The bell hops were nice and that's about all I can say nice about the place.
When we got there they couldn't find our reservation. They put us in a tiny room. (We paid extra for a corner executive king.) After 4 hours the room was still at 80 degrees. We were moved to a corner executive king (what we should had have from the beginning.) We called down to the front desk for a bottle opener waited 2 hours they never brought it up. The pool was dirty and disgusting. They claim its a 4 star hotel but we will never stay here again. We should have gone to the double tree.
Not as expected for a JW
Nice and clean. Close to the main attraction.
Noise when trying to sleep. Air vents would slam down making a loud noise and jolted me awake all night. Out of items more than once when ordering room service. Cold pool with no hot tub.
Wonderful service, comfortable and clean. Great location for us. Would love to stay there again.
No cold water from faucet