The Westin Hilton Head Island Resort & Spa - Reviews

This hotel is lovely. The... – Posted 3 Nov 2011

Excellent

This hotel is lovely. The located, directly on the beach, is excellent. The lobby area is nice but, as others have said, the hallways need work. The... more on MYTravelGuide

Mama's happy! What a great... – Posted 1 Nov 2011

Excellent

Mama's happy! What a great stay! Our room was very nice. We had a few glasses of wine while sitting on the patio in 80 degree weather overlooking the ... more on MYTravelGuide

From the minute we checked... – Posted 28 Oct 2011

Good

From the minute we checked into the Westin on Hilton Head Island, there was a friendly & warm feeling from the staff (Melissa) which made up for the... more on MYTravelGuide

Overall, a pleasant stay.... – Posted 26 Oct 2011

Excellent

Overall, a pleasant stay. Would have been disappointed if I had paid full price.... more on MYTravelGuide

Very nice resort hotel on the ... – Posted 9 Oct 2011

Excellent

Very nice resort hotel on the beach. Nice pools (3) and nicely landscaped. Staff was very friendly.... more on MYTravelGuide

The Westin at Hilton Head was ... – Posted 5 Oct 2011

Excellent

The Westin at Hilton Head was pretty spectacular for the price provided to us by Priceline. The parking lot was a long way from my room and there... more on MYTravelGuide

Great place to honeymoon... – Posted 3 Oct 2011

Excellent

My husband and I sent our honeymoon there.The resort was great and centrally located on the island.We had great honeymoon and look forward to going... more on Travelocity

Westin The Westin Hilton Head ... – Posted 25 Sep 2011

Good

Westin The Westin Hilton Head is conveniently located in a resort development. It is directly on the beach in a fairly secluded part of the island.... more on MYTravelGuide

Starting to show it's age in... – Posted 24 Sep 2011

Good

Starting to show it's age in some areas although some areas appear to be nicely renovated and decorated. Staff was friendly.... more on MYTravelGuide

It falls short of when I... – Posted 30 Aug 2011

Good

It falls short of when I expected from a four star. They charge for everything, fees are rampant, and the room I was given was smaller than most... more on MYTravelGuide

Excellent resort with great... – Posted 29 Aug 2011

Excellent

Excellent resort with great customer service!... more on MYTravelGuide

Family friendly, nice... – Posted 21 Aug 2011

Excellent

Family friendly, nice grounds, plenty of parking, beach right out the back doors.... more on MYTravelGuide

Beautiful location, but... – Posted 3 Aug 2011

Mediocre

I am currently staying at the Westin. The evening desk staff was great when I checked in every thing looked nice, then I started the walk to my room. The carpets are stained and frayed in spots, there

The location was beautiful,... – Posted 12 Apr 2011

Horrible

The location was beautiful, but the hotel was not well maintained. Dead bugs on floor, dust and mold on curtains and wall and drywall falling off... more on MYTravelGuide

Would highly recommend. I... – Posted 21 Nov 2010

Excellent

Would highly recommend. I received a great price through priceline and it was worth well beyond that.... more on MYTravelGuide

It needs to be updated. The... – Posted 19 Nov 2010

Okay

It needs to be updated. The restaurant Oceans was very overpriced for the lack of atmosphere it provided and the service was terrible. I was highly... more on MYTravelGuide

Hilton Head... – Posted 26 Sep 2010

Good

THe Westin was just great.The people/staff are very friendly.We had a room with an ocean view, and it was just beautiful.Room was spacious and clean, ... more on Travelocity

Front desk personnel and... – Posted 9 Apr 2010

Okay

Front desk personnel and breakfast buffet.Dirty hallways with torn carpets and food trays left in the halls.“The hotel is dated. It needs new rugs ,... more on MYTravelGuide

Great hotel, beautiful... – Posted 16 Oct 2009

Excellent

Great hotel, beautiful grounds and location.Housekeeping is understaffed.“Great hotel, I love this hotel!”... more on MYTravelGuide

Nice beach and pool area.A... – Posted 15 Oct 2009

Good

Nice beach and pool area.A little worn out, carpet stains, and the beds were a little hard.“With some cosmetic improvements that is paint, new... more on MYTravelGuide

Its beautiful.Nothing.“Staff... – Posted 4 Oct 2009

Excellent

Its beautiful.Nothing.“Staff and everyone was great,first visit back in about 3 years,hope the economy picks up so we can enjoy more weeks.”... more on MYTravelGuide

Location was very convenient... – Posted 10 Sep 2009

Mediocre

Location was very convenient to shopping and beach.Charged $16/day for things we thought were included!“Very disappointed with the cleanliness of... more on MYTravelGuide

Great beach location.“Great... – Posted 10 Sep 2009

Good

Great beach location.“Great beach location and nice hotel.”... more on MYTravelGuide

Loved the proximaty to the... – Posted 8 Sep 2009

Excellent

Loved the proximaty to the pool, beach, area of town. I LOVED our trip to HHI, and subsequently, love the Westin too.There was a cockroach in the... more on MYTravelGuide

