Empress Inn And Suites By The Falls

2 stars
5951 Clark Avenue, Niagara Falls, ON L2G 3W3, Canada
Niagara Falls, Canada
+1 905 356 3700
6.1
Okay
based on 1944 reviews
1,944 reviews
Wed 17/6
-
Thu 18/6
2 guests, 1 room
Deals from
£28
/Cheapest rate per night
Room type
Provider
Nightly total
King room
£28
Standard Room
£29
Double room
£29
27 more Empress Inn And Suites By The Falls deals
27 more Empress Inn And Suites By The Falls deals
Balcony
Bedroom
Other
Outdoor view
Other
Other
Other
Other
Dining room
Bathroom
Dining room
Other
Other
Restaurant
Bathroom
Bathroom
Bathroom
Bedroom
Building
Room amenity
Other
Outdoor view
Other
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Other
Photos of Empress Inn And Suites By The Falls
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Located in Niagara Falls City, Empress Inn and Suites by Elevate Rooms provides complimentary wireless internet and a gym. It is close to Niagara Falls.

This 3-star hotel provides an airport shuttle, babysitting/child services and a 24-hour reception. In addition, the multilingual staff are on hand to provide assistance.

Empress Inn and Suites by Elevate Rooms has 80 rooms, all of which are equipped with a variety of amenities to ensure a comfortable stay.

The location of the hotel permits easy access to many tourist attractions. Fallsview Casino Resort and Niagara River are a short walk away.

6.1
Okay rating
Based on 1,944 verified guest reviews

Latest deals for Empress Inn And Suites By The Falls

Wed 17/6
-
Thu 18/6
King room
bed type unknown
£28
nightly with fees
bed type unknown
£32
nightly with fees
bed type unknown
£45
nightly with fees
Double room
bed type unknown
£29
nightly with fees
bed type unknown
£36
nightly with fees
bed type unknown
£67
nightly with fees
Standard Room
bed type unknown
£29
nightly with fees
1 double bed
£35
nightly with fees
bed type unknown
£37
nightly with fees
Queen room
bed type unknown
£29
nightly with fees
2 queen beds
£34
nightly with fees
bed type unknown
£37
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Empress Inn And Suites By The Falls

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Airport shuttle
  • Internet
  • Parking
  • Laundry service
  • Laundry facilities

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Air-conditioned
  • Smoke alarms
  • Heating

Accessibility and suitability

  • Allergy-free room
  • No smoking
  • Hypoallergenic
  • Accessible parking
  • Designated smoking area

Health and safety

  • CCTV outside property
  • Daily housekeeping
  • Safe
  • First-aid kit
  • CCTV in common areas

Dining

  • Restaurant
  • Bar/Lounge
  • Vending machine (drinks)
  • Microwave

Services and conveniences

  • ATM on-site
  • Currency exchange on-site
  • Room service
  • 24-hour front desk

Parking and transportation

  • Parking
  • Airport shuttle
  • Private parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

General

  • Soundproof rooms
  • Family rooms
  • Storage available

Outdoor

  • Balcony
  • Grill

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Eco tourism
  • Casino

Family friendly

  • Babysitting or child care

Reviews of Empress Inn And Suites By The Falls

6.1
Okay
1944 verified ratings
Wonderful
248
Very good
230
Good
359
Okay
218
Fair
300
Mediocre
161
Poor
428

Summary of reviews

Guests say
Guests generally appreciated the hotel's convenient location near attractions and friendly, accommodating staff. Positive mentions include good value for price and helpfulness of the staff. However, many guests expressed strong dissatisfaction with cleanliness, citing dirty rooms, unpleasant smells, and bed bugs. Several guests also found the rooms small and beds uncomfortable. Service was positively noted, especially staff friendliness and helpfulness, but some negative experiences with staff were also reported. Overall, the hotel is valued for location and service but criticized for poor cleanliness and room comfort.
AI-generated from customer reviews
Location8.5 out of 10
Service7.5 out of 10
Bed Comfort3.5 out of 10
Room Size3 out of 10
Cleanliness1 out of 10
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All reviews

2.0
Poor
Moneka S, Jul 2016
Cons (-) The manager and staff were very disrespectful and rude. We had confirmed a check in time of 8am days before our trip yet they denied us a room and argued with us for two hours until I called bookings.com. The room itself was cleaned quickly but not well. I would not have written a bad review if they had spoken to me with respect.

