Sheraton Norfolk Waterside Hotel - Reviews

Exercise room was not... – Posted 24 Dec 2011

Good

Exercise room was not available due to construction. Floors, doors, and other items were not installed properly and material was below upscale.... more on MYTravelGuide

This hotel was nice minus the ... – Posted 12 Dec 2011

Okay

This hotel was nice minus the fact that valet parking was $22.00. If you parked yourself in the garage across the street it was $8.00, both of which... more on MYTravelGuide

Hotel staff was terrible.... – Posted 8 Dec 2011

Good

Hotel staff was terrible. Front desk called my room at 2:30 am first night there not identifying who it was and asking for my last name. Parking was... more on MYTravelGuide

Good bed to sleep in, but no... – Posted 24 Nov 2011

Okay

Good bed to sleep in, but no free WiFi in rooms as was advertised! Also, parking at hotel was not free either!... more on MYTravelGuide

$22 to park, its Norfolk not... – Posted 21 Nov 2011

Good

$22 to park, its Norfolk not New York. No Internet, that's just cheap.... more on MYTravelGuide

The room is comfortable and... – Posted 5 Nov 2011

Good

The room is comfortable and nicely appointed. The TV reception was spotty at best and often ended in frustration. A glass of wine at the lounge will... more on MYTravelGuide

You are forced to get your... – Posted 8 Oct 2011

Horrible

You are forced to get your car valet. If not, you have to walk through all of Norfolk homeless to get to the hotel.... more on MYTravelGuide

I was pleasantly surprised by ... – Posted 16 Sep 2011

Excellent

I was pleasantly surprised by the hotel accommodations. The personnel were polite and the location was perfect. I was most pleased about the room and ... more on MYTravelGuide

It was a nice place. i... – Posted 10 Sep 2011

Good

It was a nice place. i usually choose somewhere that offers free breakfast since traveling with kids makes breakfast "away" difficult. i was... more on MYTravelGuide

They were overwhelmed when we ... – Posted 10 Jul 2011

Okay

They were overwhelmed when we were there. The towel issue was a problem. They kept promising to bring them and they didn't until the night before we... more on MYTravelGuide

The facility does not meet... – Posted 13 May 2011

Horrible

The facility does not meet the usual Sheraton hotels standard, the staff professionalism is very sub standard, i.e., the front desk and restaurant... more on MYTravelGuide

The overall hotel was nice.... – Posted 21 Apr 2011

Good

The overall hotel was nice. The parking is not convenient. The bar was very nice.... more on MYTravelGuide

Shower dirty, misquoted... – Posted 16 Apr 2011

Mediocre

Shower dirty, misquoted parking cost ($22.00 to park your car outside 100 feet from the front door) front desk on a personal phone call when I... more on MYTravelGuide

I was clean which is all that ... – Posted 4 Mar 2011

Excellent

I was clean which is all that I really care about. The bed and bedding was clean and comfortable. The room was large. No fridge to store the whine or ... more on MYTravelGuide

3.5-star rating is... – Posted 1 Mar 2011

Good

3.5-star rating is appropriate. Positives: Nice room & bath decor, free parking, free WiFi in lobby with numerous workstations. Negatives: Daily... more on MYTravelGuide

No wireless internet in the... – Posted 17 Jan 2011

Mediocre

No wireless internet in the rooms? In this day and age? Please. We're not even talking about having to pay for internet. There was no wireless in the ... more on MYTravelGuide

This was my wedding night and ... – Posted 24 Nov 2010

Excellent

This was my wedding night and the staff upgraded us to a harbor-view room on the highest floor available. We were very happy with our accommodations! ... more on MYTravelGuide

Staff was very friendly and... – Posted 10 Nov 2010

Excellent

Staff was very friendly and helpful. Was a short walk to every place we need to be.... more on MYTravelGuide

Hotel is very clean and nice. ... – Posted 5 Nov 2010

Excellent

Hotel is very clean and nice. Staff is friendly. The only problem is the parking is a block away and there is no security in the parking garage at... more on MYTravelGuide

I would recommend this hotel... – Posted 2 Oct 2010

Excellent

I would recommend this hotel for any one staying in the Norfolk area.... more on MYTravelGuide

Sheraton Waterside... – Posted 8 Aug 2010

Excellent

I traveled there on business and was my third time staying there. I truly look forward to staying here when i come to norofolk. The view and location ... more on Travelocity

IM COMING BACK... – Posted 15 Jun 2010

Excellent

THE LOCATION AND VEIW WAS GREATAND THEY GIVE YOU INFO ON THINGS 2 DO AND SEE CLOSE BYI WOULD GO BACK IN A SECOND... more on Travelocity

IM COMING BACK... – Posted 15 Jun 2010

Excellent

The location and veiw was greatand they give you info on things 2 do and see close byI would go back in a second... more on IgoUgo

