Crowne Plaza Jacksonville-Riverfront - Reviews

Excellent customer service at ... – Posted 30 Dec 2011

Excellent

Excellent customer service at front desk, bell hop, and bar and restaurant staff. The staff was helpful in every way, and the restaurant food we were ... more on MYTravelGuide

The hotel staff was less than ... – Posted 20 Nov 2011

Mediocre

The hotel staff was less than helpful. We were given a room with 2 double beds after requesting a king. The sheets on one bed were stained badly.... more on MYTravelGuide

Very friendly staff, and... – Posted 2 Nov 2011

Excellent

Very friendly staff, and wonderful location. Close to Everbank Stadium.... more on MYTravelGuide

Hotel was very outdated. It... – Posted 1 Nov 2011

Mediocre

Hotel was very outdated. It does not deserve a 3.5 star ratting, 2.5 at best. The hotel had a musty smell to it. The towels are very old and worn out ... more on MYTravelGuide

I got up during the night and ... – Posted 5 Sep 2011

Mediocre

I got up during the night and turned the TV on for light. Went to the bathroom and then watched the 1.5" roach crawl across the wall. After chasing... more on MYTravelGuide

Great Stay... – Posted 29 Aug 2011

Horrible

Great stay, would stay again and highly recommend hotel... more on Travelocity

Very clean yet very sparse... – Posted 22 Aug 2011

Good

Very clean yet very sparse public space and guest rooms. Despite a late check-in, the valet sat watching TV & never even looked up, let alone offered ... more on MYTravelGuide

This is the 2nd time I stayed ... – Posted 17 Jun 2011

Excellent

This is the 2nd time I stayed at the motel and the staff was friendly, the pool was excellent and the overview where my room was excellent.... more on MYTravelGuide

This hotel has seen better... – Posted 31 May 2011

Good

This hotel has seen better days, but for the price, and the great location, we were happy. It's a decent stay for the price, but just old.... more on MYTravelGuide

Great location, excellent... – Posted 15 Mar 2011

Excellent

Great location, excellent food, pleasant staff and beautiful room.... more on MYTravelGuide

Overpriced... – Posted 7 Mar 2011

Mediocre

No continental breakfast, rooms are mediocre at best.... more on Travelocity

It is an ok hotel but the... – Posted 18 Jan 2011

Okay

It is an ok hotel but the rooms were not well maintained. The first room I was given had paint & wallpaper coming off the walls and felt dirty.... more on MYTravelGuide

Excellent place to have spent ... – Posted 26 Dec 2010

Excellent

Excellent place to have spent a 31st anniversary.... more on MYTravelGuide

Overall, was great no... – Posted 10 Sep 2010

Good

Overall, was great no problems didn't agree with the 10.00 to self park.... more on MYTravelGuide

This hotel needs immediate... – Posted 27 Aug 2010

Okay

This hotel needs immediate updating. The bath tub was not much better. The pool was not heated. The room had a balcony which was nice, but the... more on MYTravelGuide

Extremely disappointed... – Posted 26 Jul 2010

Mediocre

Valet service was great but room was too hot and would not cool off. Hallway was also to hot and the ice machines on several floors didn't work. Told ... more on Travelocity

Nice spot on the River with... – Posted 24 Jul 2010

Okay

This mid-rise older hotel on the Riverfront has smallish rooms and non-updated baths. But it is still nice, clean, and has a very nice Ruth's Chris... more on Travelocity

Excellent customer service at ... – Posted 13 Apr 2010

Excellent

Excellent customer service at the desk and friendly.Nothing noted.“This hotel was GREAT in all ways. It was clean, bright and sunny, in addition to... more on MYTravelGuide

Paid parking.“Everything was... – Posted 28 Mar 2010

Good

Paid parking.“Everything was pretty good except for the paid parking.”... more on MYTravelGuide

Close proximity of hotel to... – Posted 20 Mar 2010

Mediocre

Close proximity of hotel to I-95.Room needs serious updating, small bathrooms.“Hotel has a great location for business travelers, however, it needs a ... more on MYTravelGuide

I liked that the hotel was... – Posted 8 Feb 2010

Good

I liked that the hotel was right on the River Walk, however, it isn't within walking distance to any restaurants or shops.The hotel was nice, but not ... more on MYTravelGuide

Price.House keepers couldn't... – Posted 21 Dec 2009

Good

Price.House keepers couldn't speak any English.“Overall, cool experience. The house-keepers could use some communication skills.”... more on MYTravelGuide

Staff was great and freindly... – Posted 20 Oct 2009

Good

Staff was great and freindly helpful.When we checked in 15 min after the lights went out for and hour.“Great view excellent service and food freindly ... more on MYTravelGuide

Good location and clean.“Good ... – Posted 21 Sep 2009

Excellent

Good location and clean.“Good spot for the price that I received on Priceline.”... more on MYTravelGuide

