Residence Inn Grand Rapids West - Reviews

Excellent value, super clean, ... – Posted 11 Oct 2010

Excellent

I was delighted with the recent remodeling, a contemporary design and furnishings makes the hotel seem brand new! The staff seemed to take a... more on Travelocity

Very comfortable and close to ... – Posted 12 Oct 2009

Excellent

Very comfortable and close to stores and restaurants.No complaints.“The layout of the room was good for the business traveler. The bed was very... more on MYTravelGuide

I liked the living and... – Posted 8 Oct 2009

Good

I liked the living and kitchen area in addition to the bedroom.Where it was located, it was a little hard to get to if you didn't know the area.“Over ... more on MYTravelGuide

Friendly staff, spacious room ... – Posted 21 Sep 2009

Horrible

Friendly staff, spacious room and breakfast was included.“Nice hotel in a convenient location, clean accommodations with large suite rooms with full... more on MYTravelGuide

great breakfast, friendly... – Posted 22 Aug 2009

Excellent

great breakfast, friendly helpfyul staff, location excellent“The staff at the Residence Inn was friendly and helpful. They gave great dinning... more on MYTravelGuide

comfortable rooms and coffee... – Posted 16 Aug 2009

Excellent

comfortable rooms and coffee always ready“I have stayed at this motel several times. I notice the staff if friendly and must have low turnover as I... more on MYTravelGuide

Polite and friendly front... – Posted 11 Aug 2009

Excellent

Polite and friendly front desk clerk.Awet wash cloth hanging on the inside of my bathroom door.“This hotel is older, but looks like they keep it... more on MYTravelGuide

Excellent staff, excellent... – Posted 24 Jun 2009

Excellent

Excellent staff, excellent break fast.It was bit far from Michigan adventure.“Would recommend to everyone.”... more on MYTravelGuide

I liked the fireplace in the... – Posted 31 Mar 2009

Excellent

I liked the fireplace in the suite.Continental breakfast had stale bagels.“This is a very clean hotel with a friendly staff in a very convenient... more on MYTravelGuide

Very friendly staff,... – Posted 3 Feb 2009

Excellent

Very friendly staff, convenience of kitchen facilities.No indoor pool or hot tub, a varied array of food at the buffet, but all hot food was cold.“It ... more on MYTravelGuide

kitchen and ample space... – Posted 5 Nov 2008

Excellent

kitchen and ample space.Bigger exercise room.“Good location, well maintained, clean room and helpful staff.”... more on MYTravelGuide

Close to Grand Valley State... – Posted 15 Oct 2008

Good

Close to Grand Valley State University.Older hotel.“Great for having to visit Grand Valley State University. Breakfast was very good.”... more on MYTravelGuide

The hot buffet breakfast was... – Posted 1 Oct 2008

Excellent

The hot buffet breakfast was very nice.Nothing.“Very nice hotel. Family friendly and clean. Nice location.”... more on MYTravelGuide

It was clean and the staff... – Posted 13 Sep 2008

Excellent

It was clean and the staff was very friendly.“I would definitely visit the Residence Inn again. It was a great hotel. I was very happy about my stay... more on MYTravelGuide

Staff friendly & helpful.... – Posted 10 Sep 2008

Excellent

Staff friendly & helpful. Very clean, nice pool & spa. Excellent breakfast buffet.I liked everything. Would recommend that you add silk flower... more on MYTravelGuide

The staff was very friendly.... – Posted 9 Sep 2008

Excellent

The staff was very friendly. Hotel very clean and accommodating.I did not like that the pool was outside in case of cold weather or rain.“My family... more on MYTravelGuide

Price per night was excellent.... – Posted 9 Sep 2008

Okay

Price per night was excellent.Pull out beds were extremely uncomfortable.“Nice hotel for business travelers. Rooms were spacious, although a little... more on MYTravelGuide

Room was generally quiet... – Posted 8 Sep 2008

Good

Room was generally quiet.“This hotel seems to be oriented mainly toward long term business travelers. The room and facilities were clean. It is... more on MYTravelGuide

The free breakfast was good... – Posted 7 Sep 2008

Mediocre

The free breakfast was good.The bed was very uncomfortable & it was a queen not a king.“The suite had a lot of space, but lacked modern updates. The... more on MYTravelGuide

Wondeful space to stay and... – Posted 2 Sep 2008

Excellent

Wondeful space to stay and very friendly staff.“Great place to stay, very clean, staff was very friendly and helpful, great location.”... more on MYTravelGuide

Very close to shopping.Very... – Posted 2 Sep 2008

Excellent

Very close to shopping.Very noisy guests.“Hotel is very nice, good location & nice room overall.”... more on MYTravelGuide

Many room amenities.Worn... – Posted 2 Sep 2008

Good

Many room amenities.Worn carpet in room.“It's a nice place to stay near a great mall and many fine restaurants.”... more on MYTravelGuide

Entire staff was friendly and ... – Posted 29 Aug 2008

Excellent

Entire staff was friendly and helpful. Would hire all of them myself.Nothing to report.“Staff was friendly and very helpful. Breakfast was a full hot ... more on MYTravelGuide

Spacious room and very... – Posted 27 Aug 2008

Mediocre

Spacious room and very friendly staff.The pull-out sofa had a terrible mattress that was torn on one corner.“For the price, it was fine, but the... more on MYTravelGuide

Breakfast and week night... – Posted 26 Aug 2008

Excellent

Breakfast and week night events, hot tub, pool, location.Occasional soiled towels, internet was down on 1st floor, limited laundry.“Since internet... more on MYTravelGuide

They offered a variety of... – Posted 18 Aug 2008

Excellent

They offered a variety of business traveler services and breakfast in the morning.No in hotel restaurant for dinner or lunch.“Very clean, with a lot... more on MYTravelGuide

Nice Continental breakfast... – Posted 18 Aug 2008

Excellent

Nice Continental breakfast and outdoor pool area.Some upstairs noise from our room.“Very convenient in location, across the street from Rivertown... more on MYTravelGuide

The breakfast was great.The... – Posted 18 Aug 2008

Excellent

The breakfast was great.The entire experience was nice.“This hotel met all our expectations, and then some. No complaints. The lady who was serving... more on MYTravelGuide

It was located across from... – Posted 14 Aug 2008

Excellent

It was located across from the mall, not too far from Holland.The pool was dirty with bugs and tree debris.“I really enjoyed this hotel, they couldnt ... more on MYTravelGuide

Fireplace and popcorn in the... – Posted 18 Jul 2008

Excellent

Fireplace and popcorn in the room.There was nothing I didn't like.“Great.”... more on MYTravelGuide

One of my favorites.Shower... – Posted 28 May 2008

Excellent

One of my favorites.Shower curtain and was of bathroom were dirty.“Nice hotel overall, but cleaning staff will have to stay on top of interior shower ... more on MYTravelGuide

The room was very clean and... – Posted 22 May 2008

Excellent

The room was very clean and cozy.The hotel clerk refused to cash a check when the guide said they would.“The stay, the room and quality was... more on MYTravelGuide