Stayed here twice... – Posted 10 May 2010

Good

I''ve been here twice for conferences. Three years ago, the hotel was under some remodeling. This is a nice basic business hotel. The rooms are nice... more on Travelocity

could have been better for... – Posted 30 Mar 2010

Okay

I had a city-view room and the room was an OK size and the bed was extremely comfortable. Everything seemed to be clean and there was a private... more on Travelocity

Big rooms, spacious lobby... – Posted 17 Mar 2010

Excellent

Big rooms, spacious lobby with nice views.Parking difficult, had to use valet.“Very good location, nicely sized rooms, but the parking is a hassle... more on MYTravelGuide

They lied to me when they... – Posted 6 Feb 2010

Horrible

They lied to me when they said I could move my reservation to May.“I will never use the hotel chain again.”... more on MYTravelGuide

The location was perfect... – Posted 30 Dec 2009

Good

The location was perfect.Parking was awful. Valet was $23 or $13 for self park, three blocks away.“Okay wasn't there long enough. Only thing that... more on MYTravelGuide

Location, price, cleanliness, ... – Posted 20 Oct 2009

Excellent

Location, price, cleanliness, staff.“I enjoyed everything about the hotel. I have enjoyed the Priceline experience thus far and encourage others to... more on MYTravelGuide

The room was large and nice... – Posted 14 Jun 2009

Excellent

The room was large and nice.Had to park in a garage far away.“Enjoyed our stay.”... more on MYTravelGuide

Everything.Nothing.“I would... – Posted 26 May 2009

Excellent

Everything.Nothing.“I would definitely stay there again.”... more on MYTravelGuide

The rooms were clean and the... – Posted 20 May 2009

Horrible

The rooms were clean and the view was terrific.Only 1 bank of elevators, made a long walk to room. It was my first experience with a 5 star hotel and ... more on MYTravelGuide

Excellent friendly staff... – Posted 20 May 2009

Excellent

Excellent friendly staff.Inconvenient self parking.“The hotel exceeded my expectations. Great 'Priceline' value.”... more on MYTravelGuide

The value I received for the... – Posted 13 May 2009

Horrible

The value I received for the price was great.There is simply nothing to complain about.“The hotel is a everything a guest could ask for.”... more on MYTravelGuide

Having to pay $13/day for... – Posted 5 May 2009

Mediocre

Having to pay $13/day for parking.“The hotel was very beautiful. It was in a great location. It was within walking distance of several restaurants.”... more on MYTravelGuide

Disappointed... – Posted 27 Apr 2009

Okay

I was surprised at the long wait to check in (over 10 minutes), and at no time did someone even look up to greet me with a nod, let alone making me... more on Travelocity

Close to the night life.black ... – Posted 14 Apr 2009

Excellent

Close to the night life.black hairs in the tub......“Very nicely decorated and the condiments were nice also. Very close to the action.”... more on MYTravelGuide

Great harbour view... – Posted 9 Apr 2009

Excellent

The Sheraton was very nice, clean, and the staff were quite accomodating.I was given an 8th floor room with a great view of the harbour.There were... more on Travelocity

Location, room.Some deferred... – Posted 5 Apr 2009

Excellent

Location, room.Some deferred maintenance due.“Great location, waterfront, attached to Waterside. Nice room.”... more on MYTravelGuide

Very clean.Paying for parking ... – Posted 27 Mar 2009

Good

Very clean.Paying for parking was to much.“Everything was great, the room was clean. The only problem that me and my husband had was housekeeping... more on MYTravelGuide

Good beds.Not as clean as I... – Posted 9 Mar 2009

Okay

Good beds.Not as clean as I would want. Coffee service varies each time I stay there.“On my last visit, (the third in two weeks) the hotel lobby was... more on MYTravelGuide

It was nice having a balcony... – Posted 9 Mar 2009

Horrible

It was nice having a balcony.The service was really bad. We did not get maid service. Room service was overpriced. Hard to communicate with staff... more on MYTravelGuide

Comfortable bed, great view... – Posted 4 Mar 2009

Good

Comfortable bed, great view.Parking garage 2 blocks away, no elevator.“Only parking is garage $12/day or valet $22/day. Had to carry luggage down 2... more on MYTravelGuide

It was a high quality hotel... – Posted 4 Mar 2009

Excellent

It was a high quality hotel very close to my business destination.Internet access was for a fee. I'm used to this being a free amenity.“The hotel... more on MYTravelGuide

Beds and linen.The rooms were ... – Posted 1 Dec 2008

Good

Beds and linen.The rooms were small. No continental breakfast. The pool was outside and there was no Jacuzzi. No room service after 11pm. No sound... more on MYTravelGuide

The beds were very... – Posted 19 Nov 2008

Good

The beds were very comfortable and each room had a flat screen TV.No complimentary breakfast, newspaper and internet in rooms was $10 a night.“The... more on MYTravelGuide

Excellent concierge.Parking... – Posted 27 Oct 2008

Excellent

Excellent concierge.Parking garage wastoo far away.“Excellent location in the heart of upscale downtown Norfolk. Nice lobby, nice water view from... more on MYTravelGuide