Nice hotel for the price
Great Beds - pillow top mattress and down filled duvet, with 4 huge pillows....slept like a baby...
can't think of a thing...
Glass door for the bathroom
Pay for wifi
Sliding glass doors for bathrooms - dumb, does not feel like it offers any privacy at all.
Very nice room, great hotel amenities
No mini fridge
Location & indoor pool. Breakfast bar was delicious!
Nice room, friendly staff, public spaces were not up to standards, a lot of problems to keep a constant temperature in the meeting room
I think the hotel has a very cheap attitude and charging pesky fees such as internet and $5 a bottle of water in a room of $--- is unreasonable.
The facility is well maintained. Very clean and furnitures looks like new.
The reception staff seems not so friendly. She will try to gauge you before she checks your reservation.
The staff members are the friendliest and hospitable staff I have encountered since staying at the Westin Resort in Cancun!
The food was really bad at the restaurant and room service. Again, the service was friendly, efficient, and timely. The chef needs to put more care in preparation. Dry reuben sandwich, dry slider burgers, tasteless chicken salad. Also, only one soap bar!
Staff was very friendly. Hotel was well decorated and very clean.
Attentive staff that can answer almost any question about area. Free shuttle to local businesses (But they don't mention it unless you ask?!?)
Free wifi only in lobby, have to pay $9.95 a day if you want access in your room. Room was expensive but had no refrigerator so most food I got went to waste. Curtains can't be closed fully to block out parking lot lights.
Staff was extremely helpful and friendly. Hotel very nice.
My husband and I really enjoyed this hotel. Location is only about 15 miles from O'Hare but be careful, Chicago traffic can make the time it gets to the airport longer than you think. I asked the front desk how long it would take to get to O'Hare on a Monday morning during rush hour and she said about 40 minutes. And she was dead-on. Exactly 40 minutes. I was impressed!! The staff were incredibly professional and for that alone I would go back! The hotel was very clean and the decor was just beautiful as well as the grounds outside. Our room was spacious, clean, and comfortable! The bed was fabulous - down comforter, great pillows - we slept like a rock!! Great hot shower in the morning! We really can't find anything negative about this hotel, except that we were sad that we only stayed one night!