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User Reviews
3.8 out of 5
Overall
Good...EXCEPT...
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Posted 26 Nov 2011
Good
I really enjoyed my stay. The facilities were nice and a pool in downtown Cleveland is difficult to come by. My only gripe is that I had requested room service for the morning and it never showed. Whe
This place was great....
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Posted 5 Sep 2011
Excellent
This place was great. Everyone was very nice and it was located right off the highway and a very easy walk to Progressive Field and Quicken Loans... more on MYTravelGuide
We did know what to expect...
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Posted 22 Aug 2011
Excellent
We did know what to expect and were pleasantly surprised at every aspect of the hotel. Very clean and updated room, and location extremely convenient ... more on MYTravelGuide
Tear it down and start over....
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Posted 14 Aug 2011
Horrible
Tear it down and start over. Beggars and homeless surround the area.... more on MYTravelGuide
Very disappointing. Was...
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Posted 31 Jul 2011
Mediocre
Very disappointing. Was hopeful this might be a good venue for a wedding (which might be in my daughter's future) but I would be embarassed for out... more on MYTravelGuide
I liked it. I would stay...
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Posted 23 Jul 2011
Excellent
I liked it. I would stay there again.... more on MYTravelGuide
Great for what I needed....
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Posted 9 Jun 2011
Excellent
Great for what I needed. Parking was convenient. Was able to walk to the Cleveland, which was my reason for the trip.... more on MYTravelGuide
The location is great. The...
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Posted 25 Jan 2011
Good
The location is great. The beds were small and uncomfortable. The floor of the room was dirty and stained with makeup or something. The comforters... more on MYTravelGuide
Good hotel. Good location....
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Posted 19 Sep 2010
Good
Good hotel. Good location. Restaurant service was rather slow.... more on MYTravelGuide
Not overly impressed...
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Posted 19 Jul 2010
Mediocre
I would not stay here again.I have been to other hotels in Cleveland that were more friendly, and offered more free services.The front desk staff... more on Travelocity
The hotel lobby, while small...
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Posted 19 May 2010
Excellent
The hotel lobby, while small was very clean. The check in staff was very friendly and knew the area well. My King room was comfortable and clean and... more on MYTravelGuide
excellent customer service...
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Posted 24 Apr 2010
Excellent
Our room was near the elevator and the first night there we had issues with other guests being rude. The front desk immediately took care of it and... more on Travelocity
This hotel was in a great...
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Posted 31 May 2009
Horrible
This hotel was in a great location with an exceptionally friendly staff.... more on MYTravelGuide
Overall the hotel was good....
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Posted 20 May 2009
Good
Overall the hotel was good. Pros: location, cleanliness, very friendly and helpful staff. Cons: The walls to the hallway were not very soundproof.... more on MYTravelGuide
Great location for Playhouse...
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Posted 20 May 2009
Good
Great location for Playhouse Square, Progressive Field and Quicken Loans Arena. No parking on site, but valet available at the door, and self park... more on MYTravelGuide
Great location. Beautiful...
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Posted 19 Apr 2009
Excellent
Great location. Beautiful building.... more on MYTravelGuide
Great Getaway...
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Posted 27 Jan 2009
Excellent
My girlfriend and I stayed here and we got a great price! The staff was extremely nice and the hotel was located in the center of everything and was... more on Travelocity
Parking was a challenge....
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Posted 11 Jan 2009
Good
Parking was a challenge. Valet parking was available but not practical for our situation. A nice place to stay for theater folks, otherwise the area... more on MYTravelGuide
Excellent Location and Just...
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Posted 30 Sep 2008
Excellent
I've been to this hotel before and am happy to report the road construction that had been going on in front of the hotel is finally complete and the... more on Travelocity
Very nice place. I would...
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Posted 14 Sep 2008
Excellent
Very nice place. I would recommend to friends. While checking in one front desk employee made us wait 5 minutes while he was looking up something on... more on MYTravelGuide
The only restaurant is very...
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Posted 14 Sep 2008
Excellent
The only restaurant is very pricey. There aren't any mid priced restaurants within walking distance for night time or in hotel.... more on MYTravelGuide
The hotel was under...
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Posted 13 Sep 2008
Mediocre
The hotel was under renovation when we visited. Our AC made noise which finally got resolved, after a few phone calls. We paid for valet parking and... more on MYTravelGuide
I travel with my spouse and...
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Posted 12 Sep 2008
Horrible
I travel with my spouse and young we had wonderful stay, the staff was excellent. The room was very spacious I would definitely stay at this hotel... more on MYTravelGuide
This hotel was awesome! My...
