Pros (+) While the service at each of the five hotels we stayed in Vietnam was excellent, the staff at La Selva were very genuine in their kindness. They all knew our names on the first day and knowing how much we loved the coffee, they presented us with a gift of coffee and drip thing (not sure what it's called) when we left. Truly wonderful staff.
Cons (-) We stayed in a Jr. Suite because we wanted a balcony, but there was really only enough space to stand, no room or anything to sit on. Still it was fun, to watch the animated street below.