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Nothing The staff was extremely rude to me, the bed was very uncomfortable, breakfast was not included in the price and cost $20 extra per person. It was very difficult to find the house, and the décor lacked any charm or appeal. I would not return to this B&B
the internal setting can be rather expensive for drinks and meals
Nice warm welcome at reception, the girl was very efficient and friendly. The welcome cocktail was a lovely surprise too. nothing.
Very modern and clean. Free internet access. No food or room service after 10pm
Clean, neat, good staff, lovely food at the restaurant.
Great welcome, nice quality, clean, modern, good food...very impressed. Breakfast room service was very disorganised and slow, plus this hotel is a bit pricey on food and drink.
Nice hotel for reasonable price
Comfort of the bed. Great shower and toiletries. I do not like the room layout as a huge mirror blocks out any daylight. Also, there should be an icemachine located on at least every other floor. Poor lighting for sightimpaired guests.
Amazing hotel - The hotel was classy, smart and decor was modern and sophisticated. The staff were friendly and helpful and the bedrooms were amazing. The view we has of the Forth Rail Bridge was wonderful and the room was decorated will attention paid to every detail. Complete luxury from the moment we arrived. The bar was well stocked and not over priced. Despite the hotel being fully booked with a wedding party staying the bar had plenty space for my husband and I to enjoy a few romantic drinks before bed. I would have prefered a bath as well as a shower in our room however the shower there was very powerful, hot and big enough for two. If the hotel hat a swimming pool it would perfect.
Very pleasant hotel with friendly staff, nice food and would stay there again. Probably the location. A little bit out in the sticks
It was a short stay but everything was fine, nice relaxing atmosphere. Good access to the airport. Shuttle bus to airport available but not early enough for our flight. Service starts at 6am
Clean,modern, comfortable and not far from town. Some lighting in the wardrobes behind the bed would help.
was there for a wedding and stayed only one night but had a very comfortable and enjoyable stay.
Comfortable room + excellent breakfast.
friendly staff,clean room,all sky channels We chose the hotel on the basis of the photograph and were very disappointed to be staying in an annex
The Wallace Bistro was excellent.Friendly courteosy staff and good quality food A liitle more assistance on arrival would have been welcomed
attended a wedding not enough towels
My second visit because the staff at this hotel are both helpful and friendly, and the hotel location is ideal for access from the motorway. Our room was large and we had an extra bed assembled for a last minute traveller on this occasion, cost £15, she reported it as comfortable enough. Breakfast was good at the hotel and evening meal, the previous night at nearby Wallaces, excellent. Nothing
The Staff were so friendly and supportive(went for a funeral). Food was excellent and rooms were really special. Nothing
A beautiful old house,we stayed in the main building.Very friendly staff, very helpful. Although there isn't a lift , we were offered help with our luggage. The room was clean and fresh, lovely décor and furnishings. Beautiful bathroom, lots of towels and fluffy robes. Little extras of fresh fruit and water, and a lovely bottle of wine, were appreciated. Very nice breakfast, lots of choice. Other meals were available in the bar kitchen adjacent to the hotel. It is quite informal and popular with locals, the food is very good and a little bit different.In easy walking distance of the amazing Kelpies, and an easy drive to the Falkirk Wheel and Antonine Wall. We would definitely recommend this hotel. Whilst the bar kitchen food at Cooks was very good, friendly staff etc., we had to cross the carpark to get to it. After the elegance of The Grange, it would have been nice to have the opportunity of a little "fine dining".
Made to feel welcome and the helpfullness of the Senior Receptionist
I wasn't aware that the main restaurant would not be open on the night I stayed (Sunday). Would have affected hotel selection
I stayed in the garden wing wich was lovely and quiet - no late night noise. Slow bar service.
Excellent Service all round. Fantastic rooms
We arrived very late in the hotel but the staff received us very friendly. The room is small but with everything you need. And our room had a little balcony. The view to the railwaybridge is stunning.
Good location. Meal options and menus good with great views from the restaurant and bar. Cooked breakfast was good. No choice of cereal, fruit etc for breakfast. Room looked out to street side of property so no real view.
