You will be greeted like family when you step through our doors at the Sheraton Suites Country Club Plaza. Enjoy the clean and classic look of our 257 beautifully refreshed guest suites, now featuring flat-screen TVs and the brand-new Sheraton Sweet Sleeper® Bed with plush mattress, cozy duvet, and crisp sheets for a truly delightful night’s rest. Stay connected with family and friends with free Wi-Fi at our stylishly redesigned lobby’s cozy new connection destination, Link@Sheraton experienced with Microsoft. The renowned Country Club Plaza, Kansas City’s premier entertainment district featuring over 180 fine shops and restaurants, is just steps away from the hotel. Indulge in a little retail therapy, or share a memorable evening with loved ones at the dozens of restaurants and bars on the Plaza. After a long day take advantage of our indoor and outdoor heated pools or you can stop by the Gallery Lounge for a cocktail. When you return, find refreshment in our indoor/outdoor heated pool or connect with friends and family in our Gallery Restaurant and Lounge with a fabulous meal or an evening cocktail. For the comfort of our guests, our hotel—including all guest rooms and public spaces—is 100% non-smoking. Experience the best of Kansas City at the Sheraton Suites Country Club Plaza.
Lobby bar and breakfast staff were excellent!
No longer have valet parking, garage narrow, dark. Even though we were paying $170 plus for room weren't able to claim points because we booked using Expedia! When we checked in room was very small, we've stayed here several times so we know the room sizes, & warm. Turned the air down & left for the evening. When we returned thought it was still warm, turned air to 60. Woke during night because it was warm. When I looked out window next morning realized the window was open several inches, causing the warm & humid room!! Room was never vacuumed during stay, linens were grayish not white, I have pictures. Remote didn't work. All in all I was very disappointed since I was the one to reserve the rooms for a reunion. We stayed here in 2009 and everything was wonderful, not this time. I felt this was a Sheraton!
The Sheraton up held the reputation of a very service friendly and classy hotel for minimal price. Lobby, rooms, and service were all excellent.
There was a wedding group staying on the same floor which caused a bit of noise prior to and later following the reception. I really didn't bother due to the nature of the event that happened but doors were quite thin...
It was a good sized room with more space than I expected. It was very comforable too.
The room was clean when I arrived, but when I came back after a long day of work, houskeeping never cleaned the room. The bed was unmade & the bathroom was a mess.
We arrived late around 11:00 p.m. and was directed to our room. When opening the room we were smothered by heat, apparently someone left the heat on high in early September? Also I notice that the luggage rack was out and the bed was ruffled as if someone had been on the bed. I called the service desk and they moved us to a new room, that room the bedroom televlision was not working, but instead of calling down immediately I waited until the next morning and mentioned it to the hotel clerk also one of the keys was not working. Returning that evening the television still was not working and I tried to place a call to the service desk and the phones were also not working, therefore I had to walk down to the desk to report the problems.
Large, spacious rooms, free internet at the lobby
The staff did not inform me that my luggage arrived