Holiday Inn Fort Smith-City Center - Reviews

Open plan lobby (with... – Posted 27 Nov 2011

Good

Open plan lobby (with waterfall and glass elevators) seemed upscale compared to rooms.... more on MYTravelGuide

This is a very nice hotel... – Posted 17 Nov 2011

Excellent

This is a very nice hotel with attractive, spacious rooms. The atmosphere of the hotel is excellent. You feel like you are on vacation when you stay... more on MYTravelGuide

Attractive interior...... – Posted 15 Nov 2011

Excellent

Attractive interior....spacious rooms...accommodating check-in/staff. Easy parking.... more on MYTravelGuide

It was a place to lay my head ... – Posted 9 Nov 2011

Okay

It was a place to lay my head for the night.... more on MYTravelGuide

There was limited parking at... – Posted 29 May 2011

Mediocre

There was limited parking at the hotel. Additional parking is available across the street on the third level. The TV did not work and one of the... more on MYTravelGuide

Furniture was covered in Dust ... – Posted 8 Apr 2011

Mediocre

Furniture was covered in Dust and the old tube TV's were 60% static. The room was large and a good value, but seemed like the room was vacant for a... more on MYTravelGuide

Overall our stay was... – Posted 7 Jan 2011

Okay

Overall our stay was comfortable and hotel was clean, neighbor room was loud and kept loud music on from 12AM-2AM and had to complain to staff... more on MYTravelGuide

I was disappointed. The front ... – Posted 18 Nov 2010

Good

I was disappointed. The front desk was only as friendly as required to check us in. The beds were hard, but they looked comfortable. The coconut,... more on MYTravelGuide

The bed is comfortable. Very... – Posted 10 Nov 2010

Excellent

The bed is comfortable. Very clean. Furniture is dated.... more on MYTravelGuide

Overall, I was pleased with... – Posted 10 Nov 2010

Excellent

Overall, I was pleased with my stay at this hotel. The staff aimed to please and the facility was clean and well maintained.... more on MYTravelGuide

The girl at the front desk... – Posted 17 Jan 2010

Excellent

The girl at the front desk was nice and upgraded my room since they were not very full.“Everything was great. I was upgraded to a very nice room... more on MYTravelGuide

The hotel was very clean but... – Posted 2 Dec 2009

Good

The hotel was very clean but was not a 3 star hotel. It's old.“It appeared to be a very nice hotel when it opened nearly 15 years ago but it needs a... more on MYTravelGuide

The atrium with waterfall has ... – Posted 10 Oct 2009

Excellent

The atrium with waterfall has a great atmosphere, very relaxing.“Great atmosphere, the water fall in the large open atrium is very relaxing. Spacious ... more on MYTravelGuide

“Staff went above and beyond... – Posted 4 Oct 2009

Excellent

“Staff went above and beyond to make our stay pleasant. Everyone was friendly. Breakfast was wonderful. Room was very clean and comfortable.No moody... more on MYTravelGuide

Older hotel but it was clean... – Posted 29 Aug 2009

Good

Older hotel but it was clean and staff was friendly.Location was in questionable section of town.“I would stay there again.”... more on MYTravelGuide

Atmosphere.No soap or shampoo ... – Posted 30 Jul 2009

Excellent

Atmosphere.No soap or shampoo in the room, didn't notice until morning.“Comfortable bed and pillows, nice view from top floor. Very nice place to... more on MYTravelGuide

We were stuck in the room the ... – Posted 17 Jun 2009

Horrible

We were stuck in the room the majority of our stay.. the room was comfortable.That hotel was over run by a convention. The staff/hotel was overbooked ... more on MYTravelGuide

Beautiful fountain and quiet... – Posted 26 May 2009

Excellent

Beautiful fountain and quiet rooms.“I thought it was pretty nice and excellent view. The staff was very nice.”... more on MYTravelGuide

Very friendly, helpful, and... – Posted 22 May 2009

Excellent

Very friendly, helpful, and clean.Too far from the hospital where I needed to be daily.“Clean rooms, friendly staff, eager to please. I felt safe!”... more on MYTravelGuide

Location, price, room comfort.... – Posted 16 Apr 2009

Good

Location, price, room comfort.Breakfast.“I've stayed there several times and it is consistently a comfortable place and will be back next week.”... more on MYTravelGuide

Very nice hotel with... – Posted 17 Mar 2009

Good

Very nice hotel with beautiful atrium.The parking was terrible. You had to park across the street in a parking garage.“Everything was great about the ... more on MYTravelGuide

Location and a very nice... – Posted 4 Feb 2009

Good

Location and a very nice Hotel.Air Condition was out for a day and a half but the staff did all they could to get it working quickly.“Excellent Hotel.... more on MYTravelGuide

