Comfort Suites Innsbrook - Short Pump

2 stars
4051 Innslake Drive, Glen Allen, VA 23060-3366, United States
Glen Allen, VA
+1 804 217 9200
4.9
Mediocre
based on 722 reviews
722 reviews
Tue 16/6
-
Wed 17/6
2 guests, 1 room
Deals from
£50
/Cheapest rate per night
Room type
Provider
Nightly total
King room, 1 king bed
£50
Standard Room, bed type unknown
£54
Double room, 1 king bed
£56
17 more Comfort Suites Innsbrook - Short Pump deals
17 more Comfort Suites Innsbrook - Short Pump deals
Lobby
Lobby
Bedroom
Bedroom
Restaurant
Buffet
Building
Lobby
Bedroom
Pool
Building
Conference room
Conference room
Bedroom
Bathroom
Pool
Bedroom
Living room
Front desk
Gym
Bedroom
Bedroom
Dining room
Bedroom
Bedroom
Pool
Gym
Business centre
Buffet
Laundry facility
Bathroom
Other
Photos of Comfort Suites Innsbrook - Short Pump
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and laundry facilities are onsite. Comfort Suites Innsbrook - Short Pump offers 125 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include an indoor pool and a fitness center. Children under 16 years old are not allowed in the swimming pool without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
4.9
Mediocre rating
Based on 722 verified guest reviews

Latest deals for Comfort Suites Innsbrook - Short Pump

Tue 16/6
-
Wed 17/6
King room, 1 king bed
£50
nightly with fees
Standard Room, bed type unknown
£54
nightly with fees
King room, 1 king bed
£55
nightly with fees
Double room, 1 king bed
£56
nightly with fees
King room, 1 king bed
£62
nightly with fees
King room, 1 king bed
£63
nightly with fees
Double room, 2 double beds
£175
nightly with fees
King room, 1 king bed
£64
nightly with fees
Double room, 2 double beds
£99
nightly with fees
Standard Room, bed type unknown
£70
nightly with fees
King room, 1 king bed
£76
nightly with fees
King room, bed type unknown
£72
nightly with fees
Double room, bed type unknown
£94
nightly with fees
King room, 1 king bed
£73
nightly with fees
King room, 1 king bed
£77
nightly with fees
Deluxe room, 1 king bed
£88
nightly with fees
King room, 1 sofa bed
£81
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Comfort Suites Innsbrook - Short Pump

  • Indoor pool
  • Fitness centre
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Express check-out
  • Meeting/Banquet facilities
  • 24-hour front desk

Dining

  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Microwave

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Air-conditioned
  • Free toiletries

Media and entertainment

  • Radio
  • Cable or satellite TV
  • Flat-screen TV
  • TV

Accessibility and suitability

  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Lift

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

General

  • Family rooms
  • Interconnected room(s) available
  • Storage available

Health and safety

  • Daily housekeeping
  • Safe
  • First-aid kit

Parking and transportation

  • Free parking

Bathroom

  • Hairdryer

Workspace

  • Desk

Fitness

  • Fitness centre

Pool

  • Indoor pool

Reviews of Comfort Suites Innsbrook - Short Pump

4.9
Mediocre
722 verified ratings
Wonderful
204
Very good
92
Good
79
Okay
45
Fair
71
Mediocre
58
Poor
173

Summary of reviews

Guests say
Guests frequently praised the hotel's location and some staff members for their pleasantness and helpfulness. However, the overwhelming majority of reviews highlighted serious cleanliness issues including roaches, mold, stains, and general filth. Many guests were disappointed with the pool's condition or availability. Service received mixed feedback with some complaints about front desk responsiveness and maintenance. Breakfast was also noted as lacking by some guests. Overall, the hotel was seen as having a good location but suffering from major cleanliness and maintenance problems.
AI-generated from customer reviews
Location8.5 out of 10
Breakfast3.5 out of 10
Pool2.5 out of 10
Service2 out of 10
Cleanliness0 out of 10
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All reviews

4.0
Mediocre
Bryant, Apr 2026
The breakfast was non existent. Nothing to drink. Cereal but no milk. No waffle mix. TV didnt work. That was evidently just going in and out. It wasnt. Just out. Just overall a lack of care given. Sad really nice building.
4.8
Mediocre
Anonymous, Nov 2017
Pros (+) Lemon water downstairs
Cons (-) Tub didn't drain well at all and you had to hold toilet lever down for 15 seconds or it wouldn't flush.
2.8
Poor
Anonymous, Sept 2016
Pros (+) Staff was pleasant
Cons (-) Break-in. Smelled like smoke despite being listed as smoke free. Peeling wallpaper. Shorting electronics in room. Loose fixtures in bathroom. Cheap TV. Poor breakfast.
10
Wonderful
Seritta, Aug 2016
Pros (+) It was an excellent visit and I will be coming back
Cons (-) Nothing

