Tue 16/6
-
Wed 17/6
2 guests, 1 room
Deals from
£21
/Cheapest rate per night
Room type
Provider
Nightly total
King room, bed type unknown
£21
Standard Room, bed type unknown
£92
Deluxe room, 1 king bed
£101
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Situated a short stroll from New Orleans Union Passenger Terminal, Pontchartrain Hotel St Charles Avenue provides guests with a convenient base when in New Orleans. It is conveniently located for guests wishing to visit local attractions.

The hotel has recently been refurbished and offers valet parking, a 24-hour reception and an express check-in and check-out feature. It also has laundry facilities, a concierge and luggage storage.

Rooms at Pontchartrain Hotel St Charles Avenue come with mini bars and hair dryers.

Those staying at the hotel can dine on breakfast and lunch at the on-site bar, conveniently located for those who want to stay nearby for a meal and a drink. There is also the added advantage of an in-house restaurant.

Pontchartrain Hotel St Charles Avenue is a convenient base to discover nearby Bourbon Street and Mercedes-Benz Superdome. The New Orleans Botanical Garden and Canal Street New Orleans are easily reached by car.

8.3
Very good rating
Based on 524 verified guest reviews

Latest deals for The Pontchartrain Hotel

Tue 16/6
-
Wed 17/6
King room, bed type unknown
£21
nightly with fees
Deluxe room, 1 king bed
£101
nightly with fees
Standard Room, 1 king bed
£106
nightly with fees
Standard Room, bed type unknown
£92
nightly with fees
Deluxe room, 1 king bed
£132
nightly with fees
King room, bed type unknown
£147
nightly with fees
King room, bed type unknown
£98
nightly with fees
Standard Room, 1 king bed
£143
nightly with fees
Deluxe room, bed type unknown
£148
nightly with fees
Standard Room, 2 double beds
£113
nightly with fees
King room, bed type unknown
£137
nightly with fees
Deluxe room, 1 king bed
£144
nightly with fees
Deluxe room, 2 queen beds
£115
nightly with fees
King room, bed type unknown
£128
nightly with fees
Standard Room, 1 king bed
£129
nightly with fees
Standard Room, bed type unknown
£122
nightly with fees
Deluxe room, 1 king bed
£133
nightly with fees
Double room, 1 king bed
£146
nightly with fees
King room, 1 king bed
£139
nightly with fees
Double room, 2 double beds
£254
nightly with fees
King room, bed type unknown
£140
nightly with fees
Queen room, 2 queen beds
£159
nightly with fees
Double room, bed type unknown
£245
nightly with fees
Deluxe room, 1 king bed
£159
nightly with fees
King room, bed type unknown
£174
nightly with fees
Standard Room, 2 double beds
£198
nightly with fees
Superior room, bed type unknown
£254
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Pontchartrain Hotel

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Coffee machine
  • Valet parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Toilet with grab rails
  • Upper floors accessible by lift

General

  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • City view
  • Storage available

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Services and conveniences

  • ATM on-site
  • Wake-up service
  • Meeting/Banquet facilities
  • Key access
  • 24-hour front desk

Bedroom

  • Feather pillow
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Dining

  • Minibar
  • Restaurant
  • Bar/Lounge
  • Coffee machine

Parking and transportation

  • Parking
  • Valet parking
  • Private parking

Laundry

  • Laundry service
  • Iron and ironing board

Workspace

  • Laptop safe
  • Desk

Outdoor

  • Terrace/Patio

Health and safety

  • Daily housekeeping

Family friendly

  • Cribs available

Fitness

  • Fitness centre

Reviews of The Pontchartrain Hotel

8.3
Very good
524 verified ratings
Wonderful
319
Very good
64
Good
51
Okay
31
Fair
25
Mediocre
16
Poor
18

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location, friendly and professional staff, and the quality of its dining options including bars and restaurants. The historic charm and rooftop bar were also highlights. However, some guests noted issues with cleanliness, dated facilities, and bed comfort. Service was generally praised, though a few negative experiences at the front desk were reported. Overall, the hotel offers a charming stay with good amenities in a prime location.
AI-generated from customer reviews
Location10 out of 10
Service9 out of 10
Restaurant8 out of 10
Bed Comfort3 out of 10
Cleanliness1 out of 10
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Score by provider

