The Hills Hotel, an Ascend Collection hotel - Reviews

Former Holliday Inn... – Posted 24 Jul 2010

Okay

It was extremely hot outside but was also extremely hot on the inside! Our room was 89 degrees and didn't cool off. The management blamed the outside ... more on Travelocity

Great place to be... – Posted 21 Apr 2010

Excellent

The service and location of this hotel is amazing. The staff is delightful and seems like they all love their job. Cannot wait to go back.

Terrible service and... – Posted 29 Jul 2009

Horrible

We wanted to have a nice family dinner and overall the experience was horrible.The food and service were awful.I found a hair in my salad, my ice tea ... more on Travelocity

Restaurant service and prices ... – Posted 29 Jul 2009

Horrible

We went to the restaurant and the salad was stale the pasta and chicken where over-cooked and disgusting, they charged us an 18% gratuity fee and a... more on Travelocity

Restaurant had Bad Food, Rude ... – Posted 29 Jul 2009

Horrible

My family and I had dinner at this hotel lTONIGHT. The food was awful, the service terrible and the waiter (Johan) was rude.We were charged a room... more on Travelocity

Security was always present;... – Posted 10 Sep 2008

Excellent

Security was always present; very clean place.Elevator seemed slow and out of date.“This was a very clean and organized hotel. Staff was polite and... more on MYTravelGuide

Front desk was helpful in... – Posted 10 Sep 2008

Excellent

Front desk was helpful in changing room (for 2 beds).Nothing.“Will stay again - as I have in the past.”... more on MYTravelGuide

The restaurant had good food... – Posted 9 Sep 2008

Excellent

The restaurant had good food and the rooms were very clean and comfortable.The pool could have been cleaner.“This was a very nice facility. The beds... more on MYTravelGuide

Nothing.Old run down.“Old run ... – Posted 31 Aug 2008

Mediocre

Nothing.Old run down.“Old run down, bad smell, not quite.”... more on MYTravelGuide

It was comfortable.Not as... – Posted 26 Aug 2008

Good

It was comfortable.Not as nice as the last time and further away then I liked.“The restaurant was clean and had good food, price was ok. The rooms... more on MYTravelGuide

Hotel had plenty of parking... – Posted 11 Aug 2008

Horrible

Hotel had plenty of parking.The hallways and rooms smelled a very old moldy smell.“The hotel is extremely old and there is a horrible moldy smell in... more on MYTravelGuide

The price.The rooms.“The... – Posted 25 Jul 2008

Mediocre

The price.The rooms.“The outside and lobby were beautiful but the hotel rooms needed up-dating. The wall s were really thin, you could hear through... more on MYTravelGuide

Staff was friendly and took... – Posted 19 Jul 2008

Good

Staff was friendly and took pride in their work. Rooms were clean and bed was comfortable.Restaurant lacking. Ordered from menu and food delivered... more on MYTravelGuide

Nice pool.No minibar in room. ... – Posted 19 Jul 2008

Good

Nice pool.No minibar in room. I found no candy vending machine.“The room was clean. The bathroom was clean. It was quiet.”... more on MYTravelGuide

Close to hwy, helpful staff,... – Posted 15 Jul 2008

Good

Close to hwy, helpful staff, comfortable room.Room wasn't clean when I checked in.“I would stay again. Even though the room needed cleaning when I... more on MYTravelGuide

For a Holiday Inn, this was a ... – Posted 15 Jul 2008

Excellent

For a Holiday Inn, this was a very nice stay. Clean, comfortable, quiet room. Very comfy bed and pillows.The common areas were looking a bit shabby... more on MYTravelGuide

Staff was friendly.Bathroom... – Posted 9 Jul 2008

Excellent

Staff was friendly.Bathroom was so stuffy with no ventilation/fan.“Overall hotel deserves the 2.5. friendly staff, hated that bathroom was so stuffy... more on MYTravelGuide

Quiet, nice pool area,... – Posted 1 Jun 2008

Excellent

Quiet, nice pool area, several access points to hotel (for luggage).Did not have a room with Queen or King for us--we had to use separate beds. ;-(... more on MYTravelGuide

Staff was very helpful,... – Posted 25 May 2008

Excellent

Staff was very helpful, accommodating, and friendly.A problem with hot water due to faulty valve caused a minor problem. Staff was willing to change... more on MYTravelGuide

The free internet.The girl... – Posted 25 May 2008

Good

The free internet.The girl who checked me in.“Great room. Free internet!”... more on MYTravelGuide

Quiet room and nice pool!Beds ... – Posted 21 May 2008

Excellent

Quiet room and nice pool!Beds need new mattresses- felt almost worn out.“We were very pleased with how quiet our room was. Very clean too. The staff... more on MYTravelGuide

Pric-ey... – Posted 21 May 2008

Mediocre

Room cleanliness - Room service did the best they could however the furnishings drapes, floor covering and etc was soiled and spotted- gen.mgr.should ... more on Travelocity

Absolutely nothing!It is an... – Posted 16 May 2008

Horrible

Absolutely nothing!It is an absolute mess, needs to be completely renovated!“No one should ever stay at this hotel. The staff is very unfriendly, the ... more on MYTravelGuide

Fast check in.They charged me ... – Posted 15 May 2008

Okay

Fast check in.They charged me for bottled water I did not drink.“Good location. Not as noisy as I thought it would be as it is right next to the... more on MYTravelGuide