Holiday Inn Lubbock-Hotel & Towers - Reviews

The hotel was GREAT, in all.... – Posted 27 Dec 2011

Excellent

The hotel was GREAT, in all. Staying there was amazing.... more on MYTravelGuide

This hotel is very clean,... – Posted 29 Nov 2011

Excellent

This hotel is very clean, staff is extremely friendly and clearly aim to please. They give the guests an option on housekeeping, we usually do not... more on MYTravelGuide

Old hotel located in Downtown ... – Posted 29 Nov 2011

Okay

Old hotel located in Downtown Lubbock.... more on MYTravelGuide

Horrible beds. No room... – Posted 27 Nov 2011

Mediocre

Horrible beds. No room service. Horrible area. Homeless lady tried to go through our luggage while putting it on rolling cart. Just very bad... more on MYTravelGuide

Nice, older facility. The... – Posted 17 Nov 2011

Good

Nice, older facility. The price was very fair for the room. The reception personnel were very friendly and helpful.... more on MYTravelGuide

The elevator showed an... – Posted 11 Oct 2011

Good

The elevator showed an expired inspection last time we stayed there we were told that the maintenance would get right on that a few weeks later... more on MYTravelGuide

After unpacking, I realized I ... – Posted 24 Jun 2011

Good

After unpacking, I realized I forgot to bring a power cord for my computer. I asked the front desk and they loaned me one for 3 days at no charge.... more on MYTravelGuide

Hotel was neat, clean and... – Posted 6 Jun 2011

Excellent

Hotel was neat, clean and updated. Staff was very friendly. Had no problems with the hotel.... more on MYTravelGuide

Hotel was overall worn. First ... – Posted 25 May 2011

Mediocre

Hotel was overall worn. First room had several stains on carpet. Hotel upgraded me to a suite, but this room also had stained and dirty carpets and... more on MYTravelGuide

Hotel staff surly and totally ... – Posted 21 May 2011

Mediocre

Hotel staff surly and totally unhelpful. Room was dirty and had no amenities usually provided by the hotel.... more on MYTravelGuide

On arrival, I requested a... – Posted 16 May 2011

Mediocre

On arrival, I requested a room with 2 beds. Front desk said they only had king bed and a cot (despite the almost completely empty parking lot). After ... more on MYTravelGuide

The hotel staff was extremely ... – Posted 13 May 2011

Excellent

The hotel staff was extremely friendly.... more on MYTravelGuide

I would not recommend this... – Posted 10 May 2011

Mediocre

I would not recommend this hotel to anyone. The rooms stunk, the beds were small, and the elevator floor was unstable. We wanted one bed, but were... more on MYTravelGuide

Doesn't appear you are... – Posted 18 Apr 2011

Horrible

Doesn't appear you are visiting these hotels before putting on your website or you are not following up to ensure the hotel.... more on MYTravelGuide

The lobby and bar are nice... – Posted 22 Mar 2011

Good

The lobby and bar are nice and comfortable. My room was a suite which was very nice and comfortable. But it overlooked a huge open empty atrium. It... more on MYTravelGuide

Great price for moderate... – Posted 20 Mar 2011

Okay

Great price for moderate hotel. Room was clean, and bed was comfortable.... more on MYTravelGuide

Average hotel, rooms decent,... – Posted 23 Feb 2011

Good

Average hotel, rooms decent, but paper thin walls. Not as clean as expected.... more on MYTravelGuide

There was used soap in the... – Posted 23 Feb 2011

Horrible

There was used soap in the shower and tissue on the toilet upon check in. Desk was dusty. Lamp did not work (it wasn't just a burned out bulb). A/C... more on MYTravelGuide

Seemed old but well kept.... – Posted 1 Jan 2011

Mediocre

Seemed old but well kept. Obsolete TV (who doesn't have a flat screen HD TV these days). No Comp breakfast. To be competitive in this business this... more on MYTravelGuide

Nothing like staying in a two ... – Posted 22 Dec 2010

Horrible

Nothing like staying in a two star hotel and paying for a three star.... more on MYTravelGuide

I really hope that we can... – Posted 19 Dec 2010

Excellent

I really hope that we can stay there again.... more on MYTravelGuide

While the drive up appeal,... – Posted 9 Dec 2010

Horrible

While the drive up appeal, the bar and the lobby were very attractive and inviting, the hotel room was disappointing and the customer service was... more on MYTravelGuide

We were not able to stay due... – Posted 24 Nov 2010

Horrible

We were not able to stay due to a family emergency-my son was hospitalized in EL Paso the day before and we never got to Lubbock!... more on MYTravelGuide

Complained on a questioner... – Posted 24 Nov 2010

Horrible

Complained on a questioner first night never got a response form manager.... more on MYTravelGuide

