The few steps from our chandelier-lit lobby to the Haram transport you from one place of tradition to another. Whether viewing the Holy Mosque from your guestroom or sampling mouthwatering international or Saudi cuisine in one of the hotel restaurants, you are experiencing the authentic Makkah (or Mecca, as it is also known). We value your privacy, so you will not find a public mall or arcade in the lobby, just fellow guests and friendly staff. For us, Arab hospitality is a guiding philosophy.
Everything was good about this hotel. It gives you an elegant 5* feeling. Look and feel is beautiful and stay is very comfortable. The hotel is very close to Haram.
This hotel is filled with rude and irrogant employees, on top of terrible service. The breakfast was also horrible. It was limited to Arabic food with no variety.