Location, available... – Posted 11 Sep 2009

Excellent

Location, available restaurants.No mini refrigerator nor microwave in room.“It was an excellent hotel. Concerned however about the self parking as it ... more on MYTravelGuide

concierge was terrific very... – Posted 24 Aug 2009

Mediocre

concierge was terrific very helpfulfrt desk clerks were unhelpful & rude“This is defintely NOT a 3 star hotel. Room was not up kept. Paint peeling... more on MYTravelGuide

Very neat appearance and... – Posted 18 Aug 2009

Good

Very neat appearance and CLEAN.The balcony was a nice touch but is was very dirty and dated.“I would have loved to have a room with a view of the... more on MYTravelGuide

Spacious.Furnishings were... – Posted 17 Aug 2009

Excellent

Spacious.Furnishings were very basic.“Overall the room was very nice and clean. The furnishings were very basic with the exception of the bed and... more on MYTravelGuide

Free parking and internet... – Posted 16 Aug 2009

Horrible

Free parking and internet.Room size was terrible.“Hotel was not busy yet we were give a very small room, a double bed for two people - I'm 6'2' and... more on MYTravelGuide

Fabulous Hotel!!... – Posted 8 Jun 2009

Excellent

I stayed here this past weekend with my husband and the hotel was great! We had a beautiful river view and a walk out balcony. It is worth the extra... more on Travelocity

The view on the riverfront... – Posted 12 May 2009

Excellent

The view on the riverfront from the balcony.It took us about 45 minutes to find the entrance to the hotel.“The view from the balcony of the... more on MYTravelGuide

Free internet connection... – Posted 22 Apr 2009

Okay

Free internet connection.Shabby bathroom.“Bathroom fixtures old and shabby. Comfortable bed. Convenient internet hookup. Refrigerator would have been ... more on MYTravelGuide

This hotel was extremely... – Posted 20 Apr 2009

Excellent

This hotel was extremely clean and the fitness area, room service and maintenance staff were exceptional.“I was pleasantly surprised during my stay.... more on MYTravelGuide

The staff were spectacular... – Posted 18 Apr 2009

Good

The staff were spectacular.The room was in disrepair.“The staff were excellent. The room was in disrepair - the toilet seat was cracked, ceiling... more on MYTravelGuide

Very nice.Paying for parking... – Posted 15 Apr 2009

Good

Very nice.Paying for parking.“The hotel was great.”... more on MYTravelGuide

Great rooms!“Wonderful hotel... – Posted 14 Apr 2009

Excellent

Great rooms!“Wonderful hotel and staff.”... more on MYTravelGuide

Location was great!Charged... – Posted 19 Mar 2009

Excellent

Location was great!Charged $10.00 per day to park.“Restroom very small - other than that room was great! Hotel should not charge for parking -just... more on MYTravelGuide

View of river and comfort of... – Posted 16 Oct 2008

Good

View of river and comfort of bed.Roach in bathroom, balcony door did not lock.“Although morning roach was not a welcome sight, it is not unusual for... more on MYTravelGuide

Computer access.Parking... – Posted 13 Oct 2008

Good

Computer access.Parking wasoverpriced.“Very good.”... more on MYTravelGuide

Location.Hotel room needs to... – Posted 4 Aug 2008

Good

Location.Hotel room needs to updated. The hotel rooms need to renovated. The staff was very helpful. ... more on MYTravelGuide

The view was excellent and... – Posted 30 Jul 2008

Excellent

The view was excellent and the staff was very helpful and friendly.Some of the fruit served was spoiled. The room was very nice, the only exception... more on MYTravelGuide

The hotel was visibly... – Posted 26 Jul 2008

Okay

The hotel was visibly beautiful and clean.The fire alarm went off at 3:15 am, had to run down 10 flights of stairs. Alarm was false, no one... more on MYTravelGuide

Price.Cost $10.00 to park.... – Posted 23 Jul 2008

Good

Price.Cost $10.00 to park. Nice, met expectations. No complaints amenities were adequate and above average. All rooms have balconies. ... more on MYTravelGuide

I love the fact that the... – Posted 11 Jul 2008

Good

I love the fact that the hotel had a entrance to the riverwalk. Very romantic!I did not like the fact that my room didn't have a refrigerator, or a... more on MYTravelGuide

Located on the river. Great... – Posted 9 Jul 2008

Okay

Located on the river. Great 4th July fireworks!Old. Musty and not wired for microwave. Loud AC unit in room. Look good from outside. Needs renovation ... more on MYTravelGuide

The balcony and service.Movie ... – Posted 3 Jul 2008

Excellent

The balcony and service.Movie TV selections. We loved it and would stay again for sure! ... more on MYTravelGuide

The customer service in the... – Posted 28 Jun 2008

Good

The customer service in the hotel was excellent.Hotel is a bit outdated to be considered a 3 star hotel. I would not consider it a 3 star hotel.... more on MYTravelGuide