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User Reviews
3.35 out of 5
Very nice hotel for the money ...
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Posted 23 May 2011
Very nice hotel for the money you pay.... more on MYTravelGuide
The beds were very...
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Posted 20 Mar 2011
The beds were very comfortable, convenient to zoo and museums, couldn't control room temperature, no fan or robe hooks in bathroom, broken TP holder,... more on MYTravelGuide
Nice hotel, very friendly &...
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Posted 20 Mar 2011
Nice hotel, very friendly & helpful staff.... more on MYTravelGuide
not great but not bad...
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Posted 26 Dec 2010
we stayed here twice. It was relatively clean and quiet. bath room had slight amount of molds in the corners. the brown blankets had several cigarrette burn marks and I asked for new one. The new one
Completed renovations...
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Posted 8 Nov 2010
Completed renovations transformed this hotel into a pleasant place that is easy to enjoy. Spacious room the size of a Houston studio-apt.... more on MYTravelGuide
When we required a change of...
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Posted 15 Sep 2010
When we required a change of room because the noise of the elevator ding and poor quality of the room, the accounting manager was great (she did... more on MYTravelGuide
Nice, clean and reasonably...
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Posted 23 Jan 2010
They are under going a renovation so not all the floors are open but all the rooms are clean and have new beds and TVs. The resturant has a... more on IgoUgo
Avoid This Hotel...
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Posted 28 Sep 2009
Four Points are generally great places, but this one is undergoing rennovations.You should avoid it until they are done.The Front Desk said they did... more on IgoUgo
Great Location...
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Posted 2 Aug 2009
Love the 9th floor...Rooms are being remodeled, I guess that is why we got a good deal. We had a room that was old...Air Conditioner not working... more on IgoUgo
Ok for the $$, eat elsewhere...
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Posted 22 Jun 2009
Convenient location on westbound highway 59 between Kirby and Buffalo Speedway.Appears hotel is trying to make up for some deferred maintenance, but... more on IgoUgo
The fact that we were not...
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Posted 13 May 2009
The fact that we were not allowed to have our dog stay with us, & one of our pillow cases had lipstick kiss in printed on it.“No comment.”... more on MYTravelGuide
Historic yet modern...
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Posted 25 Apr 2009
Historic yet modern accents!“The hotel was a historic building and the room reflected the charm of old times yet the bath was updated to give the... more on MYTravelGuide
Zero Sheraton qualities at...
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Posted 25 Mar 2009
Sheraton hotels are known by the seal of quality they represents, but four Points Sheraton at Houston Southwest Freeway is the opposite. Very rude,... more on IgoUgo
Won't go there again...
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Posted 25 Mar 2009
The room was clean but extremely small. The bathroom was very outdated with a shower head that didn't work properly and a bath tub with cracks around ... more on IgoUgo
Very clean, very comfortable...
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Posted 5 Mar 2009
Very clean, very comfortable bed, friendly and helpful staff.Drinks hot in few available vending machines, no refrigerator in room.“Much nicer than I ... more on MYTravelGuide
It was okay...
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Posted 22 Feb 2009
The hotel is okay.Nothing particularly outstanding in either a good or bad way.Front desk staff very friendly, room clean and sufficient, and close... more on IgoUgo
Convenient location,and nice...
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Posted 6 Feb 2009
Convenient location,and nice rooms.The properties next door.“We always arrive at this hotel. We lived in Houston for over 25yrs and lived in West... more on MYTravelGuide
It is near housing projects,...
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Posted 30 Jan 2009
It is near housing projects, a lot of cars were being broken into.“Fairly decent. It is pretty good if you’re a business traveler. It is near housing ... more on MYTravelGuide
Close to business.Parking...
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Posted 25 Jan 2009
Close to business.Parking lacked good security..Fences etc.“A/C would not cool the room and when I went to the front desk the only suggestion I got... more on MYTravelGuide
Location.Thermostat didn't...
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Posted 18 Dec 2008
Location.Thermostat didn't work, bedside light didn't work, no chair in room. Although the location is excellent, the room had many deficiencies.... more on MYTravelGuide
Staff not responsive -needed...
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Posted 18 Dec 2008
Staff not responsive -needed to repeat requests. Refrigerator brought to room didn't function. Just passable. Clean, good location, otherwise lacking ... more on MYTravelGuide
The room was large and...
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Posted 15 Dec 2008
The room was large and spacious.The elevators are scary. Hallways dark and littered with dirty sheets and towels at check-in time. Room was good. ... more on MYTravelGuide
The rooms were pleasant and...
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Posted 4 Dec 2008
The rooms were pleasant and the room temperature was easily controlled.As a single female traveler, I didn't appreciate getting a room right by the... more on MYTravelGuide
Pleasant Staff, Nice Stay!...
