Ala Moana Hotel - Reviews

This was not a good hotel for ... – Posted 31 Dec 2011

Horrible

This was not a good hotel for a family. The room was cute but tiny...really tiny. Boutique hotel, not family friendly. We requested 2 beds and only... more on MYTravelGuide

We live on Oahu and have... – Posted 25 Dec 2011

Horrible

We live on Oahu and have stayed in multiple Waikiki hotels/resorts. This was by far the worst hotel and I believe borders on false advertising. The... more on MYTravelGuide

This is our 3rd visit to... – Posted 27 Oct 2011

Excellent

This is our 3rd visit to Oahu, so we wanted to avoid the crowded Waikiki beach area. This hotel is in a quiet location near the freeways. The rooms... more on MYTravelGuide

Good location, Good staff.... – Posted 10 Oct 2011

Excellent

Good location, Good staff.... more on MYTravelGuide

Would stay if alone or 1... – Posted 21 Sep 2011

Good

Would stay if alone or 1 person, not with children, too crowded. Need to have bedding in room when knowing using sofabed.... more on MYTravelGuide

This hotel is not... – Posted 16 Aug 2011

Okay

This hotel is not accommodating to solo business travelers (single females especially). My meetings went late and once I was done I couldn't go down... more on MYTravelGuide

This hotel was clean, but not ... – Posted 8 Aug 2011

Okay

This hotel was clean, but not worth the money I paid Priceline, nor was I excited about the upgrade to a better view of the city and part of the... more on MYTravelGuide

Of the 3 hotels I stayed in... – Posted 3 Jul 2011

Okay

Of the 3 hotels I stayed in Honolulu this was the biggest disappointment. This hotel is rated as 3 1/2 stars, but should be rated 2 or at best 2 1/2. ... more on MYTravelGuide

Would not recommend staying... – Posted 12 Jun 2011

Mediocre

Would not recommend staying here.... more on MYTravelGuide

I knew the location wasn't... – Posted 25 May 2011

Okay

I knew the location wasn't great going in, but I thought they would have some sort of shuttle system going to get guests to Waikiki area. I also... more on MYTravelGuide

Basic, clean, convenient for... – Posted 7 Apr 2011

Okay

Basic, clean, convenient for attending conventions there. The room is tiny, and front desk receptionists are not very friendly.... more on MYTravelGuide

“Glad we stayed in this... – Posted 18 Mar 2011

Excellent

As we entered the fresh atmosphere of the lobby we were greeted by hospitable and friendly people in the counter. We asked the lady to give us a room ... more on Travelocity

Stay 3-1-11/3-8-11... – Posted 9 Mar 2011

Okay

3-8-2011My husband & spent a week at Ala Moana Hotel.I was very disappoointed in the hotel overall.We were given a room with a full bed.Why does any... more on Travelocity

Nice remodel and great... – Posted 20 Jan 2011

Good

Nice remodel and great location.... more on MYTravelGuide

It is near the Convention... – Posted 7 Nov 2010

Horrible

It is near the Convention center. so I guess that's a bonus. No room service, and when I ordered from a restaurant delivery service, I was told that... more on MYTravelGuide

It is renovated--- cleaned... – Posted 22 Oct 2010

Good

It is renovated--- cleaned rooms every nite. Maintenance was accommodating and polite. No major problems.... more on MYTravelGuide

Excellent location. Near Ala... – Posted 3 Oct 2010

Excellent

Excellent location. Near Ala Moana Shopping Center, the beach, the convention center. Clean and recently updated and renovated. Friendly staff. Rooms ... more on MYTravelGuide

Since the economic crisis,... – Posted 7 Sep 2010

Excellent

Since the economic crisis, the Ala Moana Hotel has lost some services and needs to re-institute. Otherwise the hotel is a very good hotel for a... more on MYTravelGuide

Worse hotel for your money.... – Posted 28 Aug 2010

Horrible

Parking is cramped and expensive, especially when you consider the ample free adjacent mall parking. Speaking of mall, that is this hotels location,... more on Travelocity

Anniversary... – Posted 1 Aug 2010

Okay

My hubby and I stayed here after spending a week in another hotel (nicer) on the island (but they were overbooked so we had to spend our last 2... more on Travelocity

stayed jul10... – Posted 31 Jul 2010

Mediocre

I would not stay at this hotel again because the customer service was so bad. The room was too small and the bathroom you needto close the door to... more on Travelocity

Ala Moana Hotel, Honolulu... – Posted 19 Jun 2010

Excellent

I stayed at the Ala Moana two years ago because of its location near the convention center. (The huge shopping mall next door is great, too.) The Ala ... more on Travelocity

our stay was great... – Posted 24 Mar 2010

Good

The room was a great size. very clean and quiet. perfect for our family. Would stay there again. And would recomend to any one.... more on Travelocity

Disappointed... – Posted 23 Feb 2010

Okay

I was disappointed with the front and activities desk. On several occassions I called both desks and after 15 rings I decided no one would answer the ... more on Travelocity

Good location.Room category... – Posted 22 Jun 2009

Good

Good location.Room category disceiving.“I booked 2 rooms for 2 male travelers in each room, but on checking into the hotel, the room was a queen bed... more on MYTravelGuide

Ala Moana Hotel... – Posted 28 Apr 2009

Horrible

Worst hotel I have ever stayed at. I would avoid at all cost.Staff is very unfriendly and spoiled my trip to Hawaii.... more on Travelocity

The rooms were clean.Nothing... – Posted 10 Apr 2009

Excellent

The rooms were clean.Nothing else was nice.“Homeless beggars outside the hotel. I paid $20 a day for valet parking and my GPS got off out of the... more on MYTravelGuide

The hotel for the most part... – Posted 24 Feb 2009

Okay

I thought this hotel was adequate. The housekeeping services were less than optimal. For example, there were atleast two days were our room was not... more on Travelocity

Ala Moana - Kona Tower... – Posted 4 Jan 2009

Excellent

I have stayed at the Ala Moana several times over the years.My family and I were always in the other taller tower and found it to be nice if a bit... more on Travelocity

All that we expected... – Posted 23 Sep 2008

Excellent

My wife and I stayed for 7 nights and 8 days on our honeymoon and one year anniversary all bundled as one.The room and the view were awesome.The... more on Travelocity

Great Hotel... – Posted 12 Sep 2008

Excellent

The Ala Moana Hotel was very clean and one of the best prices for a 4 star hotel I found in my research.The staff was helpful and friendly.This was... more on Travelocity

great experience... – Posted 27 Aug 2008

Excellent

had a great experience... clean rooms, friendly staff. love the location!! away from the waikiki crowd. can walk across the ramp (on 2nd floor) to... more on Travelocity

An ok stay... – Posted 25 Aug 2008

Okay

The hotel was clean and comfortable, but the full service part of the hotel was not present. good thing the mall was next door.... more on Travelocity

On target - price and... – Posted 26 Jun 2008

Excellent

I have two sons, both of which are 6'2". The room had two double beds with more than enough sleeping room for them and my wife and I. The walking... more on Travelocity

Small Room... – Posted 21 May 2008

Good

Stayed just one night. Hotel facilities are nice enough and location is good. Room was smallest hotel room we have had in many years. We expected... more on Travelocity

service way below any expected... – Posted 12 May 2008

Mediocre

There is no room service available at night At night the hotel guests are required to pay entrance fee of 10 $ to the restaurant on the top floor... more on Travelocity