Everything was perfect. Super ... – Posted 14 Jan 2009

Excellent

Everything was perfect. Super place to stay.Nothing.“This hotel is as good as or even better than you would find in Chicago or NY. I was so surprised ... more on MYTravelGuide

The price was excellent for a ... – Posted 15 Oct 2008

Good

The price was excellent for a 3-star facility.It was older and a bit worn. The indoor waterfall had a very strong chlorine smell. This hotel was in... more on MYTravelGuide

The bed... – Posted 24 Sep 2008

Horrible

The bed.Elevators/parking/smelled. Would not recommend this hotel to anyone. We were on the ninth floor and the elevator only went to the ninth floor ... more on MYTravelGuide

Quiet room, free internet... – Posted 10 Sep 2008

Good

Quiet room, free internet.Parking availability is a problem. Good value. ... more on MYTravelGuide

Very nice, clean rooms... – Posted 6 Sep 2008

Good

Very nice, clean rooms.Parking. Nice hotel and very pleasant staff. ... more on MYTravelGuide

Friendly staff, waterfall... – Posted 24 Aug 2008

Good

Friendly staff, waterfall.Bathroom, lack of breakfast. This hotel was accommodating to our requests, had a friendly front desk staff, comfortable bed ... more on MYTravelGuide

Beautiful hotel & glass... – Posted 22 Aug 2008

Good

Beautiful hotel & glass elevators.No parking spaces, had to park on street. Enjoyed my short stay with this hotel. ... more on MYTravelGuide

Friendly, clean.Noisy open to ... – Posted 18 Aug 2008

Good

Friendly, clean.Noisy open to water feature, also given handicapped room - hated shower - parking was really bad. The hotel was fine - the parking... more on MYTravelGuide

The beds were lined with good ... – Posted 13 Aug 2008

Good

The beds were lined with good sheets, doubled over blanket top and bottom. Lots of pillows. Pretty lobby.Children and parents talking loudly outside... more on MYTravelGuide

The rooms had plenty of space ... – Posted 6 Aug 2008

Good

The rooms had plenty of space and the fitness and pool areas were nice.There is virtually no parking for the size of the hotel. If you plan to stay... more on MYTravelGuide

Wonderful and friendly staff. ... – Posted 27 Jul 2008

Excellent

Wonderful and friendly staff. We were very comfortable here. The entire staff was accommodating and pleasant. I would definitely stay here again. ... more on MYTravelGuide

Location; very clean; quiet;... – Posted 11 Jul 2008

Excellent

Location; very clean; quiet; super hot tub!Nothing. This was a wonderful place for us to stay as we were visiting family. A nice, comfy bed with a... more on MYTravelGuide

Beautiful, great pool, hot... – Posted 10 Jul 2008

Excellent

Beautiful, great pool, hot tub and spa.Had trouble getting the cleaning service to come to the room. Beautiful hotel. Had a wonderful pool, hot tub,... more on MYTravelGuide

New updates everywhere.The... – Posted 3 Jul 2008

Okay

New updates everywhere.The cleanliness was bad! Hairballs in bathroom, crud on the carpet, wet towels! This hotel has the potential to be a great... more on MYTravelGuide

I loved the interior... – Posted 10 Jun 2008

Good

I loved the interior decorations.Not enough parking. We had an overall pleasant stay. The only thing that could have made it better is if they had... more on MYTravelGuide

Water fall.Too many truck... – Posted 4 Jun 2008

Horrible

Water fall.Too many truck drivers, could not get on computer. Fine hotel. ... more on MYTravelGuide

Facility was nice and our... – Posted 22 May 2008

Good

Facility was nice and our room was very comfortable with good amenities.Surrounding is around hotel not so good. Easy to find, hotel staff was very... more on MYTravelGuide

Beautiful lobby.Really needs... – Posted 20 May 2008

Good

Beautiful lobby.Really needs some updating. Beautiful lobby, good location. Overall, clean. Sofa in my room had several tears and worn spots. Not... more on MYTravelGuide

The staff.Getting old. The... – Posted 16 May 2008

Good

The staff.Getting old. The staff went out of their way for my friends and I. ... more on MYTravelGuide

Room service was very good... – Posted 15 May 2008

Excellent

Room service was very good and employees were friendly.Checkout was showing as available but not working. Had to stop at front desk. Overall this... more on MYTravelGuide

Room and facilities were... – Posted 13 May 2008

Excellent

Room and facilities were excellent.Short of staff. When we arrived there was only one person on duty at the front desk. Overall, a good experience.... more on MYTravelGuide