Sheraton on the Falls Hotel - Reviews

A hotel to never forget!... – Posted 6 May 2012

Excellent

First off, I have absolutely nothing to complain about! Very comfortable bed and the room was very clean. The staff were very friendly and helpful. I chose the one-night ultimate couples package, w

The only friendly staff in... – Posted 27 Dec 2011

Horrible

The only friendly staff in this hotel were the valet parking staff and the gentleman by the door who tired to make us and my pet welcome. I have to... more on MYTravelGuide

Nice location, clean and... – Posted 15 Oct 2011

Excellent

Nice location, clean and comfortable beds.... more on MYTravelGuide

This hotel was a bad... – Posted 10 Oct 2011

Horrible

This hotel was a bad experience from the moment we arrived. When we pulled in to unload our car, we were not offered any assistance with our bags;... more on MYTravelGuide

This hotel situated directly... – Posted 24 Sep 2011

Excellent

This hotel situated directly across from the falls and the beautiful Victoria Park making both very easy to access whereas the other luxury hotels... more on MYTravelGuide

We stayed here before and we... – Posted 21 Sep 2011

Excellent

We stayed here before and we love the location, the friendly staff, and the buffet breakfasts!... more on MYTravelGuide

Spend the money to stay... – Posted 19 Sep 2011

Mediocre

Spend the money to stay somewhere else. I "Named my own price" and stayed here for $89/night, and would have been happier at a Comfort Inn.... more on MYTravelGuide

This hotel is in a great... – Posted 13 Sep 2011

Excellent

This hotel is in a great location! Adjacent to many top attractions including Clifton Hill, the American Falls, Casino Niagara and many others.... more on MYTravelGuide

The hotel is located two... – Posted 29 Aug 2011

Good

The hotel is located two minutes from the falls promenade area and the entrance to Maid of the Mist. What a great location! We were originally given... more on MYTravelGuide

The was one of the worst... – Posted 21 Aug 2011

Horrible

The was one of the worst hotels I have ever stayed. The room was a dump. It was by the elevator. It sounded like a roller coaster went by every 10... more on MYTravelGuide

I have to wait for 30 minutes ... – Posted 19 Aug 2011

Horrible

I have to wait for 30 minutes and then I have the disappointed room. I checked in 6:00PM. It is totally unacceptable!... more on MYTravelGuide

Overall we loved our... – Posted 1 Aug 2011

Excellent

Overall we loved our experience. We would gladly return and use Priceline in the future.... more on MYTravelGuide

Front desk personel was... – Posted 25 Jul 2011

Horrible

Front desk personel was extremely arrogant and not helpful when I complained about the $15.00 WIFI charge.... more on MYTravelGuide

The main lobby was great! It... – Posted 16 Jul 2011

Good

The main lobby was great! It had free Internet, the rooms were neat, the TV size was okay!... more on MYTravelGuide

Overall, very satisfied. Only ... – Posted 12 Jul 2011

Excellent

Overall, very satisfied. Only disappointment was the cost and inconvenience of parking. However, I would consider staying again.... more on MYTravelGuide

The hotel looked as though... – Posted 28 Jun 2011

Good

The hotel looked as though they tried to renovate and upgrade, however was still a little old-fashioned. The comforter was too heavy to be moved,... more on MYTravelGuide

We really enjoyed our stay.... – Posted 16 Jun 2011

Excellent

We really enjoyed our stay. Staff upgraded us to a falls view room for a small extra charge. Room still ended up being about 50% off the list price.... more on MYTravelGuide

The nice rooms are really... – Posted 14 Jun 2011

Okay

The nice rooms are really nice, but if you get one of the rooms without a view, the room doesn't even have a window! Try to request a fallsview room... more on MYTravelGuide

If you get it for the right... – Posted 12 Jun 2011

Good

If you get it for the right price and can deal with extra firm bed, not a bad place to stay. Location and staff was awesome.... more on MYTravelGuide

Great view and location to... – Posted 10 Jun 2011

Good

Great view and location to Niagara Falls.... more on MYTravelGuide

The only window in our room... – Posted 7 Jun 2011

Mediocre

The only window in our room looked onto an interior hallway, and the blinds didn't work very well. The sink was worn, and the noisy elevators kept us ... more on MYTravelGuide

My favorite thing was large... – Posted 24 May 2011

Excellent

My favorite thing was large bathroom, also room was large and very clean which is also a big and I was delighted with our holiday trip it was our... more on MYTravelGuide

Not bad...might consider... – Posted 17 May 2011

Good

This is the 2nd time I've stayed at this hotel with my wife and 2 of my elder kids (9,5). I stayed here again because I got the waterpark package and I the location can't be beat. Upon check in I as

