Pier House Resort & Caribbean Spa - Reviews

Great hotel, will stay here... – Posted 14 Jun 2011

Horrible

We arrived at the hotel and were promptly taken to the room we had booked, which had a patio on the tropical garden courtyard where the pool, bar,... more on Travelocity

Best location!... – Posted 23 Feb 2011

Excellent

Drove into town with NO reservation and they had a vacancy. Boy did we luck out! Beautiful room! I think each has a balcony. Great garden area,... more on Travelocity

Awesome Hotel & Awesome... – Posted 22 Sep 2010

Excellent

My husband and I stayed here for our 10th Anniversary.We had a fantastic stay!This resort has the best views , best location, and best service.My... more on Travelocity

Perfect Location... – Posted 8 May 2010

Excellent

This hotel was at the perfect location.We had a lovely room and were able to walk to every activity we wanted to do while in Key West.The staff is... more on Travelocity

Pier House - perfect vacation... – Posted 15 Mar 2010

Excellent

The Pier House is the only place I would stay in Key West!The place was immaculate.the staff was courtesy and went way beyond their call of duty.The... more on Travelocity

Would highly recommend this... – Posted 20 Feb 2010

Excellent

We found this hotel to be in a perfect location, within walking distance of everything.Rooms were very clean, and the beds were super comfortable... more on Travelocity

Awesome... – Posted 5 Jan 2010

Excellent

Best customer service!!!!! From the moment you enter their property.... It is an awesome experience!!! Best location.... Walking distance to... more on Travelocity

the best... – Posted 6 Oct 2009

Excellent

We stayed here on our honeymoon and it was the best vacation we've ever had. The hotel was amazing and the staff was excellent. They let us check in... more on Travelocity

Love This Hotel!... – Posted 8 Sep 2009

Excellent

We made our first trip to Key West in August.We spent 4 nights at the Pier House and fell in love with it!We will be returning next summer and will... more on Travelocity

Great Hotel!... – Posted 5 Sep 2009

Excellent

We really enjoyed staying at the Pier House!Great views, great service.The location is perfect for KW being minutes from Duval and the Marina.... more on Travelocity

EXCELLENT place to stay in... – Posted 24 May 2009

Excellent

Pier House Resort and Caribbean Spa was excellent on all levels. The staff was phenomenal even before we arrived. The Concierge Todd Berlin made... more on Travelocity

Our 5 night stay(last week in ... – Posted 4 Mar 2009

Excellent

We loved this recently remodeled hotel. It had such a nice island feel to it. The location was great since we were right on Duval street and could... more on Travelocity

Very nice hotel in perfect... – Posted 4 Mar 2009

Excellent

Hotel was a nice size with small beach for hotel guest and pool as well as two hot tubs, (one located near gym and other near pool).This is a... more on Travelocity

Wonderful!... – Posted 16 Feb 2009

Excellent

When we come back to Key West, this would be our only choice of places to stay.... more on Travelocity

No doubt the Pier House has... – Posted 15 Feb 2009

Good

No doubt the Pier House has one of the best locations in town. I looked at a couple of rooms when I got there and chose a spa room -- although it was ... more on IgoUgo

GREAT GETAWAY... – Posted 1 Feb 2009

Excellent

My wife and I stayed at the Pier House in mid-Dec. and it was far and away our best visit to Key West that we've experienced. For starters, we were... more on Travelocity

Key West in January... – Posted 20 Jan 2009

Excellent

The hotel is in an excellent location being on Duval St but not in the middle of the nightlife.Room service was prompt and excellent.Sunset deck is... more on Travelocity

We visted Key West ,... – Posted 31 Dec 2008

Excellent

We visted Key West , Thanksgiving weekend 2008. We had the most beatiful room of the 3 couples that went. Nice and private, a great getaway. Will... more on IgoUgo

Great place to stay in KW... – Posted 1 Dec 2008

Good

Have been there several times.Last time the renovations were complete. Thank God! This is the only place to stay while in KW. You don't need a car... more on Travelocity

Disappointed... – Posted 22 Nov 2008

Horrible

We just returned from our son's wedding on the beach in Key West.The wedding reception was held at the resort directly after the ceremony.There were... more on Travelocity

Honeymoon Getaway... – Posted 21 Nov 2008

Excellent

It was the most romantic getaway.We got married on the beach and had the most romantic place to stay.Key West is our favorite vacation spot and have... more on Travelocity

Not so relaxing... – Posted 23 Oct 2008

Excellent

Our room was not ready at the promised 4:00 p.m. check-in time. The hotel was undergoing major construction and hammer drills and tile cutters were... more on Travelocity

Beautiful & Great Location... – Posted 9 Sep 2008

Okay

PROS: Beautiful gardens, best location in all of Key West, fantastic bed.CONS: Construction is loud! Garden room did not have a garden view, we had... more on Travelocity

Awesome Trip... – Posted 20 Aug 2008

Excellent

We were there on 4th of July which was very exciting and Duval St was hopping. The PierHouse has a fantastic location for everything but yet it also... more on Travelocity

Very Nice and Clean with one... – Posted 18 Aug 2008

Good

The facility was very well located and kept very clean. The only problem was the construction that was taking place, every morning between 5 and 6 am ... more on Travelocity

Right on the ocean!... – Posted 1 Jul 2008

Excellent

This was an outstanding hotel in every sense of the word! The private beach was clean, and it was hard for us to find at first because of the... more on Travelocity