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User Reviews
3.35 out of 5
Expect to get the worst rooms ...
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Posted 29 Nov 2011
Expect to get the worst rooms they have available, with no view. Once the hotel staff learns that you are only paying a little over $100 for the... more on MYTravelGuide
On arrival staff provided us...
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Posted 19 Oct 2011
On arrival staff provided us with smoking room after specifically requesting non smoking due to allergies. After returning to front desk they... more on MYTravelGuide
The hotel was great, service...
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Posted 18 Oct 2011
The hotel was great, service was great. The I notified the lady about switching my room to a King bed for the same price and she automatically did it ... more on MYTravelGuide
This is a very nice hotel....
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Posted 5 Oct 2011
This is a very nice hotel. The room had a view of a wall about 20 feet away.... more on MYTravelGuide
This hotel was gorgeous and...
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Posted 30 Sep 2011
This hotel was gorgeous and staffing was friendly. Highly recommend a falls view room, we had a full falls view, viewing the American and Canadian... more on MYTravelGuide
I love the Hilton....
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Posted 6 Sep 2011
I love the Hilton.... more on MYTravelGuide
Overall good - except for the ...
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Posted 28 Aug 2011
Overall good - except for the slow elevators.... more on MYTravelGuide
Prime location across street...
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Posted 22 Jul 2011
Prime location across street from casino. Wonderful view of American Falls and room was quiet. Room was clean, comfortable and in great condition.... more on MYTravelGuide
Arrival to the hotel was...
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Posted 11 Jul 2011
Arrival to the hotel was fairly difficult because the parking is located in the rear. It took one trip around the block to realize that parking was... more on MYTravelGuide
Nice hotel for both business...
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Posted 21 Jun 2011
Nice hotel for both business and family. The restaurants are very nice.... more on MYTravelGuide
The room we were given faced...
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Posted 20 Jun 2011
The room we were given faced a wall, the worst view I've ever had. I asked the checkin clerk for an upgrade and was told none were available, not... more on MYTravelGuide
An excellent example of what...
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Posted 3 Jun 2011
An excellent example of what Hilton Hotels can offer.... more on MYTravelGuide
Overall, was expecting more...
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Posted 29 Apr 2011
Overall, was expecting more from a Hilton. Staff seemed a bit unprofessional at the front desk, valet. Had a problem with shower temperature, sent... more on MYTravelGuide
A place such as the Hilton...
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Posted 28 Apr 2011
A place such as the Hilton was really really unhappy. Temperature problem, the soaker tub in our room didn't work! the sauna near the pool was... more on MYTravelGuide
Vomit Bed...
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Posted 7 Jan 2011
Just got back from the worst stay at a hotel in my life.Not only would I not go back to this hotel but I have automatically taken any Hilton Hotel... more on IgoUgo
Watch out for the small print...
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Posted 30 Nov 2010
I stayed here for two days. Room was nice. They make you pay for WiFi. When I arrived, right by the ice bucket was a bottle of Evian with a tag on it ... more on Travelocity
Great hotel. The family...
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Posted 24 Nov 2010
Great hotel. The family suites are very good and the view was wonderful.... more on MYTravelGuide
Pleased Overall...
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Posted 7 Nov 2010
We were overall very pleased with the hotel.Great location, helpful staff, and they unexpectedly upgraded us to a deluxe suite instead of a regular... more on Travelocity
From the valet parking to the ...
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Posted 16 Sep 2010
From the valet parking to the comfort and view in our room we had a really nice relaxing stay.... more on MYTravelGuide
Got upgrade....
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Posted 24 Aug 2010
Nice time.I got an upgrade because all the two queen rooms were booked.The desk clerk asked me if I would consider a king room with a Casino/Falls... more on Travelocity
4 STARS ??...
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Posted 23 Aug 2010
4 stars with barely 1 star service... Would never stay at this hotel and other hiltons anywhere.... more on IgoUgo
4 STARS ??...
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Posted 23 Aug 2010
4 STARS WITH BARELY 1 STAR SERVICE... WOULD NEVER STAY AT THIS HOTEL AND OTHER HILTONS ANYWHERE.... more on Travelocity
not GOOD customer service at...