Location

5951 Clark Avenue, Niagara Falls, ON L2G 3W3

What's nearby

  • Skylon Tower0.3 mi
  • Queen Victoria Park0.3 mi
  • Criminals Hall of Fame0.4 mi
  • Niagara SkyWheel0.4 mi
  • Clifton Hill0.4 mi
  • Niagara Fallsview Casino Resort0.4 mi
  • Niagara Falls0.5 mi
  • Fallsview Indoor Waterpark0.6 mi
  • Casino Niagara0.6 mi
  • Journey Behind The Falls0.7 mi
  • Rainbow Bridge0.7 mi
  • Horseshoe Falls0.7 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Empress Inn And Suites By The Falls

Low season

High season

Average price (weeknight)

Average price (weekend night)

November
September
£47
£37
Cheapest month to stay with an average 17% drop in price.
Most expensive month to stay with an average 31% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Empress Inn And Suites By The Falls

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Empress Inn And Suites By The Falls

  • If you’re after a cheap room at Empress Inn And Suites By The Falls, then you should consider staying during the low season. The cheapest deals can generally be found in November and July.
  • The cheapest price a room at Empress Inn And Suites By The Falls was booked for on KAYAK in the last 2 weeks was £44, while the most expensive was £44.
  • How long should you stay at Empress Inn And Suites By The Falls? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Empress Inn And Suites By The Falls

  • Where is Empress Inn And Suites By The Falls located?

    Empress Inn And Suites By The Falls is located at 5951 Clark Avenue in Fallsview, 0.2 miles from the centre of Niagara Falls. Skylon Tower is the closest landmark to Empress Inn And Suites By The Falls.

  • When is check-in time and check-out time at Empress Inn And Suites By The Falls?

    Check-in time is 15:00 and check-out time is 11:00 at Empress Inn And Suites By The Falls.

  • Does Empress Inn And Suites By The Falls offer free Wi-Fi?

    Yes, Empress Inn And Suites By The Falls offers free Wi-Fi.

  • How far is Empress Inn And Suites By The Falls from the airport?

    Empress Inn And Suites By The Falls is 7 miles from Niagara Falls. Empress Inn And Suites By The Falls is 8.4 miles from St Catharines.

  • How does KAYAK find such great Empress Inn And Suites By The Falls hotel deals?

    KAYAK scours the web for all room deals available at Empress Inn And Suites By The Falls in Niagara Falls and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Empress Inn And Suites By The Falls and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Empress Inn And Suites By The Falls.

Nearby hotels and places to stay

Closest

See more nearby stays
2-star hotel
28% cheaperFairway Inn by the Falls6.4 Good (994 reviews)0.08 miRoom service, Free Wi-Fi, Wi-Fi available in all areas£30+
3-star hotel
Courtyard by Marriott Niagara Falls8.6 Excellent (2,772 reviews)0.09 miOutdoor pool, Indoor pool, Fitness centre£98+
2-star hotel
Quality Inn & Suites6.4 Good (1,198 reviews)0.09 miIndoor pool, Fitness centre, Restaurant£61+
3-star hotel
Fairfield by Marriott Niagara Falls, Canada8.1 Excellent (1,786 reviews)0.1 miIndoor pool, Fitness centre, Free Wi-Fi£112+

Cheapest

See cheapest stays in Niagara Falls
2-star hotel
28% cheaperFairway Inn by the Falls6.4 Good (994 reviews)0.08 miRoom service, Free Wi-Fi, Wi-Fi available in all areas£30+
3-star hotel
Ramada by Wyndham Niagara Falls/Fallsview5.9 Okay (3,478 reviews)0.18 miIndoor pool, Fitness centre, Restaurant£44+
2-star hotel
Rainbow Motor Inn - Fallsview5.6 Okay (818 reviews)0.4 miOutdoor pool, Free Wi-Fi, Wi-Fi available in all areas£44+
2-star hotel
Falls Lodge and Suites7.4 Good (1,830 reviews)0.12 miWi-Fi, Wi-Fi available in all areas, Flat-screen TV£45+

Most recommended

See most recommended stays in Niagara Falls
3-star hotel
Cannery Lofts Niagara
9.2 Excellent (924 reviews)0.34 miWi-Fi, Tea/coffee maker, Coffee machine£106+
4-star hotel
Sterling Inn & Spa9.1 Excellent (3,019 reviews)0.24 miFitness centre, Restaurant, Bar/Lounge£130+
3-star hotel
Vittoria Hotel & Suites8.7 Excellent (4,350 reviews)0.24 miIndoor pool, Fitness centre, Restaurant£95+
3-star hotel
Courtyard by Marriott Niagara Falls8.6 Excellent (2,772 reviews)0.09 miOutdoor pool, Indoor pool, Fitness centre£98+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6.7
0.2 mi
St Catharines
8.4 mi

Everything you need to know for your stay in Niagara Falls