Beautiful view and lovely town. Room was modern, clean and comfortable. No lift, so might need to consider if you can't carry your suitcases up stairs.
nice comfortable hotel My wife paid the bill .They charged here 130 pounds although the internet price was 79 pounds,including breakfast.I noticed this error when I was already on my way home.
Great setting with vies of both bridges from the bars The budget rooms look onto other rooms windows as they are between the old building and the newer building, also parking is either on the street or on a free car park a few hundred yards away.
really cute hotel in S. Queensferry, only 15 minutes from airport, excellent cafe with great views, free wireless, excellent shower, super helpful staff standard room was small and without view, bed could stand upgrading, no elevator (but ok considering good rate).
Fantastic view of Forth Rail Bridge from bedroom and restaurant windows.
Easy to find,stunning views and bars has great food & atmosphere
Excellent staff and service with the location an added bonus,the manager Craig was a gem and so helpful,the food was wonderful and made our short stay so pleasurable,we are contemplating booking for either Xmas or New Year. Please pass on our thanks to all the staff. P.S. the new lounge bar is brilliant! If any fault can be levelled why oh! Why did you not double glaze the room windows at the front rooms of the hotel.
The double room I stayed in was very big and warm Bed matterace on double bed was bent and very uncomfortable, suggest new matterace
Friendly welcome, helpfull staff. Nice clean hotel.
We loved the little town where the hotel was placed. And the hospitality of the hotel staff!, They made us feel, great!
Location convenient, but no parking. One electrical socket was condemmed. Bathroom decor was very tired but it all had character.
This B&B is in a small, quaint, old Scottish village on the Firth of Forth. The ambience of the area is overpowering & one everyone should have the chance to enjoy.
Location to the place I was visiting See below
The hostess was very helpful, she even called around for another room in the village for my surprise guest. The room was very pleasent although it was quite small. And the breakfast was cooked just as I requested. I had to use a bathroom one floor up and the toilet would not flush.
Very helpfull staff, looked after me very well. A great breakfast was included in the price and was a wonderful way to start the day.
Staff were very helpful at reception and the rooms were clean, very happy experience.
Breakfast very good value for money. Noise from "Boy Racers" at McDonalds next door and other inconsiderate Patrons outside front door. Weather was wonderful which meant the room was very hot and unable to get hardly any air.
Value for money Noisy room - could hear occupant above walking
Disappointed with the location advetised on the internet. It was a good 15 mins from Edingburgh airport. It was advertised as only 7 miles. It cost me £18 in taxi as it was late at night & no buses running. I was due to spend my last night there as it was supposed to be closed to airport but I cancelled & just got the airport express bus from Edinburugh city
Very polite staff, comfortable room and good food To be honest, We would say that there wasn't a thing to complain about.
1St floor links with restaurant Can't think of any
Very efficient, courteous and friendly staff.
Excellent location to access the Forth Bridge without the hassle of the local Edinburgh traffic.
Location Price!, We paid the most of all the guest staying at the hotel that weekend and were most annoyed at being told this by the manager infront of our party
This hotel is fantastic value for money - the staff are friendly and efficient, the food is simple and tasty, the rooms are comfortable and clean. One of the best 3 star hotels I have come across.
location and standard of rooms
Pleasant staff, public areas very good and well decorated.Food was good and reasonably priced. Value for money. Hallways to bedrooms scruffy and needs maintenance. Wall paper peeling in places, carpet edging strips need securing, generally needs a repaint and attention to detail. Took a while for hot water to come through in the morning. Bar prices were expensive.
Friendly helpfull staff, clean comfortable room. Excellent 3 course evening meal at a bargain price. Pet friendly with no extra charge.
the staff were extremely pleasant and helpful
Friendly service no
the hotel staff were very friendly especially a porter called gordon trying to get in the door at the hotel, both doors would not open and i had to struggle to get myself and my case through the revolving door
close drive to all attractions while staying out of the main city
the friendly staff ,the very clean modern room,breakfast area,it was all lovely.