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Posted 12 Sep 2008
Excellent
This hotel was awesome! My husband and I celebrated our 11th anniversary here and had a wonderful time! We ended up in a suite at no extra charge! We ... more on MYTravelGuide
The hotel was a real let down....
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Posted 11 Sep 2008
Horrible
The hotel was a real let down. The wallpaper was falling off the walls, the tub was dirty. I stayed for three days and did not receive any maid... more on MYTravelGuide
Within walking distance of...
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Posted 11 Sep 2008
Excellent
Within walking distance of many good eateries and other activities. Pleasant staff.... more on MYTravelGuide
It was great for our trip....
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Posted 8 Sep 2008
Excellent
It was great for our trip.... more on MYTravelGuide
okay; not spectacular...
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Posted 7 Sep 2008
Okay
Stayed here with a conference, who paid my accomodations.However, I would not spend the $$ for this hotel.They do not use fitted sheets; once you lay ... more on Travelocity
Overall a very nice hotel....
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Posted 6 Sep 2008
Good
Overall a very nice hotel. Location seems a bit out of the way, but you are less than 2 blocks from many restaurants, Tower City Mall, Progressive... more on MYTravelGuide
Overall this hotel was a good ...
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Posted 5 Sep 2008
Good
Overall this hotel was a good place. The bath was not as clean as it should have been. There was evidence of mildew in the ceiling tiles and bath tub.... more on MYTravelGuide
Quality hotel with a central...
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Posted 2 Sep 2008
Excellent
Quality hotel with a central location. Efficient and effective staff that provided excellent customer service. Overall, a quality stay for a great... more on MYTravelGuide
It was a great stay, staff...
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Posted 1 Sep 2008
Excellent
It was a great stay, staff was very helpful and it was the best sleep I have ever had in a hotel, and I have stayed in hundreds of hotels, thank you!... more on MYTravelGuide
It was a great location and...
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Posted 27 Aug 2008
Good
It was a great location and good value. Staff was friendly.... more on MYTravelGuide
Great location very nice and...
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Posted 25 Aug 2008
Good
Great location very nice and friendly staff, good value.... more on MYTravelGuide
Carpets were stained, the...
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Posted 24 Aug 2008
Horrible
Carpets were stained, the bedspread had a large stain on it. It took the staff one and a half hours to replace it, they had to clean another room and ... more on MYTravelGuide
The valet parking was nice....
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Posted 19 Aug 2008
Excellent
The valet parking was nice. Staff was very friendly. Took shuttle service to the venue we were attending. Overall great experience.... more on MYTravelGuide
This is a great place to stay ...
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Posted 19 Aug 2008
Excellent
This is a great place to stay when taking in an Indians game or visiting the R&R hall of fame. Construction on the road in front of the hotel caused... more on MYTravelGuide
The hotel rooms were very...
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Posted 18 Aug 2008
Good
The hotel rooms were very large and comfortable, it does need some work with the carpet being torn in places and the bath room lighting needs fixed.... more on MYTravelGuide
Overall critique could be...
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Posted 18 Aug 2008
Good
Overall critique could be improved with little effort. Management was not involved in reviewing Hotel cleanliness. It was cold in the hall ways.... more on MYTravelGuide
It was a nice hotel....
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Posted 18 Aug 2008
Good
It was a nice hotel. Renovations were underway while we were there, so it will probably get nicer yet. Very conveniently located in Downtown... more on MYTravelGuide
Downtown was under...
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Posted 16 Aug 2008
Excellent
Downtown was under construction and so was the hotel. Did not like that we had to pay for parking. The room was very nice and bed was clean and comfy.... more on MYTravelGuide
The hotel was great. It was...
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Posted 7 Aug 2008
Excellent
The hotel was great. It was within walking distance of several restaurants of various cuisine, and we were able to walk to the Quicken Loans Arena.... more on MYTravelGuide
Was a great value and close...
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Posted 5 Aug 2008
Excellent
Was a great value and close to everything we wanted to doing? Construction in street makes things a little confusing. But overall very good... more on MYTravelGuide
Overall a nice place to stay....
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Posted 5 Aug 2008
Good
Overall a nice place to stay.... more on MYTravelGuide
The staff was very helpful,...
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Posted 4 Aug 2008
Excellent
The staff was very helpful, free room upgrade, good breakfast buffet. Clean room. Overall, excellent!... more on MYTravelGuide
The location was very...
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Posted 4 Aug 2008
Good
The location was very convenient and easy to walk around the downtown area. Unfortunately the hotel was under construction which started daily at 8... more on MYTravelGuide
It's been said already....
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Posted 3 Aug 2008
Excellent
It's been said already.... more on MYTravelGuide
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