Rooms very clean; pools are... – Posted 28 Aug 2009

Good

Rooms very clean; pools are nice.“Views for the beach are not that great, notice the shape of the hotel. You are very far from the ocean itself, even ... more on MYTravelGuide

A Westin in name only...... – Posted 23 Aug 2009

Okay

Late August trip and the property was showing the wear of a long summer or a number of long summers.One elevator serviced hundreds of rooms on the... more on Travelocity

Beach.Disconnected service... – Posted 9 Aug 2009

Good

Beach.Disconnected service.“Hotel location is good on the beach, but you have to drive to get to any good restaurants or shopping. I was disappointed ... more on MYTravelGuide

beach access was great, staff ... – Posted 23 Jul 2009

Excellent

beach access was great, staff was very helpful & friendlyroom was outdated & no access to a fridge in room“we were very pleased withour stay only... more on MYTravelGuide

Lousy layout, had to walk a... – Posted 30 Jun 2009

Horrible

Lousy layout, had to walk a mile to get to room.“If you are there for family, not a bad place. Business just keep on going, charged an extra resort... more on MYTravelGuide

Loved staying on the beach... – Posted 24 Jun 2009

Good

Loved staying on the beach.The pool was dirty.“The hotel was very nice. The girl at the check in desk was difficult to understand. Most of the other... more on MYTravelGuide

The Westin was very clean and ... – Posted 22 Jun 2009

Excellent

The Westin was very clean and the atmosphere was great.“The Westin was a wonderful place to lay our heads at night. It was very clean, the hotel... more on MYTravelGuide

The valets, housekeepers,... – Posted 16 Jun 2009

Okay

The valets, housekeepers, waiters and Batista's were wonderful! Customer service to the max! Very friendly!Room was in disrepair, water damage,... more on MYTravelGuide

Location, pool and other... – Posted 10 Jun 2009

Good

Location, pool and other available features.They added a $16 per night resort fee.“Beautiful hotel with nice features,they charged us $16 per night... more on MYTravelGuide

Relaxation is More than just... – Posted 3 May 2009

Excellent

The Westin is a luxury resort and spa located at the "heel" of the "boot" that is Hilton Head.This puts it in a great location for the adventurers... more on IgoUgo

“The Hotel was little... – Posted 21 Apr 2009

Good

“The Hotel was little outdated the workout room was nice and one outdoor pool was heated but the larger pool was not.”... more on MYTravelGuide

Beautiful location right on... – Posted 19 Apr 2009

Excellent

Beautiful location right on the beach; lots to offer in the area for families.Nothing.“We very much enjoyed our stay at this Westin. We have come to... more on MYTravelGuide

“Room had spider webs behind... – Posted 15 Apr 2009

Good

“Room had spider webs behind the bed headboard. Old spider webs were on the balcony. Room service, breakfast was cold. Coffee bar was empty on... more on MYTravelGuide

I loved the amenities and... – Posted 11 Apr 2009

Excellent

I loved the amenities and friendly staff.I did not like the burn stains on the carpet in our room“Overall, we were very pleased with our hotel room.... more on MYTravelGuide

The inside pool area was... – Posted 11 Apr 2009

Okay

The inside pool area was filthy! Several things in our room were broken. Air conditioning, safe, stock bar, etc.“This hotel has really gone downhill. ... more on MYTravelGuide

Nice facilities.The surprise... – Posted 10 Apr 2009

Good

Nice facilities.The surprise resort service charge. The indoor pool was too murky.“Very nice hotel with very good facilities. Ideal location for that ... more on MYTravelGuide

Wonderful hotel... – Posted 3 Dec 2008

Excellent

We had a wonderful trip over Thanksgiving.The staff was very accomodating and friendly.I would most definitely stay there again.... more on Travelocity

Location.Service.“My room had ... – Posted 20 Nov 2008

Mediocre

Location.Service.“My room had a toilet that was leaking onto bathroom floor.”... more on MYTravelGuide

Nice location for a vacation... – Posted 28 Oct 2008

Horrible

Nice location for a vacation but not for business travelers due to exorbitant resort tax.Resort tax is charged regardless if you stay one day or one... more on MYTravelGuide

Beautiful view and friendly... – Posted 27 Oct 2008

Excellent

Beautiful view and friendly staff.“Perfect resort for quick getaway. Beautiful views and very friendly staff. Could not have asked for anything more. ... more on MYTravelGuide

Location on the beach and... – Posted 22 Oct 2008

Okay

Location on the beach and pool and work out facilities.The heavenly bed was not so heavenly and actually hurt my back, not mini fridge only automated ... more on MYTravelGuide

Very nice staff that was... – Posted 16 Oct 2008

Excellent

Very nice staff that was helpful.The food was marginal to good, but expensive.“Nice place. The pools and spas were dirty, but the rest of the hotel... more on MYTravelGuide

Very friendly staff.Did not... – Posted 16 Oct 2008

Okay

Very friendly staff.Did not stock room well, Seafood Salad was actually spoiled (as in dangerous). Two falsefire alarms in the middle of the night,... more on MYTravelGuide