Niagara Falls Marriott Gateway on the Falls - Reviews

Bad Costumer Service!... – Posted 1 Mar 2011

Horrible

When i booked they told me that if i stay before a certain date that i would get an upgrade to a falls view room and breakfast for two for the same... more on Travelocity

AMAZING HONEYMOON SPOT!... – Posted 17 Dec 2010

Excellent

My Husband and I just recently stayed at the Sheraton Fallsview Hotel. We were amazed by the Falls right outside the window, Gorgeous view! You get... more on Travelocity

Expensive and out of the way... – Posted 27 Oct 2010

Okay

The rooms are big and the beds are very comfortable but it is the farthest hotel from all the activities of Niagra Falls.Yes the scene from my window ... more on Travelocity

Best Location at Niagara Falls... – Posted 6 Oct 2010

Excellent

Spectacular view of Niagara Falls from our room.... more on Travelocity

surprise anniversary!!!!!... – Posted 13 Sep 2010

Excellent

this hotel is amazingly beautiful!! the front desk staff were nice. our room was very clean..however in your photos,you show photos that overlook the ... more on Travelocity

Hotel was clean, staff was... – Posted 7 Sep 2010

Good

Hotel was clean, staff was friendly, room spacious and clean. Beds squeaked. Food was just OK, the Sheraton on the Falls had a better breakfast. View ... more on MYTravelGuide

Hotel is dated and in need of ... – Posted 6 Sep 2010

Good

Hotel is dated and in need of a renovation and Internet service should be free.... more on MYTravelGuide

Fantastic overall, great... – Posted 30 Aug 2010

Excellent

Fantastic overall, great view, great restaurant (breakfast and dinner).... more on MYTravelGuide

A room with a view!... – Posted 21 Aug 2010

Good

A friend and I spent a romantic couple of nights at the falls.We had resereved a city room view, but when asked if we wanted an upgrade to a... more on Travelocity

Hotel View of the Falls Is... – Posted 21 Aug 2010

Excellent

I absolutely loved the hotel!! The view of the falls was both beautiful and breathtaking.I would definitely stay here again.... more on Travelocity

Beautiful Room with a... – Posted 15 Aug 2010

Excellent

Hotel room was just as pictured.Room was very spacious with king size bed and pull-out couch.View of falls was spectacular!Bathroom was very large... more on Travelocity

Best Views, First Rate... – Posted 11 Aug 2010

Excellent

Our stay at the Sheraton Fallsview made our already great vacation even better.We arrived late, around 7 PM and high level falls view rooms which we... more on Travelocity

Sheraton Fallsview Hotel in... – Posted 22 Jul 2010

Good

Room was very clean and nice.Front desk clerk was not helpful.However, the bell captain answered all of our questionsin a cordial manner.Too bad they ... more on Travelocity

Misleading... – Posted 21 Jun 2010

Okay

I reserved a jacuzzi suite, with the perception that my room had floor to ceiling glass overlooking the falls.When I arrived I was informed that "... more on Travelocity

very satisfied... – Posted 12 Jun 2010

Excellent

Everything was excellent except the charge for parking... more on Travelocity

about staff... – Posted 1 Apr 2010

Horrible

staff are very "unfriendly",; they don't greet you or even make you feel you're welcome at all. I would not recommend to stay here at all. They're also a little expensive compared to other hotels in t

I stayed at this hotel for 3... – Posted 20 Mar 2010

Excellent

I stayed at this hotel for 3 days. The hotel is beautiful and very clean. The staff was very friendly and accommodating. I paid close to $275 US... more on IgoUgo

Nice location with view of... – Posted 29 Oct 2009

Good

Nice location with view of Niagara Falls.No bellman or luggage cart available at check-in.“Check-in was below par for 4 star hotel. Neither bellman... more on MYTravelGuide

No view of falls for our room.... – Posted 20 Oct 2009

Mediocre

No view of falls for our room. Bathtub filled during shower.“My previous experiences with hotels were that they accommodated me the same as any... more on MYTravelGuide

Nothing.Did not mention... – Posted 19 Oct 2009

Horrible

Nothing.Did not mention parking fees ever!“I will never stay at that hotel ever again. They never mentioned a parking fee and so the day I left, I... more on MYTravelGuide

Great Location!!... – Posted 15 Oct 2009

Excellent

This hotel is BEAUTIFUL and is in a great location!We had a fallsview room, WORTH the extra 20 dollars per night, we were able to see the falls lite... more on Travelocity

False advertisement... – Posted 18 Aug 2009

Mediocre

I booked a room with two queen size beds, I got a room with one king size bed and a soffa bed. The room was also advertised as having a view of the... more on Travelocity