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Posted 9 Aug 2010
just spent two nights here. when in the valet car lot upon arriving my car was hit by another customer, we were already out of the car with valet getting luggage out of the car. security was called, a
It was very conveniently...
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Posted 1 Dec 2009
It was very conveniently located and the staff-everyone-was helpful/friendly.“The view was spectacular. The hotel was conveniently located the the... more on MYTravelGuide
Beware! Unauthorized upgrade...
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Posted 16 Nov 2009
My spouse and I had 3 nights reserved in advance through website. We check the voucher option for $*, a one time charge. Forward to the day of... more on Travelocity
Great view of the falls...
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Posted 13 Oct 2009
Great view of the falls.Breakfast was not complimentary.“Breakfast buffet was not complimentary despite that it says that it is.”... more on MYTravelGuide
Its location.Every employee...
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Posted 14 Sep 2009
Its location.Every employee was looking for a tip, you had to tip the valet even though you paid for this service.“Excellent hotel, perfect location, ... more on MYTravelGuide
GREAT LOCATION - NOT SO CLEAN ...
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Posted 22 Aug 2009
First off, the location of the hotel is great and easy to access the Falls area.It is located right across the street from the new Fallsview Casino... more on Travelocity
Hilton Hotel, Niagra Falls...
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Posted 3 Aug 2009
Things went smooth and were fine but I would have to complain about the cleaniness of the room, while not BAD I would mention that as we were... more on Travelocity
Very happy...
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Posted 31 Jul 2009
We had a wonderful time at the hotel.Beautiful two room suite overlooking the American falls.Would recommend the two bedroom suite when traveling... more on Travelocity
Spectacular view! Roomy 2...
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Posted 30 Jul 2009
Pros:Awesome, breath-taking view of entire Falls. Windows stretched from ceiling-to-floor, so view was spectacular. Could see window from jacuzzi... more on Travelocity
unauthorized charges...
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Posted 20 Jul 2009
Hotel staffs are very unfriendly. Me & my husband got into the hotel at 2:17 am on June 27, 2009 and was able to check-in (thru advanced reservations ... more on Travelocity
Location was great. Hotel...
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Posted 19 Jul 2009
Location was great. Hotel staff very helpful and very friendly.Nothing.“Irecommend to anyone to stay at this hotel. It was 5 minutes from the falls.... more on MYTravelGuide
Worth the money...
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Posted 19 Jul 2009
We have stayed at many other hotels before but the hilton by far is the nicest. The room was very clean and the fallsview view was beautiful from our ... more on Travelocity
South Tower NOT ready for...
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Posted 6 Jul 2009
We stayed in the South Tower in a very nice room with a great view of the falls.But there were only three elevators to support 50+ floors!They are... more on Travelocity
Best location.Unfriendly...
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Posted 28 Jun 2009
Best location.Unfriendly staff.“The only thing good about this hotel it its location. Except that, the staff is very unfriendly. When I went for... more on MYTravelGuide
Clean friendly.Elevators were ...
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Posted 23 Jun 2009
Clean friendly.Elevators were not working so great took long time to go up and down.“This hotel was close to the falls walking distance to everywhere ... more on MYTravelGuide
The kids loved the swimming...
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Posted 26 Apr 2009
The kids loved the swimming pool and slide was great. I liked the free shuttle.The amount of chlorine in the pool really affected all of us.“The... more on MYTravelGuide
Very friendly staff, clean...
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Posted 9 Apr 2009
Very friendly staff, clean rooms, nice pool, family friendly.Food was pricey for the quality.“We really enjoyed our trip to Niagara Falls, the hotel... more on MYTravelGuide
Beware of Extra Charges to...
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Posted 5 Mar 2009
The Hotel was nice and the easiness of being next to the casino was great but the whole experience has been ruined by several charges added to our... more on Travelocity
Bring Extra Cash!!!!...
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Posted 27 Feb 2009
Nice Hotel overall. We got the Romance Suite when we booked. The Watermark restaurant on the 33 floor is very expensive, and the food was good but... more on Travelocity
Bring your wallet!!!...
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Posted 21 Aug 2008
It was hugely expensive to stay here and there were some very simple things that were not included.We had to pay for internet, one day or one week....... more on Travelocity
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Hotel Niagara Falls |
