Extended Stay America Fairfield - Napa Valley - Reviews

Poor customer service. Fire... – Posted 7 Dec 2011

Okay

Poor customer service. Fire alarm went off in the middle of the night. Firefighters came in and no one apologized.... more on MYTravelGuide

Very comfortable, family... – Posted 12 Jul 2009

Excellent

Very comfortable, family friendly, nicer and newer. I loved the full kitchen.“The hotel was great. It was better than I expected. We have 4 children... more on MYTravelGuide

kitchenlocation, hard to find ... – Posted 16 Jun 2009

Okay

kitchenlocation, hard to find even though by the freeway“The hotel was ok, for the price.This hotel has to be a one star hotel. Reminded me of high... more on MYTravelGuide

Perfectly fine basic room,... – Posted 26 Feb 2009

Good

Perfectly fine basic room, staff helpful.Some staff didn't know anything about area.“Extended Stay America - Fairfield, CA, is a good option for... more on MYTravelGuide

The room was very neat and... – Posted 8 Sep 2008

Okay

The room was very neat and clean and did not smell of any smoke.The bed was very hard and uncomfortable with really cheap inexpensive sheets. It was... more on MYTravelGuide

Close to Napa, kitchenette... – Posted 7 Sep 2008

Okay

Close to Napa, kitchenette.Old furniture, bed uncomfortable. Big room, kitchenette, close to Napa Valley. In the middle of nowhere, except close to... more on MYTravelGuide

Good service from desk clerk... – Posted 2 Sep 2008

Excellent

Good service from desk clerk.The charge for internet use. Nice room. Good desk clerk service. Convenient to I-80. ... more on MYTravelGuide

Great location.Needs to be... – Posted 28 Aug 2008

Good

Great location.Needs to be updated. Looked a little dated and tired. Good area. Served it's purpose. ... more on MYTravelGuide

Basically it met my needs... – Posted 26 Aug 2008

Okay

Basically it met my needs.They did not provide a wake up call. Also no shampoo. I give it a satisfactory rating, not great not bad. ... more on MYTravelGuide

It looked like it was of... – Posted 17 Aug 2008

Horrible

It looked like it was of better quality, than it actually was.It had but 1 vending machine in entire building. Was beautiful to look at, and appeared ... more on MYTravelGuide

The area was safe.Lack of... – Posted 17 Aug 2008

Horrible

The area was safe.Lack of basic necessities. This hotel was awful. The hotel offered maid service only with an additional daily fee ($5.00 for... more on MYTravelGuide

Good location, nicely... – Posted 15 Aug 2008

Excellent

Good location, nicely maintained.They do not provide shampoo or dish soap. This is the second time we stayed at this hotel, the first time under the... more on MYTravelGuide

The location was good, very... – Posted 14 Aug 2008

Okay

The location was good, very close to restaurants and attractions.Rooms are not cleaned every day, bed was not comfortable, non-smoking room smelled... more on MYTravelGuide

I liked that there were... – Posted 13 Aug 2008

Mediocre

I liked that there were kitchenettes in the unit, helped save on food preparation and meals.My room smelled funny and I needed two beds and only had... more on MYTravelGuide

It had a kitchen.We were... – Posted 9 Aug 2008

Excellent

It had a kitchen.We were pretty pleased. We were traveling with 3 young children and our family dog so we needed something roomy enough for all of us ... more on MYTravelGuide

The hotel looks brand new and ... – Posted 4 Aug 2008

Excellent

The hotel looks brand new and is beautiful!A cigarette was left in my room! This hotel is absolutely stunning. It is beautifully decorated and we... more on MYTravelGuide

No restaurants in the... – Posted 31 Jul 2008

Excellent

No restaurants in the facility. Vending machines were lacking variety. The bed was very firm. The location is good for access to Napa Valley,... more on MYTravelGuide

Quiet, convenient to... – Posted 30 Jul 2008

Mediocre

Quiet, convenient to interstate and stores.The non-smoking room was actually very stinky of cigarette smoke. When we entered our "non-smoking" room,... more on MYTravelGuide

It was easy to get to and the ... – Posted 30 Jul 2008

Mediocre

It was easy to get to and the staff was friendly.No soap in the room, dirty kitchen towels, no soap for dishes. It did not meet my expectations... more on MYTravelGuide

Close to restaurants and the... – Posted 26 Jul 2008

Okay

Close to restaurants and the kitchenette.One double bed in room. Convenient and close to restaurants. The staff was nice and informative. The double... more on MYTravelGuide

It was clean and ready to... – Posted 25 Jul 2008

Good

It was clean and ready to cater for late registration.The location, no pool. It was a nice hotel with easy access to the rooms from outside. ... more on MYTravelGuide

The night staff (not on duty... – Posted 22 Jul 2008

Mediocre

The night staff (not on duty all night, but available with a call button) was helpful.The room was Spartan, not welcoming, furnishings worn, etc. It... more on MYTravelGuide

Freeway convenient, fridge... – Posted 21 Jul 2008

Excellent

Freeway convenient, fridge and stove handy.Was not very well equipped in the kitchen. We stayed here because a room was not available in Napa for the ... more on MYTravelGuide

The staff was wonderful and... – Posted 16 Jul 2008

Excellent

The staff was wonderful and went out of their way to help.Dirty bathroom when I checked in. The staff on duty the first night I checked in, came into ... more on MYTravelGuide

Friendly staff, convenience... – Posted 15 Jul 2008

Okay

Friendly staff, convenience to freeway.Bed felt like I was sleeping on boards. Room was clean but recliner was in disrepair and should be replaced.... more on MYTravelGuide

Full size fridge and stove.No ... – Posted 10 Jul 2008

Horrible

Full size fridge and stove.No room service, uncomfortable bed, dirty sheets. NA. ... more on MYTravelGuide

Convenient location.Lack of... – Posted 10 Jul 2008

Horrible

Convenient location.Lack of cleanliness; stains on pillowcase! While these things weren't exactly pleasant, the worst was when I, totally exhausted,... more on MYTravelGuide

The room size & kitchen.Bed... – Posted 4 Jul 2008

Good

The room size & kitchen.Bed was to hard. Great for business. ... more on MYTravelGuide

Clean kitchenette.Iron, alarm ... – Posted 9 Jun 2008

Horrible

Clean kitchenette.Iron, alarm clock TV remote not working. Minimal towels/soap. This is the same old same old, for this chain. It is over-priced for... more on MYTravelGuide

Staff.Location on freeway. No ... – Posted 4 Jun 2008

Okay

Staff.Location on freeway. No pool. No amenities. Crappy. Good for a sleep over. ... more on MYTravelGuide