Imperial Swan Hotel and Suites - Reviews

This place is TERRIBLE!!!... – Posted 18 Mar 2012

Horrible

From the moment you walk in the place smell like mold... We asked to see a room before we agreed to check in (luckily). On the way to the room we noted the hallway carpets were filthy, there were hol

Poor Customer Service!... – Posted 21 Feb 2010

Horrible

I used this hotel for my wedding. The ceremony and reception were held here. The wedding planner and the banquet staff were AMAZING!! I wanted the room set up a certain way and they had it EXACTLY the

Poor Customer Service... – Posted 4 Feb 2010

Horrible

I used this hotel for my wedding. The ceremony and reception were held here. The wedding planner and the banquet staff were AMAZING!! I wanted the room set up a certain way and they did exactly what I

NothingToo old - Smelled Old... – Posted 25 Jul 2009

Mediocre

NothingToo old - Smelled Old.“Would not stay here again.”... more on MYTravelGuide

Location. Everything I needed ... – Posted 19 Apr 2009

Excellent

Location. Everything I needed was 10 minutes or less.Carpet fresherner to strong. Needed to be steam cleaned.“Overall it was a good experience.”... more on MYTravelGuide

Within walking distance to... – Posted 25 Mar 2009

Excellent

Within walking distance to entertainment and great food.Parking.“This is a friendly, clean, centrally located hotel which seems to be upgrading and... more on MYTravelGuide

No hidden unpleasant issues,... – Posted 19 Mar 2009

Good

No hidden unpleasant issues, easy access, nice staff.Older hotel, restaurant not open for breakfast during weekday.“Great place to stay. Room is... more on MYTravelGuide

Bed was best.Small (15") TV... – Posted 13 Feb 2009

Good

Bed was best.Small (15") TV bad shower head.“It was like walking into an Art Deco hotel in Miami Beach. Restaurant wasn't open. Computer was down... more on MYTravelGuide

Bed was okOld not very... – Posted 11 Feb 2009

Mediocre

Bed was okOld not very updated and smelled like a smoking facility“Not impressed and very dissapoinded that it wasnt a a familiar brand of motel”... more on MYTravelGuide

Efficient, responsive... – Posted 6 Feb 2009

Good

Efficient, responsive staffthe wireless routers were overwhelmed during the week-end resulting in slow, poor, often dropped connections“The Imperial... more on MYTravelGuide

The rooms in this hotel were... – Posted 4 Feb 2009

Okay

The rooms in this hotel were considerably large.It was very noisy, you could hear everthing that was going on outside the room.“Overall it was a good ... more on MYTravelGuide

hotel exceeded our... – Posted 5 Jan 2009

Excellent

hotel exceeded our expectations. very clean. staff very professional and helpful. front desk manned at all times. room contained a microwave and... more on IgoUgo