All reviews

2.0
Poor
Lyn, Jan 2025
Pretty building exterior, nice soap, pretty New Orleans style decor. The beds were comfortable but it is hard to sleep with the old wall heat unit blasting stinky mold smelling air all night. The room was dirty like don’t sit on the stained dingy furniture kind of dirty and mildew in the window and shower. Old damp smoke smell in the room. The carpet was pulled and stretched at the seams and edge ...
Read more
5.1
Fair
Anonymous, Mar 2017
Pros (+) Lobby. Room. Tin Roof Bar
Cons (-) Difficult to adjust air to cool. Shower removable spray comes off when water turned on and sprays in face and sprayed wife in hair outside when she used wetting entire room.. Over priced and overrated.
9.7
Wonderful
Mark, Jan 2017
Pros (+) The hotel is quaint and historic but updated with all the modern amenities. It's the best of both world's. Also, I don't think I've ever met a friendlier staff. Folks in NOLA are typically very friendly (and genuinely so), but everyone at the Pontchartrain, from the front desk to the bar to the housekeeping staff, seemed delighted to have us there.
Cons (-) The Garden district is a little removed from the CBD/Quarter area. Prepare to spend $$$ on taxis/Uber if you want to live it up.
9.7
Wonderful
Anonymous, Jan 2017
Pros (+) Location, Restaurants, Bar
Cons (-) Uncomfortable Beds, no extra pillows

Location

2031 St. Charles Avenue, New Orleans, LA 70130

What's nearby

  • Robert E. Lee Monument0.7 mi
  • New Orleans Morial Convention Center1.1 mi
  • Mardi Gras World1.1 mi
  • Caesars Superdome1.1 mi
  • Place St. Charles1.3 mi
  • Saenger Theatre1.5 mi
  • Historic New Orleans Collection1.7 mi
  • Jackson Square1.8 mi
  • Bourbon Street1.9 mi
  • Canal Street New Orleans2.2 mi
  • New Orleans Mint2.2 mi
  • French Market2.3 mi

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about The Pontchartrain Hotel

Low season

High season

Average price (weeknight)

March
June
£114
Cheapest month to stay with an average 5% drop in price.
Most expensive month to stay with an average 5% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at The Pontchartrain Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Pontchartrain Hotel

  • If you’re after a cheap room at The Pontchartrain Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in March and June.
  • The cheapest price a room at The Pontchartrain Hotel was booked for on KAYAK in the last 2 weeks was £121, while the most expensive was £121.
  • How long should you stay at The Pontchartrain Hotel? KAYAK users usually book their rooms here for 5 days.

FAQs when booking at The Pontchartrain Hotel

  • How do I get from the Louis Armstrong New Orleans International Airport to The Pontchartrain Hotel?

    The hotel can be easily reached both by taxi and by public transport from the airport. If you are looking at getting a cab, the trip will take around 45min with flat rates for taxi fares to the New Orleans center. Getting to the hotel will cost $36 for 2 people or $15 each if it’s a party of 3 or more. To use public transport, board bus line E-2 leaving from the airport and heading towards Tulane At Loyola. Get off at the last stop of the route, which is the Tulane At Loyola bus stop, and walk over to the S. Rampart At Gravier bus stop, which will be a 3min walk away. From there, board bus line 91 heading to Walmart At Tchoupitoulas and get off 11 stops later at the Jackston At St Charles stop. The hotel will then be a 1min walk away.

  • What are my options for breakfast when staying at The Pontchartrain Hotel?

    Breakfast at the hotel is served every morning at the Silver Whistle Café, which is located on the ground floor and is open from 7:00 am to 3:00 pm every day. You will be able to order from an a la carte menu, which offers both sweet options such as waffles, muffins, and yogurt mixed with granola and fruit, and savory options such as egg-based meals and ham and cheese sandwiches.

  • What are the parking rates at The Pontchartrain Hotel?

    If you are looking at driving to the hotel, you will be able to use the onsite parking facilities, which are available through valet parking for a fee of $35 per night with in and out privileges. If you are looking for a more economical option, free street parking is available but keep in mind that spots are very limited.

