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Pacific Airlines customer reviews
5.9
Based on 30 verified guest reviews
5.4Comfort
4.6Entertainment
6.0Boarding
5.2Food
6.6Crew
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Pros:It is a no frills airfare that will get you to point A to point B.
Cons:Circled low over the ocean for 20 minutes without any communications from the Captain why before going back to mainland to land.
Pros:nothing
Cons:Everything
Pros:competitive price point
Cons:Plane is old - hope it's upkeep for safety sake
Cons:Received email right when I was checking in regarding over 1 hr delay. However attendant at check in doesn't know about it and keep telling people it's on time. Even when we get to boarding gate the flight time wasn't update and no one was there to people the flight has been delayed.
Pros:Our flight was changed without fore warning due to the delayed original flight causing disorganisation and chaps at the check in desk. The leg room was too small and the chairs were uncomfortable but the staff were pleasant and we arrived on tme
Pros:The staff were friendly
Cons:The delay
Cons:Lost baggage
Cons:Barely any leg room, poor luggage rules
Pros:Everything went very smoothly.
Pros:The ticket fares
Cons:Flight Scheduling: From the time we booked the flight tickets (3 weeks in advance of travel date), we received 2 notices of flight delays schedule. On the day of the flight, after arriving at the airport - the flight again was delayed for another hour with not much advanced notice. Customer Service: - Checking in at VietNam airports were not organized. The staff does not have a functional process to accomodate customers. The entire checking-in, and boarding process were chaotic and in-efficient. Customers queued up in line inside the terminal gate to be checked in, then queued up again pass that gate to be lured onto the bus to take you to the airplane, the bus then had to wait on the tarmac for another 10-15 minutes before passengers are let out to walk up to the airplane. Each time that we queued up, they insited on checking our ticket stubs and passports - I don't understand what they are looking for by doing this?. This is occurring on both legs of the trip, so I can say that this is a common occurrence with JetStar Pacific flights in Vietnam. I did not experienced this with JetStar in other East Asia countries. In-flight service: The attendants were completely not in control of the flight service. There were people with small children crying, adults hollering at each other, people walking up & down in the isle, and flight stewards screaming in the intercom for people to remain seated to no avail. Complete chaos - I've never seen anything like this! The problem is mostly caused by the customers, but JetStar Pacific flight attendants need to have better training in handling unruly customers. In the US, some of these fliers would have been prosecuted and arrested for not complying to the flight attendants orders. I understand that you get what you paid for, and I used JetStar Pacific knowing that it's a discount budget airline segment. But - discount flying does not mean that you have to put up with all of the inefficiencies because of incompetent process streamlining. We will not fly to Vietnam or use JetStar Pacific in Vietnam again.
Pacific Airlines flight status
Thu 4/18
Pacific Airlines route map – Which destinations does Pacific Airlines fly to?
Find out which destinations you can fly to direct with Pacific Airlines by entering your departure airport. If you want to know whether Pacific Airlines flies a certain route, enter both the departure and destination airport before hitting search.Thu 4/18
All Pacific Airlines flight routes
| Flight no. | Departure airport | Arrival Airport | Duration | Mon | Tue | Wed | Thu | Fri | Sat | Sun |
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Pacific Airlines contact information
- BLIATA code
- (84) 028 35473550Call
- pacificairlines.comVisit
Pacific Airlines information
| IATA code | BL |
|---|
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