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Posted 24 Nov 2008
We stayed here and would definitely do again.The staff was extremely helpful, courteous, and pleasant.The desk clerk was dealing w/a large group on a ... more on IgoUgo
Rude Staff...
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Posted 18 Nov 2008
Hotel was overbooked and did not have our correct reservations. Management and personnel were completely rude and not so apologetic.They ended up... more on IgoUgo
Four Points Sheraton is a...
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Posted 12 Sep 2008
Four Points Sheraton is a very nice hotel. It is conveniently located, and the overall look and decor of the hotel is very attractive. My stay at the ... more on MYTravelGuide
Nothing.Hotel staff was very...
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Posted 7 Sep 2008
Nothing.Hotel staff was very rude and not truthful. They tell you things and do another. This hotel ruined the Sheraton name in my opinion. ... more on MYTravelGuide
Nice despite construction...
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Posted 5 Sep 2008
We were there in August during construction.The hotel room itself was very nice. I give them extra points for a comfy bed and bedding.I am glad they... more on IgoUgo
It is a motel, not a 4 star...
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Posted 5 Sep 2008
It is a motel, not a 4 star hotel. I've stayed in plenty of 4 star hotels, and this is definitely not it.It's dirty. Out of 3 elevators, one don't... more on MYTravelGuide
The room was like a home away ...
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Posted 5 Sep 2008
The room was like a home away from home, beautiful and spacious and very romantic.The pool was under renovation, so we didn't get the chance to swim. ... more on MYTravelGuide
Location is conveniently...
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Posted 1 Sep 2008
Location is conveniently located.I didn't like the fact that I could not receive any Priority Club credits. Very clean. Very friendly staff. The pool ... more on MYTravelGuide
Nice stay!!!...
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Posted 29 Aug 2008
We were in town for only one night.Experience was very pleasant.The staff was courteous, the room was clean, and the bed and pillows were comfortable.... more on IgoUgo
Great location.The public...
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Posted 25 Aug 2008
Great location.The public spaces were trashed, with water and tiles falling from the ceiling. The room had been remodeled and had a big comfortable... more on MYTravelGuide
The bed was the best hotel...
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Posted 19 Aug 2008
The bed was the best hotel bed ever.Only 1 elevator out of 3 worked. There was no complimentary coffee in the lobby. Even with the construction going ... more on MYTravelGuide
Weekend Getaway...
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Posted 15 Aug 2008
My husband I left town last minute for a quick trip to visit friends.We had booked a hotel the previous weekend and were incredibly dissapointed (not ... more on IgoUgo
AOK all the way...
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Posted 4 Aug 2008
My family have been staying at this property for many years, through several name changes. We stay here for its somewhat central location and the... more on IgoUgo
Nothing.Everything. The staff ...
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Posted 30 Jul 2008
Nothing.Everything. The staff was rude and unprofessional both over the phone and in person. I truly did not expect this type of service. I was also... more on MYTravelGuide
Good location, easy access to ...
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Posted 30 Jul 2008
Good location, easy access to main freeways, quiet.Small restaurant. Good and friendly hotel for business travelers with easy access to main access... more on MYTravelGuide
Definitely worth staying...
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Posted 30 Jul 2008
The hotel staff was friendly,helpful and always greeting people with a smile. In a great location off Hwy 59 and close to major streets like Kirby... more on IgoUgo
Location.Reception on arrival....
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Posted 28 Jul 2008
Location.Reception on arrival. Overall good experience, great location. ... more on MYTravelGuide
The front desk staff was...
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Posted 24 Jul 2008
The front desk staff was great and the location was awesome. The room was clean.We had no A/C. We had no A/C in our room. With 2 small kids we had to ... more on MYTravelGuide
Room quiet for location.Staff ...
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Posted 22 Jul 2008
Room quiet for location.Staff could not give driving directions to location. Quiet, pleasant for being right on major freeway in Houston. Got in... more on MYTravelGuide
Convenient and easy to find...
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Posted 17 Jul 2008
Convenient and easy to find location. Comfort room.The coffee does not taste good. Overall, I am satisfied with my stay at the hotel. ... more on MYTravelGuide
Friendly and help staff...
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Posted 29 May 2008
Friendly and help staff.Landscaping was poor. The hotel experience was ok. The staff was great, and the room was spacious - however I requested a... more on MYTravelGuide
Rooms were spacious and very...
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Posted 28 May 2008
Rooms were spacious and very clean.Pool area was not kept up and highway noise was a little to much. We enjoyed our stay in a beautiful room with an... more on MYTravelGuide
Room was spacious and...
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Posted 21 May 2008
Room was spacious and comfortable.Smelled musty like stale smoke. The location was good for what we needed and the room was comfortable and cleans... more on MYTravelGuide
Location, price and room...
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Posted 14 May 2008
Location, price and room selection.View from my room was of a parking lot. Comfortable and inexpensive hotel which is well located for easy access to ... more on MYTravelGuide
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