Very clean considering some... – Posted 18 Nov 2010

Excellent

Very clean considering some construction going on. Rooms are spacious and have very comfy beds. Staff was courteous and helpful. Only problem was the ... more on MYTravelGuide

Well kept for the age.... – Posted 6 Nov 2010

Good

Well kept for the age.... more on MYTravelGuide

Clean, comfortable, liked it. ... – Posted 3 Nov 2010

Excellent

Clean, comfortable, liked it. Would stay again.... more on MYTravelGuide

Very enjoyable stay. Staff... – Posted 28 Oct 2010

Good

Very enjoyable stay. Staff was excellent, room was nice. I would stay there again.... more on MYTravelGuide

This hotel needs renovating... – Posted 23 Oct 2010

Mediocre

This hotel needs renovating in a bad way. Rooms were dated and mattresses weren't comfortable. Carpet looked dingy. Location wasn't bad.... more on MYTravelGuide

The staff was nice the place... – Posted 11 Oct 2010

Horrible

The staff was nice the place was clean, they had the worst beds, pool was broke and the picture online is not what this hotel had as a pool. And the... more on MYTravelGuide

The hotel was very clean and... – Posted 10 Sep 2010

Excellent

The hotel was very clean and quiet. For the price, it far exceeded my expectations. The room was like a suite with a living area with television and... more on MYTravelGuide

The second tower has 2 room... – Posted 9 Sep 2010

Good

The second tower has 2 room suites. We were traveling with our 4 year old granddaughter, so this accommodation worked out very well.... more on MYTravelGuide

An older property, but it... – Posted 31 Aug 2010

Excellent

An older property, but it appears to have been re-done. Was very comfortable and clean, and had privacy for our child.... more on MYTravelGuide

meh... – Posted 10 Jun 2010

Okay

Older hotel somewhat refurbished. Deserted on a weekday stay.Breakfast was free with a voucher but was just quotokquotMusty smell in common areas.Not ... more on Travelocity

Easy accessibility to... – Posted 13 Apr 2010

Excellent

Easy accessibility to restaurants and shopping.Room smelled stale when entering.“Comfortable, nice linens, and helpful staff.”... more on MYTravelGuide

It was amazing for the cost.... – Posted 18 Mar 2010

Excellent

It was amazing for the cost. Clean, quiet andcomfortable.The pool needed to be cleaned.“It was amazing value for the price. We were even upgraded to... more on MYTravelGuide

Friendly front desk, clean... – Posted 20 Jan 2010

Good

Friendly front desk, clean and quiet rooms, easy access to major roads.Not the best part of town.“Although the hotel is an older facility, it has... more on MYTravelGuide

Convenient site.Dining... – Posted 15 Jan 2010

Excellent

Convenient site.Dining.“Everything was great with exception of dining room. Food was terrible, service was fine.”... more on MYTravelGuide

Poor Choice... – Posted 20 Dec 2009

Horrible

My room had no water pressure in the shower.It was either a water saving device or old plumbing.Same for the toilet--- it had trouble flushing as you ... more on Travelocity

It was clean, the room's were ... – Posted 1 Dec 2009

Excellent

It was clean, the room's were large, also it was a great value.The hot water did not work in shower, and the noise from the other room came straight... more on MYTravelGuide

The employees were great and... – Posted 22 Oct 2009

Excellent

The employees were great and the beds were really comfortable.Our bath was slow at draining.“My stay at this hotel was great. Even though house... more on MYTravelGuide

The hotel was excellent and... – Posted 1 Oct 2009

Excellent

The hotel was excellent and the staff very professional.Nothing.“Very nice hotel with everything a traveler with young children could want.”... more on MYTravelGuide

Did not have hot water at... – Posted 19 Aug 2009

Good

Did not have hot water at night for a shower.“Great location to Texas Tech, clean and friendly staff.”... more on MYTravelGuide

Fast service.Not clean.“This... – Posted 9 Aug 2009

Okay

Fast service.Not clean.“This hotel was extremely dirty and not well maintained at all.”... more on MYTravelGuide

The bed was very comfortable... – Posted 6 Aug 2009

Good

The bed was very comfortable.Did like that free breakfast was not available.“The hotel was very clean and the staff was friendly and knowledgeable. I ... more on MYTravelGuide

Enjoyed the dinning,... – Posted 5 Aug 2009

Excellent

Enjoyed the dinning, especially kids eat free!The pool was too small for such a nice hotel.“Everything went very well. Wish there was a larger... more on MYTravelGuide

Very comfortable and clean... – Posted 4 Aug 2009

Excellent

Very comfortable and clean.“Very nice, suite rooms. The staff was helpful. The room was comfortable and clean.”... more on MYTravelGuide