||||OK - 8 reviews|
Overall Rating - OK - 8 reviews
We got upgraded to a King size bed and lake view at no extra charge.
Decor seemed to be outdated.
The sleep number bed did not work, bed was very uncomfortable. Reported the bed not working, it did not get fixed. A lamp was broken, that got fixed. One morning the towels were not replaced. A box of facial tissue was empty for 3 days and never got replaced. Was not given a refund or discount for our stay due to booking through Kayak. Very disappointing. The JJ Astor restaurant is very expensive and the food wasn't that good. We had a better meal at the Timberlodge Steakhouse for half the price.