in town for a brief overnight vacation--to see a baseball game & go to... more on MYTravelGuide

When I checked in at 3pm,... – Posted 2 Sep 2011

Okay

When I checked in at 3pm, they didn't have a King Bed suite, offered a Queen bed instead. When I went to the room, it wasn't a queen bed, nor was it... more on MYTravelGuide

Our room was very large, but... – Posted 22 Jul 2011

Okay

Our room was very large, but not well furnished; it needed a kitchen table or something to fill the over-sized space. When our room was cleaned by... more on MYTravelGuide

For what I paid for this room ... – Posted 16 Jun 2011

Okay

For what I paid for this room on Priceline.com, it was worth it. If I had to pay the weekend asking prices, I would not have been happy. This is not... more on MYTravelGuide

Location is great. Service is ... – Posted 24 May 2011

Excellent

Location is great. Service is friendly. Breakfast complimentary, made to order and delicious. Suite was big and overall experience exceeded... more on MYTravelGuide

Overall the room was good.... – Posted 23 Apr 2011

Excellent

Overall the room was good. The parking was priced high there was a shuttle offered but for only a two mile radius.... more on MYTravelGuide

Very nice everyone very... – Posted 16 Apr 2011

Excellent

Very nice everyone very helpful even housekeeping.... more on MYTravelGuide

Mostly what I expected... – Posted 20 Mar 2011

Good

I have stayed here multiple times and the rooms are always very clean and relatively comfortable.This year I accidentally booked a 2 room suite with... more on Travelocity

The room was larger than the... – Posted 15 Mar 2011

Excellent

The room was larger than the other Embassy Suites that I have stayed at. The staff was absolutely wonderful & it was very clean. The room service... more on MYTravelGuide

Nice comfortable hotel in... – Posted 20 Dec 2010

Excellent

Nice comfortable hotel in great location.... more on MYTravelGuide

Great hotel for Cleveland... – Posted 19 Dec 2010

Excellent

Great hotel for Cleveland stays. Everyone was friendly and helpful. The fifth floor lounge/restaurant was lovely. Complementary breakfast was one of... more on MYTravelGuide

A Terrible Experience at this ... – Posted 11 Dec 2010

Horrible

Dirty room; changed to new room and that was dirty, too!Terrible breakfast...never saw so much "white".Terrible service...staff outright lied to us...... more on Travelocity

One of best places I've... – Posted 27 Nov 2010

Excellent

I stayed here instead of the conference hotel, and was I glad!!The hotel is nice, clean and spacious, but it was the the way that we were treated... more on Travelocity

Embassy Downtown Rocks!... – Posted 8 Nov 2010

Excellent

Girlfriends Getaway:Our room was Huge, larger than some apartments I have lived in.Every staff person we encountered was awesome (bell captain,... more on Travelocity

OK... – Posted 22 Aug 2010

Okay

This hotel has seen some wear and tear.But, it's ok for what it is.I agree with other reviewers the elevators are extremely slow and the breakfast is ... more on Travelocity

Worse Hotel I've Ever Stayed... – Posted 21 Aug 2010

Horrible

I stayed at this hotel during the Pro Football HOF weekend.We had 2 rooms reserved.Sadly, my reservation was for 'smoking/preferred non-smoking'.They ... more on Travelocity

Disappointed... – Posted 26 May 2010

Okay

Hotel was easy to locate.On a business trip, the suite was reserved for one evening, 3 people, 2 bedrooms, 2 bathrooms priced at $*.Extremely... more on Travelocity

Great free breakfast.Room was ... – Posted 7 Apr 2010

Excellent

Great free breakfast.Room was drab.“A little noisy at times but overall very nice location and facility. Great work out rooms too!”... more on MYTravelGuide

Very Pleased with Hotel... – Posted 23 Jan 2010

Good

We stayed at the Cleveland Downtown Embassy Suites and had a great time. The guys working the shuttle were very nice and often went above and beyond. ... more on Travelocity

The chef cooked to order... – Posted 31 Dec 2009

Horrible

The chef cooked to order breakfast.Heat did not work in the living area, bathtub caulking torn, one toilet did not flush, not enough condiments for... more on MYTravelGuide

All except the smoke.The... – Posted 24 Sep 2009

Horrible

All except the smoke.The stinking smoker s room.“Okay. Public areas were fine but room was smokers room on the smoking floor. My clothing still stink ... more on MYTravelGuide

Very good shuttle service... – Posted 8 Sep 2009

Excellent

Very good shuttle service.Should expand dinner menu.“Good.”... more on MYTravelGuide

Appearance hotel staff... – Posted 17 Aug 2009

Horrible

Appearance hotel staff.“Terrible! Do not recommend to business travelers. Hotel workers using facilities.”... more on MYTravelGuide

Great suite.Pay for parking... – Posted 6 Jun 2009

Excellent

Great suite.Pay for parking.“Great value, great room, 2 hour open bar, breakfast in the morning.”... more on MYTravelGuide

Location.Hotel room was dingy ... – Posted 7 May 2009

Good

Location.Hotel room was dingy and sparse even though it was a 2 room suite.“Location good reasonably priced, shuttle service was great and took us... more on MYTravelGuide

Stay here often... – Posted 25 Mar 2009

Good

3/09Have stayed many times because of the staff.Bellmen are excellent and very friendly, remember us everytime we go.The rooms and beds are always... more on Travelocity

The room was a good size,... – Posted 16 Mar 2009

Good

The room was a good size, especially the sitting room.I did not like the fact that there was only one light switch to the bathroom even though there... more on MYTravelGuide

Nice Stay !... – Posted 15 Sep 2008

Excellent

The room was very clean and the staff were pleasant !We enjoyed the made to order breakfast in the morning , very enjoyable !The location was... more on Travelocity

family trip... – Posted 15 Aug 2008

Excellent

good quality hotel with reasonable price.... more on Travelocity