DoubleTree by Hilton Hotel Houston Downtown - Reviews

The warm oatmeal chocolate... – Posted 13 Dec 2011

Excellent

The warm oatmeal chocolate chip cookies that were given to us at check-in was a great bonus.... more on MYTravelGuide

Check-in was fast and easy... – Posted 24 Aug 2011

Excellent

Check-in was fast and easy upon arrival. All was ready and the valet was quick also. Our floor was labeled a non-smoking floor, but there was a... more on MYTravelGuide

Friendly staff! Garbage was... – Posted 19 Sep 2010

Excellent

Friendly staff! Garbage was not emptied, could not enter room due to poor lighting (had to use cell phone light to find light switch which was at the ... more on MYTravelGuide

Nice, clean and good downtown ... – Posted 3 Feb 2010

Okay

Nice, clean and good downtown location.Bad mattress and loud early morning noise from outside.“Good downtown location. Nice room, but bad mattress... more on MYTravelGuide

Location.The only negative... – Posted 29 Sep 2009

Excellent

Location.The only negative were drain in tub was clogged and carpet in room was badly stained and looked filthy.“This is a nice hotel! Location ideal ... more on MYTravelGuide

Clean (no bed bugs). Most... – Posted 15 Aug 2009

Excellent

Clean (no bed bugs). Most comfortable bed I've slept in in a while. Beautiful bathroom. Lovely decor in the room and lobby/bar. Modern.The ATM was... more on MYTravelGuide

Staff was extremely helpful... – Posted 14 Jul 2009

Excellent

Staff was extremely helpful.Nothing. Everything was excellent.“I was very late checking in. All the front desk clerks new who I was before arriving... more on MYTravelGuide

Internet in rooms NOT free;... – Posted 7 Jul 2009

Okay

Free high-speed internet (wifi) is available for free only in the lobby/common areas.You have to pay an additional $10 for every 24 hours that you... more on Travelocity

Hotel was nice, but vacation... – Posted 22 Jun 2009

Good

The people at the front desk were friendly. The room was ready as soon as we arrived. The concierge (They didn't exactly call anyone that name) or... more on Travelocity

Location.Staff is unfriendly, ... – Posted 10 Jun 2009

Horrible

Location.Staff is unfriendly, arrogant and unhelpful.“We used to stay here every time we went to Houston but never again. The staff range from... more on MYTravelGuide

Quiet and friendly.Very... – Posted 31 May 2009

Good

Quiet and friendly.Very expensive to park a vehicle for the night.“Nice and clean and quiet. I would stay there again.”... more on MYTravelGuide

Location, comfort.Staff... – Posted 2 Mar 2009

Excellent

Location, comfort.Staff weren't the most helpful at getting the shuttle.“Loved it. Clean and nice. Beautiful lobby. Easy access to downtown and... more on MYTravelGuide

Overall - excellent hotel... – Posted 4 Dec 2008

Okay

Overall - excellent hotel experience.The heat did not work in our room and it got cold-they sent someone to fix it but it never worked.“Everything... more on MYTravelGuide

I loved all the extra... – Posted 9 Oct 2008

Excellent

I loved all the extra attention to detail such as the wam cookie upon check in and spacious room with lots of great amenities.Valet service was not... more on MYTravelGuide

Business Traveler... – Posted 12 Sep 2008

Excellent

Top notch hotel.Stayed there weekly for over two years.Great, friendly staff.Rooms are large and clean.The Ambassador Suites are very nice.The hotel... more on Travelocity

I like the cleanliness, the... – Posted 21 Aug 2008

Excellent

I like the cleanliness, the location and the room had a wonderful view.They had run out of the delicious free cookies they provide when a guest... more on MYTravelGuide

Housekeeping was great very... – Posted 18 Aug 2008

Excellent

Housekeeping was great very clean attractive place.The food. I ate supper down stairs and it was over cooked, I didn't comment it was late. I ordered ... more on MYTravelGuide

Dine-in room items were good... – Posted 13 Aug 2008

Okay

Dine-in room items were good and affordable.Cleanliness wasn't great.“Our room was not very clean. Most importantly, we were to have a non-smoking... more on MYTravelGuide

Nice lobby and bar area.Our... – Posted 12 Aug 2008

Good

Nice lobby and bar area.Our flow had an odd smell/stale smell. Not offensive, just odd.“Great location. Very friendly staff. Beds are very... more on MYTravelGuide

Relatively convenient... – Posted 11 Aug 2008

Good

Relatively convenient location central to the city.Charges for parking.“Nice property, friendly and efficient staff. Bar and restaurant on premises... more on MYTravelGuide

They gave us a corner room,... – Posted 6 Aug 2008

Excellent

They gave us a corner room, and the bed was amazingly comfortable.Cleaning lady knocked on our door very early in the morning.“The place is very... more on MYTravelGuide

Good shuttle service.Poor... – Posted 23 Jul 2008

Okay

Good shuttle service.Poor customer service.“The valet and shuttle drivers were accommodating. Did not receive two double beds as requested. Did not... more on MYTravelGuide

Free shuttle was a great... – Posted 23 Jul 2008

Good

Free shuttle was a great amenity and beds were wonderful.Service for shuttle however was lacking and getting quick responses from staff was always a... more on MYTravelGuide

Very clean, updated, and... – Posted 16 Jul 2008

Excellent

Very clean, updated, and friendly.No wet area in the fitness center.“I was very satisfied with my stay at this hotel. The staff was very friendly... more on MYTravelGuide

Very quiet, clean, and food... – Posted 2 Jul 2008

Excellent

Very quiet, clean, and food was great.I will never get a hotel room by the elevators again.“I enjoyed my one night stay at the DoubleTree Hotel. The... more on MYTravelGuide

The rooms were attractive... – Posted 9 Jun 2008

Excellent

The rooms were attractive comfortable.The parking charge was 23.00 during the week and 12.00 on the weekend we were there thur and Fri. we did not... more on MYTravelGuide

Nice interior design.A little ... – Posted 9 Jun 2008

Excellent

Nice interior design.A little out of the way of my favorite downtown destinations.“Friendly staff, very nice room. I got a lot of value for the money.... more on MYTravelGuide

The Hyatt staff was excellent.... – Posted 30 May 2008

Excellent

The Hyatt staff was excellent. We was very pleased with the Hyatt. The Doubletree staff could learn some lessons from Hyatt staff in courtesy.The... more on MYTravelGuide

Feather beds and pillows.No... – Posted 27 May 2008

Good

Feather beds and pillows.No pool which is a must for young children!“While this hotel was exceptionally nice. It had no pool which we definitely... more on MYTravelGuide

Close to Downtown.Internet... – Posted 22 May 2008

Excellent

Close to Downtown.Internet was not free in room.“Good for Downtown Houston. Close to rail and restaurants. Quality staff.”... more on MYTravelGuide

Complimentary shuttle to... – Posted 21 May 2008

Good

Complimentary shuttle to Downtown area for hotel guests!Coffee pot in rooms too small and $5 for bottle of water.“I would definitely stay at this... more on MYTravelGuide

Clean rooms and nice lounge... – Posted 14 May 2008

Good

Clean rooms and nice lounge.Valet parking only!“The hotel was nice. The rooms are small but very comfortable. Watch out for the cleaning crew. If you ... more on MYTravelGuide

Friendly and clean.Parking... – Posted 9 May 2008

Okay

Friendly and clean.Parking was horrible.“The restaurant did not have that great of selection for food and the prices were way too expensive for what... more on MYTravelGuide