Location

4051 Innslake Drive, Glen Allen, VA 23060-3366

What's nearby

  • Meadow Farm Museum3.7 mi
  • Walkerton Glen Allen Virginia4.5 mi
  • Cultural Arts Center Glen Allen4.6 mi
  • Virginia Randolph Museum5.4 mi
  • Lavender Fields Herb Farm6.1 mi
  • James River Cellars Winery7.3 mi
  • Agecroft Hall7.8 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Comfort Suites Innsbrook - Short Pump

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Comfort Suites Innsbrook - Short Pump

  • Where is Comfort Suites Innsbrook - Short Pump located?

    Comfort Suites Innsbrook - Short Pump is located at 4051 Innslake Drive, 4.2 miles from the centre of Glen Allen. Meadow Farm Museum is the closest landmark to Comfort Suites Innsbrook - Short Pump.

  • When is check-in time and check-out time at Comfort Suites Innsbrook - Short Pump?

    Check-in time is 15:00 and check-out time is 11:00 at Comfort Suites Innsbrook - Short Pump.

  • Does Comfort Suites Innsbrook - Short Pump offer free Wi-Fi?

    Yes, Comfort Suites Innsbrook - Short Pump offers free Wi-Fi.

  • Does Comfort Suites Innsbrook - Short Pump offer free parking?

    Yes, Comfort Suites Innsbrook - Short Pump offers free parking.

  • How far is Comfort Suites Innsbrook - Short Pump from the airport?

    Comfort Suites Innsbrook - Short Pump is 17.4 miles from Richmond Byrd Intl. Comfort Suites Innsbrook - Short Pump is 58.3 miles from Charlottesville Albemarle.

  • Does Comfort Suites Innsbrook - Short Pump have a pool?

    Yes, Comfort Suites Innsbrook - Short Pump has a pool on-site.

  • How does KAYAK find such great Comfort Suites Innsbrook - Short Pump hotel deals?

    KAYAK scours the web for all room deals available at Comfort Suites Innsbrook - Short Pump in Glen Allen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Comfort Suites Innsbrook - Short Pump and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Comfort Suites Innsbrook - Short Pump.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Homewood Suites by Hilton Richmond - West End/Innsbrook7.5 Good (201 reviews)0.08 miOutdoor pool, Fitness centre, Restaurant£100+
3-star hotel
Hampton Inn by Hilton Richmond West Innsbrook8.1 Excellent (397 reviews)0.08 miOutdoor pool, Fitness centre, Restaurant£85+
3-star hotel
Hyatt Place Richmond Innsbrook7.9 Good (1,004 reviews)0.12 miOutdoor pool, Fitness centre, Restaurant£88+
3-star hotel
Hilton Garden Inn Richmond/Innsbrook7.7 Good (763 reviews)0.17 miIndoor pool, Fitness centre, Restaurant£78+

Cheapest

See cheapest stays in Glen Allen
2-star hotel
4% cheaper
Extended Stay America Suites - Richmond - Glen Allen - Short Pump
6.2 Good (263 reviews)0.29 miFitness centre, Free Wi-Fi, Tea/coffee maker£61+
2-star hotel
2% cheaperExtended Stay America Select Suites - Richmond - West End - I-645.4 Okay (1,067 reviews)0.44 miWi-Fi, Tea/coffee maker, Free parking£62+
2-star hotel
2% cheaper
Echo Extended Stay Suites by Wyndham Richmond West
7.1 Good (61 reviews)0.92 miFitness centre, Flat-screen TV, TV£62+
2-star hotel
Extended Stay America Select Suites - Richmond - Innsbrook6.1 Good (595 reviews)0.56 miFitness centre, Free Wi-Fi, Free parking£64+

Most recommended

See most recommended stays in Glen Allen
3-star hotel
Drury Plaza Hotel Richmond
9.3 Excellent (1,514 reviews)0.59 miOutdoor pool, Indoor pool, Fitness centre£103+
3-star hotel
Tru by Hilton Richmond Northwest
8.8 Excellent (19 reviews)0.89 miOutdoor pool, Fitness centre, Business centre£89+
3-star hotel
Richmond Marriott Short Pump8.7 Excellent (297 reviews)0.41 miIndoor pool, Fitness centre, Restaurant£130+
2-star hotel
Holiday Inn Express Richmond I-64 Short Pump Area By IHG8.4 Excellent (815 reviews)0.72 miOutdoor pool, Fitness centre, Free Wi-Fi£98+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

5.3
4.2 mi
Richmond Byrd Intl
17.4 mi

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