Nice facility, friendly... – Posted 24 Dec 2010

Excellent

Nice facility, friendly staff, excellent food.... more on MYTravelGuide

Would have rather stayed at a ... – Posted 23 Dec 2010

Horrible

Would have rather stayed at a Days INN.... more on MYTravelGuide

Would never stay at this... – Posted 12 Aug 2010

Horrible

On arrival, our room was dirty, I mean that I don't think some areas of the room are ever cleaned. There were stains on the pillows that could be... more on Travelocity

Will pay for Valet next time... – Posted 15 May 2010

Okay

Stayed at Sheraton on the Falls last weekend for one night. Be aware that the Hotel registration is lodged in between buildings so you pull into a... more on Travelocity

bad experience... – Posted 30 Mar 2010

Horrible

The hotel room has good view. We booked full falls view room. the receptionist are nice. The hotel is dog allowed.we bring in a very well trained... more on Travelocity

Be warned... – Posted 29 Nov 2009

Mediocre

We stayed on the falls side in a King Deluxe with a balcony.The balcony is not really a place I would recommend you stand.Maybe 8 inches wide.The... more on Travelocity

Call to see if there is a kid ... – Posted 19 Nov 2009

Good

The overall experience with hotel and staff was exceptional.The problem we had was that there were what seemed like thousands of noisy, disrespectful ... more on Travelocity

Superior Falls Room view was... – Posted 22 Oct 2009

Excellent

Clean Hotel room, Prompt Service, modern hotel amenities, right in the center of everything to do in Niagara Falls, Canada.Fantastic views.... more on Travelocity

Review of the hotel... – Posted 30 Sep 2009

Excellent

Our stay in the Sheraton Onthe Falls was ALL THAT WE HAD HOPED!We had breakfast in the dining room each of the four days.The view is wonderful as you ... more on Travelocity

Rip off... – Posted 15 Sep 2009

Horrible

Not worth to stay in this hotel, not as advertised. No window in the room, if you want window, you need to pay $* extra, also with falls view room... more on Travelocity

Really over-rated and does... – Posted 24 Aug 2009

Horrible

Our Delux Falls view room on the 7th floor was greatly disappointing and even disturbing.The floor shares the passage to the outdoor pool and was... more on Travelocity

Wonderful Choice!... – Posted 18 Jul 2009

Excellent

Thoroughly enjoyed our trip to the Falls! Could not have asked for a better place to stay.Sheraton on the Falls staff were very friendly and helpful. ... more on Travelocity

HotelReview... – Posted 6 Jul 2009

Excellent

Great hotel. Asked for free upgrade, and they gave me waterview! It was awesome. I didn't need to leave my room to see the fireworks on Canada Day.... more on Travelocity

Sheraton on the Falls Hotel... – Posted 30 Jun 2009

Good

The hotel was in a beautiful location.It was next to shopping, restaurants, the Falls.I thought the carpet needed to be cleaned.It had quite a few... more on Travelocity

Less than spectacular view of ... – Posted 29 Jun 2009

Okay

We just spent a weekend at Sheraton on the Falls in Ontario and were less than impressed. We were part of a large family group that rented at least... more on Travelocity

The location of this property ... – Posted 25 Jun 2009

Excellent

The location of this property is great. Although a majority of the rooms are not 'falls view' you can walk down the street and see the US side of the ... more on Zoover

Loved everything about the... – Posted 25 Jun 2009

Excellent

Loved everything about the Sheraton, great value for money and the staff was friendly and courteous and this trip was one to remember - wish I could... more on Zoover

Expectations were met, we... – Posted 25 Jun 2009

Excellent

Expectations were met, we arrived around dinner time, one of our rooms was still being cleaned. We were upgraded to fallsview rooms, this was great. ... more on Zoover

Yes I would recommend to... – Posted 25 Jun 2009

Excellent

Yes I would recommend to others that are looking for a couple's weekend. It was a excellent value for the price in the Niagara Falls area. The room ... more on Zoover

I was pleasantly surprised at ... – Posted 25 Jun 2009

Excellent

I was pleasantly surprised at our hotel. We enjoyed staying there very much. We had a great room, great view and it was a great location! I would... more on Zoover

I would recommend the hotel... – Posted 25 Jun 2009

Excellent

I would recommend the hotel to others. Location is excellent - obviously close to the falls, and the old casino (the new one is much much better... more on Zoover

For the price and location,... – Posted 25 Jun 2009

Excellent

For the price and location, it is recommended. The lobby is nice but the the rooms are a little outdated. Service was good. Overal good experience.... more on Zoover

First Trip to Niagara Falls - ... – Posted 22 Jun 2009

Excellent

My wife and I wanted to do a weekend getaway for our anniversary - we are SO happy we decided to stay on the Canadian side - I honestly don't... more on Travelocity

Good Trip... – Posted 30 Apr 2009

Good

The hotel was good, it was clean, staff was quite friendly. Restaurant was just ok nothing great. But we did find an amazing restaurant across the... more on Travelocity