Great Views!Great Location!... – Posted 16 Aug 2009

Excellent

Our family visited Niagara Falls in August, 2009.We loved the location of the Sheraton on Fallsview Blvd.This Sheraton is located about a 30 minute... more on Travelocity

I loved the full length... – Posted 1 Aug 2009

Good

I loved the full length window view of the falls from our room.The hotel did not have a continental breakfast and charged for parking.“We had a... more on MYTravelGuide

Sheraton FallsView... – Posted 28 Jul 2009

Excellent

Beautiful view from Hotel--everyone working there was very nice--very efficient. Very friendly --dinner in the hotel was expensive but that was true... more on Travelocity

Excellent view of the falls - ... – Posted 23 Jul 2009

Excellent

Excellent view of the falls - lot's of ladies :PNo Mini-Bar“Been here numerous times, great stay, would definitely go back soon. Very clean,... more on MYTravelGuide

I would give it NO STAR not 4 ... – Posted 10 Jul 2009

Horrible

Amenities are way bellow 4 star standards. Hygiene problem. Rooms are way bellow clean level.Services are not even close to 2 star services.Room... more on Travelocity

Terrible, HORRIBLE NOT WORTH... – Posted 9 Jul 2009

Horrible

I stayed July7th 2009 at this hotel with my husband and my 7 month old lil one and I was shocked to see how filthy the room was and how rude the... more on Travelocity

Two day stay... – Posted 29 Jun 2009

Okay

Room nice but A/C was not working and we complained twice. Do not even eat at the restuarant, Falls View. The prices are outrageous and the buffet... more on Travelocity

wow...... – Posted 10 Jun 2009

Okay

we stayed on jacuzzi suite..it was awesome..the bed was so comfortable...we could see falls..and it was so beautiful..but its true...we had to pay a... more on Travelocity

Hotel Stay... – Posted 24 May 2009

Okay

Hotel was very nice but I have one concern. I have never .....ever......been charged a fee for parking my own car in the lot of the hotel that I paid ... more on Travelocity

Positive, Clean Experience -... – Posted 11 May 2009

Excellent

I booked at the Sheraton Fallsview Hotel, not sure what to expect as it was my first trip to Niagara (Ontario) as an adult.I booked a Deluxe... more on Travelocity

Fallsveiw Hotel... – Posted 5 May 2009

Good

Staff was friendly and helpful. If wanting a fallsview request the 5th floor or higher.... more on Travelocity

Great View,Terrible Service!!... – Posted 26 Apr 2009

Mediocre

I checked in early and luckily they were able to give us our room. That was a good start but it went downhill from there.The man at the desk,Carlos,... more on Travelocity

The location was great.I... – Posted 20 Apr 2009

Excellent

The location was great.I liked everything.“The location was great and the room was awesome. Also the view was incredible, the falls were right out... more on MYTravelGuide

GREAT Staff & Customer... – Posted 13 Nov 2008

Excellent

We have stayed at this hotel several times over the past year (average of once per month) and have always found the staff to be exceptionally... more on Travelocity

avoid... – Posted 21 Sep 2008

Mediocre

Just returned from an unpleasant 2-day stay at the hotel. Water pressure and temperature in the sink and shower fluctuated unpredictably, going from... more on Travelocity

Great view, unacceptable... – Posted 16 Aug 2008

Okay

My family & I stayed at the Sheraton Fallsview for 5 days. The view was awesome but the service was unacceptable. The front desk personnel constantly ... more on Travelocity

Excellent Hotel, but... – Posted 28 Jul 2008

Excellent

My family and I really liked the hotel. The problem was that they charge $20.00 per night for parking. Even if you did not park in their lot, you... more on Travelocity

great place to stay for view... – Posted 24 Jul 2008

Excellent

we loved the view from oour room. We found thre beds really comfortable. it would have beennice to have breakfast included. also, there was a lounge... more on Travelocity

The front desk people are... – Posted 8 Jul 2008

Mediocre

I discussed this with asst. mgr. Josh who seemed to brush aside oue bad experience. When we checked in, we asked hoiw far the casino is. The answer... more on Travelocity

Pretty Good Experience... – Posted 30 Jun 2008

Excellent

Four of us (including 2 kids) stayed at the hotel. First off, the view was awesome. From our room on the 20th floor, we had outstanding views of the... more on Travelocity

Watch your cc bill... – Posted 16 Jun 2008

Okay

I was charged an additional 170.00 and I have no idea why???????? I have been passed around all day trying to get this resolved. I took my parents... more on Travelocity