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User Reviews
3.25 out of 5
Overall
Not a three star as...
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Posted 22 Aug 2011
Mediocre
Not a three star as advertised. A two star rating would be more accurate. Shabby furniture, carpets, drapes, and smelled bad. Smoke smell also... more on MYTravelGuide
The hotel was much better...
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Posted 18 Aug 2011
Excellent
The hotel was much better than expected. The staff was very friendly and hotel was clean.... more on MYTravelGuide
For the price we payed on...
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Posted 1 Aug 2011
Good
For the price we payed on Priceline, it was great. We were looking for a quick layover on a family trip to DC; the location was perfect! Overall, the ... more on MYTravelGuide
The Continental Breakfast was ...
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Posted 3 Jun 2011
Excellent
The Continental Breakfast was superb! Wow! Bacon, Eggs, Sausage, Toast, beverage... like eating at a restaurant for FREE!... more on MYTravelGuide
Overall it was a nice stay...
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Posted 31 May 2011
Good
Overall it was a nice stay and I would stay there again. The hotel was very attractive and easy to get to. The staff was wonderful and the... more on MYTravelGuide
Staff.Distance from room to...
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Posted 2 Apr 2010
Excellent
Staff.Distance from room to restaurant.“This Hotel is a great deal on weekends. The staff is great and the food is very good. They had entertainment... more on MYTravelGuide
Staff was pleasant,...
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Posted 2 Feb 2010
Okay
Staff was pleasant, continental breakfast was good.There was no indoor pool! I was sure there would be one with a 3 star hotel.“Pleased except for no ... more on MYTravelGuide
The rate through Priceline.It ...
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Posted 4 Jan 2010
Mediocre
The rate through Priceline.It had a smell/stench to it, and seemed very low grade for the star quality.“This hotel was mid grade at best. It has a... more on MYTravelGuide
Rooms were big.Room smelled...
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Posted 27 Oct 2009
Okay
Rooms were big.Room smelled of smoke!“The room smelled of smoke, we immediately told the front desk, they said the hotel was filled and the only... more on MYTravelGuide
Close proximity to the major...
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Posted 14 Oct 2009
Good
Close proximity to the major interstate.Parking was not well.“Everything was fine.”... more on MYTravelGuide
The staff was helpful.Keys...
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Posted 21 Sep 2009
Good
The staff was helpful.Keys would not work on two occasions.“Hotel is great for business travelers, easy in and out. Next to interstate and out of... more on MYTravelGuide
Staff friendly, no extra...
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Posted 19 Sep 2009
Excellent
Staff friendly, no extra 'hidden' charges.Non-smoking hotel.“Staff was great, they make you feel like part of the family. If it would have had... more on MYTravelGuide
Continental Breakfast was...
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Posted 7 Sep 2009
Excellent
Continental Breakfast was minimal (coffee, sweet rolls and cold cereal).“We were only looking for a place to crash, it was about 6:40 pm on a... more on MYTravelGuide
The staff was very friendly...
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Posted 2 Sep 2009
Mediocre
The staff was very friendly and professional.The hotel was very dated. Did not meet a 3 star hotel“Although the staff was very friendly the hotel was ... more on MYTravelGuide
Hotel staff.Poor lighting,...
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Posted 23 Aug 2009
Good
Hotel staff.Poor lighting, our lamp was broken, we had to go to the bar to get ice. not one machine was working..“It was fine. The staff made up for... more on MYTravelGuide
Price.Too far off highway...
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Posted 18 Jul 2009
Horrible
Price.Too far off highway.“The bathroom was small as was the room.”... more on MYTravelGuide
Excellent staff...
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Posted 5 Jun 2009
Excellent
My husband, son, and I were very pleased with our stay here and it would be our first choice if ever in Hagerstown again. All of the staff were so... more on IgoUgo
Do not, I repeat do not use...
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Posted 15 May 2009
Horrible
The carpets in the common halls are filthy. You wouldn?t park a car with an oil leak on them. Heather at the front desk was polite enough but within ... more on IgoUgo
Best best Hotel I ever stayed ...
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Posted 5 Dec 2008
Excellent
Hi i stayed at the Hagerstown Hotel & Convention Center last week everything was so Perfect, the people at the desk were so friendly and... more on IgoUgo
Easy highway access.Breakfast ...
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Posted 3 Sep 2008
Okay
Easy highway access.Breakfast was awful.“Standard 2 star hotel, staff is friendly and location is nice. The breakfast was awful and we did not try... more on MYTravelGuide
Great price!Carpeting in the...
