Book Hertz hire cars in Charlottesville

Reviews for Hertz in Charlottesville

Recent reviews

Traveller rating

Wonderful

3

Very Good

0

Good

1

Okay

0

Fair

0

Mediocre

0

Poor

2

2.0

They didn’t have a car - any car! Had to wait an extra 1.5-2 hours and ride to a local body shop to get the not-cleaned car.Reviewed 1 Jan 2024

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2.0

Under staffed, car was filthy,1/4 tank of gas. Paid up front and had to wait a hr to pick up catReviewed 11 Dec 2021

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4.0

Pros:Pick up was tedious because the computers were down.Cons:The car was very dirty and the windshield so smeared on the interior that I had to clean it myself.Reviewed 18 May 2021

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6.0

Pros:The staff was amazing and so friendly.Cons:The car was dirty when we picked it up. Sanitized- but not really cleaned.Reviewed 24 Apr 2021

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6.0

Pros:The Car worked okay and got great mileage and the staff really tried to help - they were just understaffed for the amount # of cars going out and coming in.Cons:The 7 passenger Van was 2.5 hours late in getting to my pickup location. I did not receive a call until I arrived in the parking lot at 9:00 a.m. to pick it up. I had to return and I actually picked it up at about 11:30 a.m. and spent a about 30-45 minutes waiting as they were totally understaffed. The care worked fine, but was smaller than what was advertised - it was definitely not an equal to the model advertised which was a Nissan Pathfinder.Reviewed 12 Apr 2021

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2.0

Pros:NothingCons:Actually having my rental car. They did not have any available rentals even after I had made my reservation days before. Associate who called me was very rudeReviewed 21 Mar 2021

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6.0

Cons:The employees actually drove the car before renting it out. There was a ridiculously loud roar coming from wheels. So loud could be heard over radio and almost max volumeReviewed 17 Mar 2021

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10.0

Cons:I was checked in by a Mr.Payne. His customer service was excellent in every way.Reviewed 4 Mar 2021

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10.0

Pros:The individual at the Hertz rental in Cville was exceptional. Great energy, very helpful, and overall pleasant experience.Reviewed 11 Feb 2021

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8.0

Cons:I said that our experience was fair overall because we were given information that was not accurate by the 1-800 Hertz number. We rented a car since we would be traveling to a location that required an AWD or 4WD car. I called the local Hertz office and it transferred me to the 1-800 number. When I talked to that office and explained that we needed a 4WD car the person I talked to said that if we rented any SUV that it was a 4WD car. When I went to my local office to pick up the car they told me that I had been given inaccurate information and that they did not have a 4WD car for us. The local office was apologetic about the situation.Reviewed 27 Jan 2021

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10.0

Pros:Easy pick up and returnCons:Return location needed more parking.Reviewed 5 Jul 2020

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7.6

Pros:Nice staff. Nice car.Cons:Pick up and drop off needs to be updatedReviewed 1 Oct 2019

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More

• What is the most popular car hire from Hertz in Charlottesville?

  Economy (Kia Rio or similar) is the most frequently booked car hire type from Hertz in Charlottesville.

• How many car hire locations does Hertz have in Charlottesville?

  Hertz has 2 hire locations in Charlottesville. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Albemarle airport (CHO)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Albemarle airport (CHO)?

  Yes