  • How can I organize an event at The Pontchartrain Hotel?

    The hotel has one event space that can either be set up in theater style for conferences, with round tables for a dinner or left empty for a standing event. The space can accommodate up to 250 guests at its maximum. The hotel has audio-visual equipment that you will be able to use, and if you wish to add some catering, it can be organized through a third party service provider that the hotel uses on a regular basis.

  • What is the pet policy at The Pontchartrain Hotel?

    The hotel has a number of pet friendly rooms located on the second floor and welcomes both pet cats and pet dogs. You are allowed to have up to 2 pets per guestroom, with a maximum weight of 50 lb per pet, and you will be paying a pet fee of $75 per pet per stay. If you need to take your dog out for their daily walk or to play, you will find a small green area in the vicinity of the hotel.(Prices checked 06/08/19).

  • Where is The Pontchartrain Hotel located?

    The Pontchartrain Hotel is located at 2031 St. Charles Avenue in Central City, 1.4 miles from the centre of New Orleans. Robert E. Lee Monument is the closest landmark to The Pontchartrain Hotel.

  • When is check-in time and check-out time at The Pontchartrain Hotel?

    Check-in time is 16:00 and check-out time is 11:00 at The Pontchartrain Hotel.

  • Does The Pontchartrain Hotel offer free Wi-Fi?

    Yes, The Pontchartrain Hotel offers free Wi-Fi.

  • How far is The Pontchartrain Hotel from the airport?

    The Pontchartrain Hotel is 11.2 miles from New Orleans Louis Armstrong. The Pontchartrain Hotel is 68.5 miles from Gulfport Biloxi Regional.

  • How does KAYAK find such great The Pontchartrain Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Pontchartrain Hotel in New Orleans and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Pontchartrain Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Pontchartrain Hotel.

Nearby hotels and places to stay

3-star hotel
25% cheaper
Club Wyndham Avenue Plaza
8.7 Excellent (780 reviews)0.02 miOutdoor pool, Fitness centre, Restaurant£83+
3-star hotel
26% cheaperSt Charles Coach House, an Ascend Collection Hotel8.7 Excellent (737 reviews)0.04 miRestaurant, Free Wi-Fi, Tea/coffee maker£81+
3-star hotel
16% cheaperHotel Tonnelle New Orleans, A Tribute Portfolio Hotel8.5 Excellent (804 reviews)0.1 miFitness centre, Restaurant, Bar/Lounge£93+
3-star hotel
Henry Howard Hotel9 Excellent (100 reviews)0.1 miBar/Lounge, Room service, Free Wi-Fi£127+
3-star hotel
26% cheaperSt Charles Coach House, an Ascend Collection Hotel8.7 Excellent (737 reviews)0.04 miRestaurant, Free Wi-Fi, Tea/coffee maker£81+
3-star hotel
25% cheaper
Club Wyndham Avenue Plaza
8.7 Excellent (780 reviews)0.02 miOutdoor pool, Fitness centre, Restaurant£83+
3-star hotel
16% cheaperHotel Tonnelle New Orleans, A Tribute Portfolio Hotel8.5 Excellent (804 reviews)0.1 miFitness centre, Restaurant, Bar/Lounge£93+
3-star hotel
Henry Howard Hotel9 Excellent (100 reviews)0.1 miBar/Lounge, Room service, Free Wi-Fi£127+
3-star hotel
Henry Howard Hotel9 Excellent (100 reviews)0.1 miBar/Lounge, Room service, Free Wi-Fi£127+
3-star hotel
25% cheaper
Club Wyndham Avenue Plaza
8.7 Excellent (780 reviews)0.02 miOutdoor pool, Fitness centre, Restaurant£83+
3-star hotel
26% cheaperSt Charles Coach House, an Ascend Collection Hotel8.7 Excellent (737 reviews)0.04 miRestaurant, Free Wi-Fi, Tea/coffee maker£81+
3-star hotel
16% cheaperHotel Tonnelle New Orleans, A Tribute Portfolio Hotel8.5 Excellent (804 reviews)0.1 miFitness centre, Restaurant, Bar/Lounge£93+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.9
1.4 mi
New Orleans Louis Armstrong
11.2 mi