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Posted 1 Sep 2008
Good
Great price!Carpeting in the hall was filthy.“My room was comfortable and compact. The hotel staff placed me far away from the karaoke bar, which was ... more on MYTravelGuide
Great value, comfortable...
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Posted 21 Aug 2008
Good
Great value, comfortable beds, breakfast included.Public spaces look worn; layout is unusual.“We were traveling with our young son and needed to... more on MYTravelGuide
The location was good.The air ...
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Posted 5 Aug 2008
Mediocre
The location was good.The air conditioning was terrible, the rug was torn and the bathroom did not have the appearance of being clean.“The location... more on MYTravelGuide
Very friendly, helpful...
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Posted 2 Aug 2008
Good
Very friendly, helpful employees.Nothing.“Clean, with friendly staff and comfortable room.”... more on MYTravelGuide
The breakfast buffet was...
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Posted 1 Aug 2008
Good
The breakfast buffet was outstanding.We thought we were getting a queen but got a double, bed was small.“Nice hotel, easy to get to and the staff was ... more on MYTravelGuide
Traveling with six children...
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Posted 16 Jul 2008
Horrible
Traveling with six children in July heat - The pool was closed w/ filter problem - the fitness center was closed under construction - the restaraunt... more on IgoUgo
Front desk staff was friendly....
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Posted 14 Jul 2008
Mediocre
Front desk staff was friendly.Green pool. Hair in bath tub drain and bedspread. Not mine. Breakfast.“This is a relatively small town and understand... more on MYTravelGuide
Exceptional value. Nice room, ...
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Posted 12 Jul 2008
Excellent
Exceptional value. Nice room, full breakfast.No fridge or microwave.“New carpeting in hallways, excellent beds and large rooms. A full buffet... more on MYTravelGuide
The staff was helpful.The...
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Posted 9 Jul 2008
Good
The staff was helpful.The fitness center was closed. The hotel looked like it was time for many upgrades. Carpet in he halls - worn, halls were... more on MYTravelGuide
Staff very pleasant breakfast ...
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Posted 8 Jul 2008
Okay
Staff very pleasant breakfast was quite good.Halls and hotel rooms need update gymn not open.“The staff was very pleasant and accommodating. The... more on MYTravelGuide
Room was clean, bed...
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Posted 12 Jun 2008
Mediocre
Room was clean, bed wascomfortable.Horrible experience at restaurant, poor & slow service, food was cold.“We had dinner at the restaurant after we... more on MYTravelGuide
Convenience to interstate...
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Posted 3 Jun 2008
Okay
Convenience to interstate.Restaurant service, no fitness room, costs in restaurant.“Rooms are getting to look worn; good restaurant but service and... more on MYTravelGuide
The front desk personnel were ...
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Posted 2 Jun 2008
Okay
The front desk personnel were friendly and tried to help.The breakfast was horrible watery eggs. over cooked sausage no bacon etc.“The price I... more on MYTravelGuide
Convenient to all areas we...
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Posted 29 May 2008
Excellent
Convenient to all areas we wanted to visit.None that I can think of.“Very friendly and helpful staff. We liked the area and was close to all of the... more on MYTravelGuide
I liked the bed.Very dirty...
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Posted 28 May 2008
Horrible
I liked the bed.Very dirty and in need of an upgrade/remodel. Hallways were filthy.“This hotel was dirty and the food left much to be desired. The... more on MYTravelGuide
Nice meeting rooms; good food....
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Posted 25 May 2008
Okay
Nice meeting rooms; good food.Non-smoking room smelled like ash tray.“Friendly staff, nice meeting rooms, good restaurant food. However, my room was... more on MYTravelGuide
The bed and bedding were...
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Posted 18 May 2008
Excellent
The bed and bedding were heavenly.The carpet in my room had some defects.“This is by far one of the nicest places I've ever stayed on the road.... more on MYTravelGuide
Good location, great...
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Posted 15 May 2008
Excellent
Good location, great breakfast included, clean.No apparent negatives.“Just far enough off the interstate to eliminate road noise. Rooms are clean and ... more on MYTravelGuide
Complimentary water.Run down...
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Posted 12 May 2008
Mediocre
Complimentary water.Run down appearance.“Not a 4 star.”... more on MYTravelGuide
Nothing at all.Really you...
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Posted 10 May 2008
Horrible
Nothing at all.Really you name it and We didnt like it.“My wife and I went there for our one year wedding Anniversary and it was more-less a waste of ... more on MYTravelGuide
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Hotel Hagerstown |